A strong connection to sports, a complex organisation and a simple philosophy is what Adidas is all about. The brand is completely focussed on their mission to be the best sports brand in the world as indicated by “The Badge of Sport” on their logo which is the sharp end of the spear, seen on innovative products, as well as with the world’s best athletes, teams and events.
adidas Sport is mainly targeting competitive sports. The division’s focus is primarily on innovation and technology. Target consumers range from sports participants at the highest level to those inspired by sport.
However, no matter how serious you are about sports – a sporting lifestyle does not end in the locker room. This is the reason behind adidas Originals, a sub-brand that brings the iconic DNA from the courts to the streets. For well over a decade, it has been celebrating originality in a globally trendsetting way and, as the first brand leveraging its sports assets in the lifestyle area, the adidas Original is regarded as a legitimate sports lifestyle brand.
In addition, the adidas NEO label is the sports fashion lifestyle label enabling teens to live their style. NEO is all about being open and engaged with teenage consumers, letting them enjoy experiences that only NEO can provide – this could be styling an outfit for Selena Gomez or being a part of the NEO collection created especially for the New York Fashion Week.
There are several collaborations that are part of the adidas Sport Style portfolio. A leading collaboration is adidas Y-3 which was born from the fusion of the seeming opposites of sport and style. Y-3 marks the collaboration between a sports brand and Japanese fashion designer Yohji Yamamoto.
History of adidas
adidas started in a wash room of a small town in Bavaria, Germany and conquered the world. After first steps in his mother’s wash kitchen, Adi Dassler registered the “Gebrüder Dassler Schuhfabrik” in 1924 and embarked on his mission to provide athletes with the best possible equipment. Gaining widespread success and acclaim, in October 2016, Kasper Rorsted took up the baton for CEO. As fashion and sportswear industries continued to revolutionize with health and fitness merging into a lifestyle concept, Rorsted began steering the company to new successes in a digital era, building on the previously established strategy, ‘Creating The New’.
The adidas product collection
adidas offers a wide selection of adidas sneakers, adidas running shoes, sports apparel such as the adidas jacket or adidas pants, sports equipment, bags, adidas watch options and many more for both women and men in Malaysia. They never fail to offer the best sports products without neglecting the designs and technical functions. With more than 30,000 adidas outlet stores worldwide, they already have their own fans that truly believe in them. Here is a look at the available adidas products.
How to shop for adidas products in Malaysia
Purchasing the latest adidas shoes for men and women, adidas sandals or any other adidas product in Malaysia just got easier with the adidas online store. Whether you are looking for collections such as the adidas boost, adidas predator, adidas bounce or sports collections like adidas football, the online store has you covered. In addition, you can also find adidas Malaysia offer coupons and promotion deals on new shoes and potential free shoes for added benefits.
To shop for adidas products online, simply follow the steps given below.
Step 1: Visit the adidas online store and use the search bar to find a specific adidas shop product such as adidas shoes or adidas campus products. You can also browse the category and then select a subcategory for the required product.
Step 2: Select the product of your choice from the page for additional information. To add a product to your bag, choose the size and colour you want, then select how many you want to buy before clicking the 'Add to Bag' button. You will see a confirmation on your screen that the product has been added to your cart.
If you want to add more products to your cart, you can continue shopping. Once you have added everything you want to purchase, click on the “Checkout” button. Here, you can also see any adidas discount or adidas special offers applied for a reduced price which may vary from the adidas store.
Step 3: To buy the product click on the cart icon at the top-right corner of your page and click on the ‘Checkout’ button. Before the final checkout, you will be able to view the entire billable amount along with and delivery charges if applicable.
In case you have an adidas Malaysia coupon code or promo code, enter it in the box given and claim your discount.
Step 4: Fill in details such as e-mail address, delivery address, payment method and do a final review of your order before placing it.
Payment options on adidas
· Cash on Delivery (COD)
· Visa / MasterCard Debit Cards
· Visa / MasterCard Credit Cards
· Hong Leong Bank
· CIMB Bank
adidas Malaysia sale offers and vouchers
Shop more with exciting adidas Malaysia voucher codes, coupon codes and deals. Do note that you can only use one adidas Malaysia voucher code per order. In addition, voucher codes are non-refundable and non-exchangeable for cash. If you return an item which you have used an adidas voucher code on, you will not get a replacement code as vouchers are for one time use only.
To redeem your code, click the Checkout button at the top of the page to go to your shopping bag. Under the order summary click "Enter promo code" then type your voucher code into the box and click 'Apply'
Here are some points to keep in mind in case you face difficulty applying your adidas discount voucher codes:
Online shop vouchers are only valid for use on products that are part of a promotion or campaign, so check whether the relevant promotion is still running. Also, vouchers are not valid in combination with other promotions, and retail store vouchers can't be used in the online shop.
Promotion codes do not apply to sale products. If you return an order where a promotion code has been used, the value of the code will not be refunded. The voucher code will not be replaced. Promotion codes are only valid within a certain time.
adidas promos and deals on ShopBack Malaysia
Customers shopping for adidas in Malaysia can enjoy several additional discounts and benefits when they buy via ShopBack. Here, one can not only view any available adidas discount coupons, but also get additional cashback with every purchase through ShopBack. Some of the adidas Malaysia discount code offers have been listed below:
|Offer||Shopback Deal||Terms and Conditions|
|Exciting Deals||Up to 4.5% cashback||Shop for adidas shoes, clothing and collections, adidas Originals, Running, Football, Training and more on the official adidas MY website. Adidas T&Cs apply.|
How to shop on adidas using ShopBack
ShopBack offers up to 4.5 % cashback on adidas products in Malaysia. Here are the steps you need to follow to earn adidas cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the adidas store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest adidas promo code or code in the adidas coupons, discount codes and promos section.
Step 4: You will be redirected to the adidas website to browse and select adidas items.
Step 5: When you place an order, you will be eligible to earn cashback from ShopBack. Be sure to use a ShopBack specified adidas discount code or promo offer only to be eligible for cashback.
Shipping and delivery for adidas
At checkout, you will be prompted to choose a shipping method for your products. Your total shipping charges will automatically be calculated during checkout prior to the completion of your order. Free shipping is available for standard delivery for orders above a minimum spend of RM150. There will be no shipping charges if you choose to click and collect from adidas stores in Malaysia.
All orders require up to 3 business days to be ready for delivery.
For East Malaysia, the delivery time will be 2- 5 business days after the order leaves the distribution centre.
For West Malaysia, the delivery time will be 1-3 business days after the order leaves the distribution centre.
For orders done before 3pm, processing day will be counted on that day. For orders done after 3pm, processing day will start on the next business day.
Orders are shipped on business days only. Business days are Monday to Friday, 9am - 6pm, excluding national holidays in Malaysia. All deliveries must be signed upon receipt.
Exchange or return your adidas order
adidas does not allow you to exchange the products ordered online and had delivered to the preferred delivery address. However, you can return unwanted products for a refund, and then place a new order.
If you choose to pick it up at a store, you may return the product upon collection and purchase something else that is in stock in store. You may also place a new Click and Collect reservation for your desired products.
Return and refund
If you have received products which you did not order or a damaged/defective product please do not remove any tag or take out the product from the original packaging. Instead, call the Customer Service team at 1-800-222-122 and let the representative know the details of your package.
The Customer Service team would also require you to provide visual evidence (e.g photo, video) of the products in order to expedite the process.
Return your order
You will have 2 return options:
You can return your online order within 30 days of receiving your order. Please kindly follow the following steps:
· Contact the Customer Service team at 1-800-222-122
· Provide the Customer Service team your order details and reason for returns.
· Print out your return forms that will be provided by the Customer Service team via email.
· Insert your return form into the return parcel, then seal the parcel.
· Proceed to the nearest post office to post back your returns.
· Take note of the tracking number stated on the shipping label provided by the postal service as reference.
In-Store Returns (free returns)
If upon collecting your reservation, you are not completely happy with your products, simply leave the products in store with one of the teams and they will process the return for you. If you have taken your Click and Order order home, please return your order to any accepted store within 30 days and the in-store team will be able to process a refund for you.
Please be sure to bring your proof of order, such as the Click and Collect Collection Confirmation email or Order Shipment Confirmation email. Please note; adidas can only accept returns according to the return policy.
adidas will only process your refund through the payment service that you had used. Therefore, they will not be able to provide cash refunds. The store staff will provide you a manual receipt as your proof of returns. Please kindly keep that copy for future reference.
You can return your order within 30 days of receiving it. If you received items from one order in several parcels, the 30-days return period begins on the day you received the last parcel.
General Return Conditions
In order for a return to be accepted, it must meet the following conditions:
The product must be unused and unworn.
The product must be in its original state and packaging with the original tags attached.
Apparel must have the original packaging and original tags attached.
Accessories must have all parts of the original packaging. Accessories must remain vacuum - sealed if it comes in a sealed packaging.
Footwear must be in the original shoe box with original tags attached. Sticker on the shoe box should not be removed or altered in any form.
Returned products are inspected by the Quality Assurance Department. If there is any damage to the product as a result of a manufacturing defect or deviation from factory specifications, adidas undertakes to fully refund the cost of any defective products.
If the defect in the product was caused by reasons other than materials quality or assembly process, the original product will be returned to you.
Your refund will be processed as soon as the product you have returned is inspected by the quality assurance team and it is confirmed that it fits within the returns policy. This quality check can take up to 2 weeks, though generally less.
Once the return has been approved, it takes 1-2 days for the refund to be made by adidas online store to your payment services provider (for example your credit card supplier). Please note that the time taken for a payment services provider to provide you with your refund can vary depending upon the provider.
Refund is allowed only to a bank account.
Please enter the following bank account details in the link provided by adidas via email.
· Bank name
· Account number
· Account name
Bank account details are not stored by adidas in any of the systems and will be transmitted in encrypted format only.
You can enter the bank account-related information within 10 days of receiving the link, or else the case will be closed. Once the case is closed, a new return request through customer service is needed to process the refund process. The onus of entering the bank account details correctly is only on the customer.
Contact adidas customer care
In case you have any queries about your adidas order you can connect with the customer care via the following methods.
Live Chat: The icon on the bottom right of your screen
Available when the customer service agents are not attending to other customers
Mon to Friday (excluding Public Holidays): 9am to 9pm
Saturday: 9am to 6pm
Call at: 1-800-222-122
Mon - Friday (excluding Public Holidays): 9am to 6pm
In addition, you can also follow the brand on social media for adidas sale notifications and latest offers.
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