Buy bus travel tickets online around Malaysia & Singapore
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CatchThatBus: Book Bus Ticket Online to Malaysia & Singapore
CatchThatBus is a one-stop bus ticket booking platform that lets you buy a bus ticket online around Malaysia and Singapore. Travelling by public transportation in Malaysia can be challenging at times. There is not only the problem of unavailability of tickets but also the inconvenience in how tickets are actually purchased.
This is where the team at CatchThatBus come in. CatchThatBus aims to develop a positive change in the public transportation industry through the delivery of revolutionary, innovative ideas. They aim to not only connect the passengers to express bus operators, but also increase the productivity and profitability of individual operators.
History of CatchThatBus
CatchThatBus was founded by Viren Doshi and Ashwin Jeyapalasingam in 2012. As people who purchased bus tickets themselves, the complicated process came as a shock to them. They realised the huge untapped market potential in the bus industry and decided to streamline the process with the help of technology. After receiving widespread adoption and success, this Malaysia based company is looking to move forward and revolutionize bus commute in SE Asia. They aim to be the number 1 preferred solution and portal for bus travel and commute within SE Asia with their quick and instant ticket service.
Services provided by CatchThatBus
CatchThatBus is your one-stop travel solution for any bus commute service in Malaysia and Singapore. Enjoy a seamless ticket booking experience and instant confirmation with this website. Here, we look at the services available on the site.
|Bus tickets in Malaysia and Singapore|
|Rent or Charter a bus|
The CatchThatBus advantage
· Buy your tickets without queuing
· Select your own seat
· You can choose over various bus operators
· Take advantage of discounted tickets
· Avoid touts at the bus terminal
· Various payment methods
How to purchase a bus ticket on CatchThatBus
Booking a bus ticket has never been easier. To reserve your seat easily on the move and without the hassles of queues, simply follow the steps below.
Step 1: Search for your ticket on the homepage. Enter your departure and arrival points, preferred date of travel and number of tickets required.
Step 2: Select a bus operator and your preferred trip from the options available.
Step 3: Next you will be redirected to a page to select seats and confirm your drop-off and pick-up point. Once everything is in order, click ‘Next’.
Step 4: Enter your passenger details and fair type to confirm your booking.
Step 5: You will then be directed to the payment page to finalise the booking. Don’t forget to redeem any CatchThatBus promo coupon or CatchThatBus promo code that may be applicable for added discounts.
Step 6: Your e-ticket will be emailed to you. Print your e-ticket and bring it with you to board your bus. Note that you will need a printout of the ticket to show at the bus terminal/ bus operator as the e-mail will not be considered as a valid proof of purchase.
How to rent or charter a bus on CatchThatBus
You can also charter a bus for personal or corporate requirements on this site. Simply go to the http://www.catchthatbus.com/rent-a-bus and enter all the details in the form on the website regarding the bus you require to charter. A sales consultant will contact you as soon as possible to process your request.
You can also choose a bus based on your requirements. Simply share details such as the total number of passengers along with the type of bus you require, i.e. luxury, economy, etc.
Note that online payment is not available for bus charter service. For bus charter service, as this is dealt over via offline communication to obtain confirmation with both the customers and the operators, payment can be done via cheque or net banking.
Payment options on CatchThatBus
You can pay for your bus ticket in numerous ways. These include:
· Debit card
· Credit card
· Online banking
CatchThatBus promo offers and deals
Travellers that commute via bus frequently can also enjoy additional discounts and benefits when they book their tickets on this site. Promotions and deals can be found at different times such as during the holiday season, for certain destinations and other criteria. To know about all the latest offers and have the CatchThatBus promo code delivered straight to your inbox, be sure to sign up for their updates or follow them on social media.
CatchThatBus cashback and deals on ShopBack Malaysia
Travellers booking their bus ticket online on CatchThatBus in Malaysia can enjoy several additional discounts and benefits when they book via ShopBack. Here, one can not only view any available CatchThatBus deals, but also get additional cashback with every booking through ShopBack. Some of the CatchThatBus voucher codes and offers have been listed below:
|Offer||ShopBack Deal||Terms and Conditions|
|Bus Tickets||Up to 3% cashback||Buy bus travel tickets online around Malaysia & Singapore Get access to 700+ routes online with CatchThatBus.|
How to book on CatchThatBus using ShopBack
ShopBack offers up to 3% cashback on various destinations if you book from CatchThatBus in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the CatchThatBus store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest CatchThatBus promo code or coupon code in the CatchThatBus voucher codes, discount codes and coupons section.
Step 4: You will be redirected to the CatchThatBus website to browse and book your ticket.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Ticket change, cancellation and refund policies
In case you missed the bus you booked a ticket for, you will not receive any refund. You will have to book a fresh ticket for the next available bus.
However, in case you would like to change the time of your bus ticket, you will have to make your request at least 24 hours prior to the departure time. Please note that charges will apply for these amendments and will vary with bus operators.
At present, CatchThatBus will not be held liable for any action carried out by the coach company partners, or any event that happens at the partner's side. These may include any delays, sudden change in coaches, schedules, departure date & time, arrival date & time; loss or accident incurred while taking the coach.
However, users are encouraged to send feedback to CatchThatBus on any untoward experiences, so that they may monitor, escalate and/or take any necessary actions to prevent such similar incident from happening again in the future.
Earn reward points with every travel booking
Booking a bus ticket on CatchThatBus is not just extremely convenient but quite rewarding as well. The company has partnered with AirAsia to reward customers with BIG points after every travel. Travellers can earn 1 BIG Point for every RM1 spent when they book their bus ticket online.
The BIG Points are credited into your account within 30-60 days (or any other period as deemed appropriate by CatchThatBus) after your travel date. Once the points are credited, you can use them to redeem flight tickets or redeem for other services on the website.
Travel tips and resources by CatchThatBus
Malaysia Guide and Travel Tips
Malaysia's tourist attractions reflect the vast diversity this country has to offer. These attractions are scattered across the land, from scenic hilltop views to underwater wonderlands. Some are expressed in vibrant colours and unique architecture, portraying the various cultures that have influenced the rising of these structures. Check out the comprehensive guide to the many sites that never fail to captivate locals and tourist alike at https://www.catchthatbus.com/travel-guide.
Malaysia Bus Terminals
There are over 150 bus terminals and stations scattered across Malaysia and Singapore. CatchThatBus understand convenience is important to our customers, therefore they list down the strategic pick-up and drop-off points, as well as information of the terminal or station itself. Check out their list of bus terminals and stations in Malaysia and Singapore, so you can plan your trip better with CatchThatBus here.
Book your ticket instantly on the CatchThatBus app
Contact customer support at CatchThatBus
The company website offers detailed information on common queries. In addition, the website is easy to navigate making it a much simpler task to book your online bus ticket. However, in case you have any additional queries or assistance regarding ticket booking, payment concerns or bus terminals, you can contact the customer care team. Here are the ways to connect with customer care at CatchThatBus:
You can call the team directly on their hotline numbers at +603-9212 1818 for Malaysia and +65 3163 3300 for Singapore. The team is available from 9 am to 8 pm, 7 days a week.
In addition, you can also leave them an email at firstname.lastname@example.org, or connect with them via live chat. This can be accessed by clicking on the blue button on the right hand side of the page.
For the latest updates on deals or travel destinations, you can also follow the brand on its social media channels. Here, you can know about the latest promo codes and discounts available to make your journey even better. You can also interact with the customer care team and your travel peers on these channels.
In addition, be sure to check out the blog for travel information and tips. This blog is updated regularly and holds a huge amount of practical travel information which is helpful for the newbie and the seasoned traveller.