Agoda: Book now, Pay Later
- Your Cashback will be tracked as 0% before your stay is completed. Once your stay is completed, it will be adjusted to 6% Cashback before it turns redeemable.
- If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active.
- Return to ShopBack and click through to the merchant every time you are making a new transaction.
- If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase.
- For more details: www.shopback.my/terms-and-conditions
Agoda is one of the world’s fastest-growing online hotel platforms. Established in 2005 as a start-up, Agoda expanded quickly in Asia and was soon acquired in 2007 by the world’s largest seller of rooms online – the Priceline Group. Today, Agoda offers hundreds of thousands of accommodation options around the globe, with service and support in 38 languages. Operations have been set up in Singapore, Bangkok, Kuala Lumpur, Tokyo, Sydney, Hong Kong, and Budapest, and an additional presence can be found in major cities across Africa, the Middle East, Europe, and the Americas. Agoda’s network enables dedicated teams to maintain close relationships with property and marketing partners around the globe, sourcing the best accommodation deals found in the digital world.
Now known as one of the best online hotels booking platforms in Asia and the world, there's an extensive number of hotel accommodation options available to travelers worldwide. Since its establishment, Agoda has now grown to become a major hotel accommodation portal to Singapore, Tokyo, Bangkok, Malaysia, Hong Kong and Budapest. They also provide its services to more major cities across Asia, Europe, Africa, The Americas and the Middle East. With Agoda promotions and coupons, it has been providing world-class accommodation across all of the most prestigious hotels in the world at the most economical prices.
Agoda’s experienced web designers have created a reliable and easy-to-use website and app that allows instant confirmation within a secure system. Accommodation offered is diverse and ranges from budget hostels to luxury hotels, local inns to private guesthouses, seaside villas to full homes and apartments.
Detailed property and room information are complemented by Agoda Verified Reviews, which are submitted exclusively by guests who have actually experienced a stay booked via Agoda. Travelers can find the best choice for their individual needs and passions through Agoda’s interactive maps and photo galleries. Their unbeatable offers are supported by a multi-lingual customer service team that is available 24/7. Agoda enables journeys by providing a reliable, realistic way to explore a destination’s offerings while evaluating incredible deals and wide accommodation options. Agoda takes pride in being accountable and connected, and helping the world’s travelers add to their lifetime of explorations.
Agoda.com provides the best experiences with hotel accommodation bookings and customer service
Agoda’s award-winning website truly offers one of the friendliest and intuitive ways to get your hotel accommodation bookings done with convenience and ease. You get instantaneous confirmations whenever you book rooms from any listed hotel. Anywhere you are headed to, be it Singapore, Bintan, Maldives, China, Korea, or Indonesia, you get the same instant notifications and confirmations for your hotel bookings. In the case of a failure to get your hotel booking confirmation, the company rectifies all issues with a multilingual customer service team that always functions with speed and efficiency.
Agoda’s customer service team has experienced professionals available to assist you in all of your queries round. This means that no matter where you are, you no longer have to worry about unreliable customer service on your hotel accommodation bookings.
Authentic user reviews
With authentic and diverse reviews posted by Agoda users, you will get the unvarnished truth and descriptions of the hotel rooms you are deciding whether or not to book. As these reviews come from fellow travelers from Agoda who booked the hotel and completed a stay, you can get a clearer idea of the property that you are considering. These reviews are an invaluable source of information it presents the information to travelers simply and truthfully.
Moreover, hotel partnerships with Agoda ensure that you will get the access to the best prices available. Agoda accomplishes this by maintaining close relationships with hotels and airlines with their dedicated market managers across the globe.
Budget-saving, luxury, last-minute or long-term planning, the Agoda app is your perfect travel companion
The Agoda app, available for iOS and Android gives you not just the ability to make bookings from your smart device, you also get access to discounts that are not offered on their website. The app is conveniently broken down into several sections for you to take advantage of.
These sections are as follows:
- SHOP: See the deals that are not shown on Agoda website. Agoda guarantees the best price and it gets even better when you view on the app.
- SAVE: Get additional savings of up to 80% from Insider Deals, Last-Minute Deals, Secret Deals, and more.
- DISCOVER: Search over 1,400,000+ hotels, villas, BnBs, and every kind of vacation rental in your own language and currency of choice.
- DECIDE: Choose wisely. Agoda’s useful search filters, hi-res photos, map views, local experience information, and 15+ million verified traveler reviews help you find the perfect accommodation for your specific journey and budget.
- NO STRESS: Get support. Agoda’s app saves your voucher, details, and maps right on your device for easy check-in and printer-free travel. You can manage or amend your booking anytime, anywhere. And if something goes wrong, Agoda has live agents ready 24/7 in multiple languages to make sure your journey is as smooth as it is cost-efficient.
- START EARNING: Become a host and start earning. For Agoda Homes hosts, the app lets you manage reservations and communicate with your guests directly. If you haven’t listed your property yet, go to agoda.com/homes today to sign up as a host.
To create an even more optimized hotel accommodation booking experience, the fantastic 'find hotels near me' feature is included in your mobile app for maximum ease and speed for any urgent hotel booking needs. Install the mobile app on your iOS or Android device, and discover why 16,000,000 customers are raving about the superb service and convenience they are getting on the go. The mobile app stands as the quickest and hottest way to book your trips and hotels right now!
Driven by their passion for travel, the Agoda team works hard to bring you the cheapest prices on hotels, resorts, unique homes, vacation rentals, and more. Their huge selection of accommodations will let you plan the perfect trip. From adventure travel and backpacking to honeymoons and family vacations, they’ve got you covered.
One other thing you should do is to keep your eyes peeled for Agoda Black Friday, the most coveted shopping season of the year! Plenty of promotional flight and hotel packages are released during the holiday seasons and you might well be on your way to hauling great discounts for your next trip!
The Agoda discount guide
Agoda stands out from other travel aggregators by offering several meaningful discounts for the discerning traveler to take advantage of. Before you read on, however, keep in mind the following. All promotional rates, discounts, sales, voucher codes do not require any additional input from you.
All prices you see automatically have their respective Agoda voucher codes, discounts or promotions already applied. If promotions include any complimentary nights, the price will reflect a discount equal to the specified number of nights offered instead of extra nights to what you book on the website or app.
Agoda maintains great relationships with their partner hotels. This allows them to offer their best price guarantee system. This means you will always get the best prices on your choices of hotel bookings because, no matter how much lower competing prices are, they will always match those prices on your hotel accommodation.
The next thing to note is that the default setting does not include tax and service charges. Note if specific rooms have any modifiers on the search result such as “Non-refundable” or any other special conditions. This is especially important if the room is under a special promotion as your ability to get a full refund from cancellations usually falls within a set of strict rules. So, before you book, be absolutely certain that you can and want it before committing.
A common misstep a lot of newer members make is that they leave out the number of guests for a booking and as a result, run into issues when they show up at the hotel with more people than was actually booked for. To avoid any headaches and to get accurate prices, don’t forget to correctly state the number of guests who will be traveling.
The first thing you should do is to sign up as a member. Agoda actually rewards you for simply signing up as benefits are sent your way including the very best discounts and deals for your bookings. Simply register and immediately subscribe to email alerts that will inform you of the latest promotions and special offers as soon as they appear for an easier way to keep track and handle. Agoda often sends out a special rate only for its members and this is another reason why you should sign up as a member. This rate is definitely cheaper than directly searching on the Agoda search engine. This special sale is often extremely time sensitive so you need to act quickly to snag the special sale.
Agoda’s PointsMAX system is their way to reward frequent users as a rewards system. All you have to do is simply select your favourite loyalty program of 46 participating partners, book your hotel and earn reward points after you complete your hotel stay. For a full list of the partners you can select, you should refer to their homepage and click on the PointsMAX icon on the top of the page and select the partner you desire.
Special deals updated frequently: Explorer deals and Everyday deals
Explorer deals are deals that are offered specifically for a limited time to selected cities. These discounts are time sensitive so smart travelers looking for a bargain should bookmark the page and keep their eyes peeled for a deal or sale on the location they desire.
Everyday deals, as its name suggests, are specific hotels going on a big discount in a certain country. The day refreshes daily, and it is a fantastic way for you to stay in a hotel that would otherwise be out of your budget. For example, if you desire to visit Singapore and you take advantage of an everyday deal, you could potentially get the ability to book a 5-star hotel for more than 50% off.
Agoda accepts payment from most online payment solutions. So if you have a credit card, you are set. Those without a credit card can actually borrow a friend's or family members, but with an additional hassle. Do note that there is no option to make a cash payment at the hotel directly. In some cases, payments for special rates might be charged immediately upon confirmation of your booking. This is usually the case for special promotions as these rooms are usually non-refundable. As always, it is best to be certain before confirming.
Refunds, if applicable are immediately submitted to Agoda’s bank which can take up to 10 business days to process and between 15-30 days for the next billing cycle before being sent back to you.
All bills sent by Agoda will have the “Agoda” brand somewhere on the bill so be sure to check and be certain to avoid any unfortunate situations.
It is very important to note the booking conditions under your room description before you check out your booking. Each hotel tends to have a different cancellation policy, which is why it is important to pay a little extra attention to the rooms before you confirm a booking. While Agoda understands that unforeseen circumstances happen, the decision ultimately lies with the property about refunds and cancellations.
ShopBack’s Cash Back, Agoda Voucher Codes and more
Shopping on Agoda can be an excellent way to embark on your next overseas adventure. Further your savings by shopping through ShopBack and getting cashback. Simply by clicking through ShopBack to the merchant page and proceeding with your usual shopping will net you cashback. Here’s a quick and easy guide on how to do so.
- Sign up or log in to your ShopBack Malaysia account.
- Navigate to the Agoda Malaysia merchant page.
- Select the Agoda Malaysia coupon or discount that you want
- Click shop now
At this point, your browser will open up a window for you and you can shop as you normally would. Once you make any purchases, simply wait for it to be tracked and you can see the cashback accumulating in your account.
ShopBack is also not just a great idea for getting cash back; exclusive discounts, sales, and Agoda voucher codes can also be found for ShopBack members. This means that in addition to Agoda’s already robust and awesome discounts, you get cash back and more discounts.
Customer support and Self-Service makes it easy for you to manage your booking
As people, our schedule is often fluid and demands on our time are many. This may unfortunately affect our travel plans. Agoda offers a great way to quickly change the date of your booking, add a special request to hotels, resend a hotel voucher, cancel a booking or get a receipt of your booking.
The self-service function gives you the capabilities to do those functions with ease. Just select from the choices available after you sign up, for the most personalized hotel accommodation bookings you can get.
You can make these changes easily, as this function is found within the “My Account” section. This is the one place where you perform all important user actions, such as checking your rewards, change your password, refer a friend and give invaluable feedback, along with the above-mentioned ways to customize your bookings.
If you run into any trouble, Agoda has a robust and comprehensive FAQ section on their website that is easy to navigate. If you run into any urgent problems or an issue not covered by the FAQ, Agoda offers email, where you can fill out a form and responses will usually be sent inside of 24 hours. For dire situations, Agoda offers a 24/7 customer support hotline where you can call. You will need your Agoda booking ID and their handy list of phone numbers on their site will get you connected to help as soon as possible. On the other hand, Malaysian members can contact them with this number: +60 3 2053 1869
Agoda Social Media
Agoda’s Facebook page offers great previews of their partner hotels with gorgeous pictures and descriptions. Better yet, Agoda has contests on their social media channels that allow participants to compete with each other for gift cards. There will also be highlights of interesting events, locations or tips for travelers on their Facebook page. For example, ever wanted to travel alone but found the idea too daunting or have no idea where to travel to? Agoda has videos, articles, and guides on how to travel alone safely, where to visit and more.
These apply to all travelers whether you are a seasoned globe hopper or if you are just setting out on your journey.
More great options for you at ShopBack
Agoda is pretty great, we at ShopBack love to use it when we need to get away. Here are some of our other favourite partners to use as well. Honestbee is a great way for busy people to get food, groceries and more delivered straight to your doorstep.
If you find yourself needing some new clothing for your holiday destination, why not check out Cotton On and take advantage of ShopBack’s cashback system as well?