App Store: Get cashback when you purchase apps!
iTunes Music downloads
In-App Purchase: Get Cashback on Pokémon GO!
In-App Purchase: Get Cashback on Clash Royale!
In-App Purchase: Get Cashback on Clash of Clans!
In-App Purchase: Get Cashback on Three Kingdoms Rush - Tower Defense Strategy!
In-App Purchase: Get Cashback on Sing! Karaoke by Smule!
In-App Purchase: Get Cashback on Clash of Kings - CoK!
In-App Purchase: Get Cashback on Candy Crush Saga!
- ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon and deal websites)
- If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active
- Return to ShopBack and click through to the merchant every time you are making a new transaction.
- If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase.
- For more details: www.shopback.my/terms-and-conditions
App store deals and promotion offers
Apple Store e-Coupons are electronic discount vouchers, which Apple occasionally sends to registered customers who subscribe to Apple Store eNews. To redeem an e-Coupon or app store voucher, enter the associated claim code on the "Verify your Order" page when ordering online or provide it to your Apple Store Representative agent when ordering over the phone. Please note, e-Coupons cannot be applied to another order after the order has been submitted.
App store cashback with ShopBack Malaysia
Customers shopping from Apple app store in Malaysia can enjoy several additional discounts and benefits when they shop via ShopBack. Here, one can not only view any available app store sales, but also get additional cashback with every purchase through ShopBack. In addition, you can follow the app store on its social media channels such as Facebook, Twitter and/or Instagram. Some similar services in Malaysia are MacMall & ThinkGeek.
A few of the app store promotion offers have been listed below:
|Offer||ShopBack Deal||Terms and Conditions|
|App Store||Up to 5% cashback||App Store: Get cashback when you purchase apps! Not valid for free apps on the App Store.|
|iTunes Music downloads||Up to 5% cashback||iTunes Music downloads Not valid for free music downloads and Apple Music membership plans.|
|Pokémon GO||Up to 5% cashback||In-App Purchase: Get Cashback on Pokémon GO! Cashback is only valid when you click on the ShopBack link|
|Clash Royale||Up to 5% cashback||In-App Purchase: Get Cashback on Clash Royale! Cashback is only valid when you click on the ShopBack link|
|Clash of Clans||Up to 5% cashback||In-App Purchase: Get Cashback on Clash of Clans! Cashback is only valid when you click on the ShopBack link|
|Three Kingdoms Rush||Up to 5% cashback||In-App Purchase: Get Cashback on Three Kingdoms Rush - Tower Defense Strategy! Cashback is only valid when you click on the ShopBack link|
|Karaoke by Smule||Up to 5% cashback||In-App Purchase: Get Cashback on Sing! Karaoke by Smule! Cashback is only valid when you click on the ShopBack link|
|Clash of Kings||Up to 5% cashback||In-App Purchase: Get Cashback on Clash of Kings - CoK! Cashback is only valid when you click on the ShopBack link|
|Candy Crush Saga||Up to 5% cashback||In-App Purchase: Get Cashback on Candy Crush Saga! Cashback is only valid when you click on the ShopBack link|
About App Store
The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. This app is available on all iOS devices and makes searching for content extremely easy with all apps available in one single location. Here, you can get recommendations based on the Apple products you already own as well as find out which accessories are compatible with your devices. You can also easily upgrade to a new iPhone from your current one and keep track of your orders wherever you go. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple App Store.
Note that the Apple App Store and certain features are available only in selected countries. To confirm compatibility and recommend products, the app will only access the name, model and part number of devices linked to your Apple ID. To turn off this feature, go to My Devices in Account Settings.
History of App Store
Apple introduced the App Store in July, 2008. Since then technology has grown leaps and bound to revolutionise the concept of a mobile phone to a smartphone. The iPhone was originally launched in 2007 without any apps or an app store platform. However, since then this platform is a host to several apps and content that allow information to be accessed at a single click. Simply opt for an app store download on your Apple device and get started.
Products available on the app store
An Apple app store download gives you access to numerous apps and content from music and movies to the ever-popular app store games.
|Music Videos||Health & Fitness||Lifestyle||Medical|
|Music||Navigation||News||Photo & Video|
|Food & Drink|
|Magazines & Newspapers|
|Arts & Photography||Automotive||Brides & Weddings||Business & Investing|
|Children's Magazines||Computing & Internet||Cooking, Food & Drink||Crafts & Hobbies|
|Electronics & Audio||Entertainment||Fashion & Style||Health & Well-Being|
|History||Home & Garden||Literary Magazines & Journals||Men's Interest|
|Movies & Music||News & Politics||Outdoors & Nature||Parenting & Family|
|Pets||Professional & Trade||Regional News||Science|
|Sports & Leisure||Teens||Travel & Regional||Women's Interest|
|Animals & Nature||Art||Celebrations|
|Celebrities||Comics & Cartoons||Eating & Drinking|
|Emoji & Expressions||Fashion||Gaming|
|Kids & Family||Films & TV||Music|
|People||Places & Objects||Sports & Activities|
How to shop on the app store
Purchase your favourite apps on the Apple app store using the following steps:
Step 1: Select the items you want to order and add them to your bag. On the right hand side of the page you will find a summary of the items in your bag.
Step 2: Review your bag and click the 'check-out now' button. If you have an Apple ID already, please log in to your account or if you are new to the online Apple Store, there will be instructions to walk you through the checkout process.
Step 3: Once you are logged in with your Apple ID, you can verify your order details. You will be able to make changes to your billing and shipping address, change quantities or delete items from your bag.
Step 4: If you are happy with your shopping bag, click the 'Place my order' button. Please note, do not log out of the page or use the return button while Apple is authorising your Credit Card as this can result in order duplication. In case you have an app store discount code or app store coupon code, be sure to enter it in the box to claim the offer.
Once the system has completed the checkout, you will receive an email containing your order details. You will also be redirected to a Thank You page that will contain a summary of your order, including your Web Order Number. Please print this page for your files. You’ll receive a Shipment Notification email as each of your items ship.
The Thank You Page and emails will contain links to online Self Service. Log in using your Apple ID and password to check order status, cancel items, return items, change your order, track a shipment, print an invoice, and more. You can also view a summary of orders you’ve placed in the last 18 months.
Payment options at Apple app store
The Apple app store offers various payment methods to customers.
Apple Gift Card
App store coupons
- American Express
Note: Please note that the shipping lead time starts upon confirmation of payment receipt.
How to Shop on Apple app store using ShopBack
ShopBack offers up to 5% cashback on various items if you shop on the Apple app store in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the app store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest app store promo code or app store voucher code in the voucher codes, discount codes and coupons section.
Step 4: You will be redirected to the app store to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Shipping and delivery on the app store
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details, including shipping and delivery estimates for each item. Once your item has prepared for shipment and ships, you will receive a Shipment Notification email with carrier and tracking information.
You can also visit online the Self Service 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your Apple ID and password to get a summary of orders placed in the past 18 months. You'll see your order number, the date and time the order was placed, the status of the order, estimated shipping and delivery dates, the shipping method, and package tracking information for items that have shipped. If you choose to view the order details of an order, you'll see additional information including any gift messaging, product engraving, product customisation, and more.
Shipping and delivery estimates
The 'Ships' timeframe is an estimate of when the item will prepare for shipment and ship from the warehouse. The items on your order will ship as they become available. You can ship each item to a different address, and choose up to 15 different addresses per order.
- Items that ship within "In Stock" are estimated to ship the same or following business day.
- Items with longer estimates ship from the warehouse within the timeframe indicated (e.g., 7-10 business days).
- Custom-configuring your Mac or personalizing your iPod may take additional time to prepare for shipment, and will increase the 'Ships' timeframe.
- For postal deliveries, no signature is required and order status tracking is not available.
The 'Delivers' timeframe is an estimate of when the item will be delivered to your shipping address after it ships. All estimates are based on business days.
Once your order has been handed over to the carrier for delivery, you will receive a shipment notification email with an estimated delivery date. This is automatically calculated based on distance from the warehouse location to your address. Delivery will take 1-3 business days after the order has shipped. All delivery lead times are estimated.
In addition to email notifications, you can request text message updates in Checkout.
In case of any problems with your delivery, Apple will be in direct contact with the carrier to resolve the issue as quickly as possible with as little inconvenience to you. The team will make every effort to contact you and keep you informed of the progress of the investigation and where appropriate, deliver a replacement. If you have already received your order and find that it is damaged, please call the Apple Store Customer Service.
Shopping in Malaysia
The Apple Online Store Malaysia is a Singapore based store that sells and ships to customers in Malaysia. The Apple Store sells and ships products to end user customers only.
Shopping outside Malaysia
There are more than 30 Apple Online Stores in countries or regions around the globe. The Apple Online Store Malaysia ships only within Malaysia. If you would like to purchase Apple products from outside Malaysia, please see the International Store Directory to find out if an Apple Online Store serves your country or region.
Cancel an order on the app store
If the items on your order are not in Preparing for Shipment or Shipped status, you may be able to cancel an item or the entire order online.
To cancel an order or item, visit online Order Status, and click the View Orders button. From the Your Orders page, find the item you want to cancel and click the Cancel items link.
Once you've submitted your cancel request, the status message of the items will read "Cancelled". You will not be billed for these items.
If you are unable to cancel items online, please contact an Apple Online Store representative at Help page or call 1800-80-6419.
Contact the app store team
For any concerns or queries you can connect with the team via call at 1800-80-6419 or opt for online chat.
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone.
Note that the lines are open Monday to Friday from 9 am to 6 pm.