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More about ChristyNg

Christy Ng sales and promotional offers

The sale section at Christy Ng offers exciting products at highly discounted prices. This is one section that should not be missed for anyone looking to glam up their wardrobe without breaking the bank. In addition, a Christy Ng promo code can make fashionable footwear and accessories possible for every woman across the globe. For access to all the latest offers, be sure to sign up for their newsletter.

ChristyNg sale

Christy Ng cashback and deals on ShopBack Malaysia

ChristyNg ShopBack Deals, Offers & Vouchers

For additional discounts and benefits on your favourite Christy Ng products, be sure to buy them via ShopBack. Here, one can not only view any available offers, but also get additional cashback with every purchase through ShopBack. 

For updates on latest products and deals, you can also connect with the brand via their social media channels like Facebook, Twitter and Instagram. Some similar services in Malaysia are Melissa shoes and Charles & Keith

Some of the offers have been listed below:

OfferShopBack DealTerms and Conditions
New Year SaleUp to 6.5% cashbackNew Year Sale! Bags, Shoes And More Up To 70% Off! Christy Ng T&Cs apply.
CashbackUp to 6.5% cashbackGet Cashback when you buy Christy Ng products online! Products ranging from shoes, accessories, bags, heels, wedding shoes and many more!

About Christy Ng

Christy Ng Shoes is an online shoe company specializing in handmade custom-made shoes, wedding shoes, high heels shoes and women’s fashion footwear. Being too familiar with the shoe-sizing conundrum, Christy Ng Shoes provides special hand crafted custom-made shoes designed to fit all feet sizes and shape. Christy Ng Shoes has recently added a range of complementary accessories including custom made bags.

Every idea starts with a problem and for Christy Ng it was simple; shoes are not meant to be one size fits all. Big fashion footwear labels do not cater to a bespoke request. The fact is, shoppers can only purchase what is readily available in stores and not something specially designed and tailored to their specific requirements at inflated prices.

Christy Ng receive requests like this every other day and it clearly illustrates the ever growing needs of modern day consumers who are more educated and sophisticated. This has shaped the company mission in creating the best quality and fit for every woman at an affordable price, because a good pair of footwear can bring out the best in everyone.

History of Christy Ng

Shoe heaven’s bitter sweet journey began in the living room of Christy’s mother’s house in Taman Bukit Emas, Petaling Jaya.  Due to the lack of funds, bootstrapping was the only feasible way the business could kick off the ground.

It all started when Christina Ng, then working for a Swiss Pharmaceutical company decided to put her childhood dream to life and make some side income. Christy Ng is a pseudonym used in the initial stage during brand conceptualization as a symbol of reinvention in hopes of great things to come. After loading a few unique shoe designs on Facebook, the news went viral and the Christy Ng Shoes fan page gained thousands of fans within the first month.

As sales picked up in early-2011, a full-fledged e-commerce store was required to cater to the increasing demands and orders which were pouring in. Christy thought that it would be a convenient way for consumers to shop for shoes at the luxury of their own home -with just a click of the mouse. Mainstream brands were not readily available in the rural areas of Malaysia and e-commerce would be the most effective and feasible way for women to shop for shoes.

To provide a better shopping environment for customers and a more conducive environment for all Christy Ng team members, Christy decided to relocate Shoe Heaven to Damansara Uptown, Petaling Jaya.

Every girl wants a closet filled with fabulous shoes. With that in mind, it is Christy Ng’s goal to recreate every girl’s shoe fantasies and turning them into reality by manufacturing unique, exceptional quality footwear at a decent price tag.

Products available on Christy Ng

ChristyNg homepage

The site is a haven for shoe-lovers everywhere. Women who have often sacrificed a pair of shoes that were not available in their size can now have them custom-made for a perfect fit with Christy Ng. Here is a look at the products available on the site.


Custom-made shoesComfort & Leather
FUNK by Christy Ng
Lower Heels
Peep Toes
Sliders & Sandals
Wedding Shoes




CNY 2018Syatilla X Christy Ng

How to order on Christy Ng

Shopping for your favourite pair of footwear just got easier. Simply follow the steps given below to buy trendy footwear custom-made for you.

Step 1: On the homepage, browse the category and then select the subcategory to locate your product. You can also use the search bar to find a specific product.

ChristyNg homepage browse category

Step 2: Click on the product you like best for important information and product details. If you would like to buy the product, choose your colour and size (if applicable) and click on ‘Add to Bag.’ You will be able to see a confirmation for the same as a pop-up on your screen.

ChristyNg shoes flats
ChristyNg Kate Navy Strap Slip On Flats product information
ChristyNg add to shopping cart

Step 3: If you want to add more products to your cart, you can continue shopping. To buy the products click on the cart icon at the top-right corner of your page and click on the ‘Checkout’ button. You can enter your promo code and gift voucher details here or at the time of billing. At this stage you will be requested to enter your account details, or you can create an account.

ChristyNg shopping cart
ChristyNg checkout

Step 4: Enter your delivery and billing details in the next form. From there, you will be redirected to the payment page. In case you have a Christy Ng promo code or coupon code, be sure to enter it in the box provided to claim your discount. Enter your payment details and once confirmed, you will receive an order confirmation via email.

How to shop on Christy Ng using ShopBack

ShopBack offers up to 6.5% cashback on various items if you shop from Christy Ng in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:

Step 1: Visit the ShopBack website and click on the Christy Ng store at the bottom of the homepage. You can also use the search box to find the link to the store.

Step 2: Click on “Activate Cashback” button on the top left corner of the page.

Step 3: Look for the latest Christy Ng promo code or coupon code in the voucher codes, promo codes discount codes and coupons section.

Step 4: You will be redirected to the Christy Ng website to browse and select the items.

Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.

Payment options on Christy Ng

To pay for your order, you can use one of the following methods.

  • Visa
  • MasterCard
  • PayPal

Guidelines for purchasing products on Christy Ng

For pre-orders & back orders

  • Kindly secure & book your order by making advance payment for your item.
  • Strictly no refunds for all pre-order and back order items.
  • Strictly no order cancellations for all pre-order and back order items.
  • Do expect unwanted and unintended delays in order fulfilment due to huge quantities being processed at any period of time.
  • If you have placed a back order or a pre-order item together with a ready-made item, it is Christy Ng’s standard practice to ship you the ready-made item first before the back order / pre-order item arrives.

Custom-made shoes order fulfilment

Please note that for all handmade custom-made items, the delivery period is 4 to 6 weeks from fabrication till order receipt. The following conditions apply to all custom products.

  • Christy Ng does not allow refunds / exchanges for custom made items.
  • Christy Ng is only able to customize shoes based on existing shoe designs. 
  • For customization of designs which are not from the existing catalogue, there will be design differences due to technical reasons and tools used for manufacturing. Christy Ng is unable to replicate external designs 100%. In the event in which the customer insist on fabricating their own design, this implies that the customer fully understands that the shoe fabricated will not be 100% identical to the design proposed.
  • All sales are final for custom-made products. No refunds will be entertained.

Shipping and delivery policies at Christy Ng

Shipping is free within Malaysia. The estimated delivery time to West Malaysia via Pos Laju is 2 to 3 working days. However, the estimated delivery time to East Malaysia via Pos Laju is 3 to 5 working days. These delivery times may be delayed during festive periods and sales promotion period due to a high amount of orders received.

Return, exchange and refund at Christy Ng

Exchange and return

Christy Ng accepts exchanges within 15 working days for all domestic orders and within 30 working days for all international orders.

  • Exchanges are only valid for sizing issues or manufacturer's defect.
  • Postage is to be borne by the customer in the event of an exchange.
  • All items must be returned in original condition, not worn, not washed and not changed in any way. The management of ChristyNg.com reserves the rights to reject any damaged or used items based on their discretion.
  • Christy Ng does not accept exchanges for custom-made or personalized items.

Returns should be sent to the following address along with proof of purchase. Note that returns without proof of purchase will not be entertained.

Christy Ng Sdn Bhd (1040088-T)

57-1, Block D,

The Suites, Jaya One,

No 72A, Jalan Universiti,

Petaling Jaya,

46200 Selangor, Malaysia

Please note that Christy Ng does not accept returns or exchanges of online purchases at any of their retail outlets. All returns are strictly done at Jaya One only.

Upon returning your item, please email enquiries@christyng.com with the following information:-

  • Your Name ( As per invoice )
  • Invoice Number / Order ID
  • Reason for return

Christy Ng will not entertain exchanges if the information provided is not complete or invalid. The management of Christy Ng Sdn Bhd reserves the rights to reject any returns at their sole discretion if any goods are found to be returned in a damaged / altered / used condition. Christy Ng does not accept refunds for items which are on clearance or sale.


Refunds are only valid due to manufacturer's defect and request within 15 working days for all domestic orders and within 30 working days for all international orders.

Christy Ng will only issue you a refund via store credit and it may take up to 15 working days to process. Postage for any return will be borne by the customer. All items must be returned in original condition, not worn, not washed and not changed in any way. The management of ChristyNg.com reserves the rights to reject any damaged or used items based on their discretion.

Please take note that all clearance or sales items are not refundable.

Contact the Christy Ng customer care team

In case you need any further assistance with your order or have any other queries, you can contact the customer support team via the following methods:

By Mail:

ChristyNg Shoes

Christy Ng Sdn. Bhd. (1040088-T)

No 57-1, Block D,

The Suites, Jaya One,

No 72A, Jalan Universiti,

46200 Petaling Jaya,

Selangor, Malaysia

By Call: +603 7495 5909

By E-mail: enquiries@christyng.com

The customer care team is available, Monday to Friday 9:00 am to 5:00 pm and from 10:00 am to 3:00 pm on weekends and public holidays.

You can also fill out the online form available at https://www.christyng.com/contact to submit your queries.

ChristyNg contact form
Shopback ChristyNg

Christyng Sale & Vouchers in Malaysia

6.5% Cashback
Avg: 5.0/5
Top 10 Offers
Deal DetailsOfferExpiry
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ChristyNg Deal: Up to 70% off sale. Limited time only.

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MYCYBERSALE: 16% off min. spend RM100

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New Year Sale! Bags, Shoes And More Up To 70% Off!

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New Year Sale! Bags, Shoes And More Up To 70% Off!

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Get Cashback when you buy Christyng products online!

6.5% CashbackDetails

Christyng Promotion: Enjoy 10% discount with code FASHIONCAMPAIGN with RM180 min spend. Promotion ends 13 August 2018.

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ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon and deal websites)
If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active
Return to ShopBack and click through to the merchant every time you are making a new transaction.
If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase.
For more details: www.shopback.my/terms-and-conditions