Cotton On is a large global fashion retailer from Australia with a vision to make a positive difference in everyone’s lives across the globe. The brand is constantly in a pursuit to provide customers with the trends they want, when they want it, at the right price. What started out as a single store has now turned into a massive global footprint both online and offline. In Asia, the Cotton On Malaysia outlet is a much-loved store for individuals looking for fashion-forward and trendy clothes at reasonable prices.
To ‘cotton on’ to something means to understand or discover the potential of a great idea. The company’s ability to convert fun and fashionable ideas into reality is what gives them the edge over their competitors.
The Cotton On Group is now home to 7 popular brands that offer individualistic style that is trendy and affordable.
· Cotton On
· Cotton On Kids
· Cotton On Body
History of Cotton On
Cotton On was founded in the late 1980s by Nigel Austin who attempted to sell a pile of acid wash denim jackets at the Beckley Market in Geelong. Customers loved the jackets, but Nigel left without making a sale. The next week he had an epiphany; he returned to the market, lowered the price, and the jackets sold out instantly. It was the start of something big. The Cotton On group continued to witness rapid expansion not just in Australia but across the world.
In 2009, the Cotton On Malaysia outlet was established offering customers easy access to western trends. The Cotton On Kids Malaysia line was well-received and soon became the got- outlet for all children’s purchases.
At present the Cotton On Group operates 7 brands in 19 countries and across 1,400+ stores.
Products available on Cotton On Malaysia
The Cotton On Malaysia online store offers customers in Malaysia instant access to a huge database of trendy clothing and accessories for men, women and kids. Whether you are looking for an elegant evening attire, a casual outfit for the day or something professional, Cotton On has you covered. In addition, the range of children wear has become extremely popular with exclusive designs for girls boys and the well-received Cotton On Baby collection. Some of the products available on the Cotton On Malaysia online platform include:
|Dresses & Jumpsuits||Jeans||Pants||Shorts|
|Mini||High Waisted||Relaxed Pants||Soft|
|Off the Shoulder|
|Playsuits & Jumpsuits|
|Skirts||Tops||Knitwear & Jumpers||Activewear|
|Midi||Short Sleeve||Cardigans||Gym Tops|
|Mini||Tanks & Camis||Jumpers & Sweatshirts||Crop Tops & Sports Bras|
|Maxi||Long Sleeve||Active Bottoms|
|Denim||Shirts & Blouses||Jackets & Vests|
|Graphic T-Shirts||Workout Accessories|
|Off the Shoulder|
|Coats & Jackets||Sleepwear||Shoes||Intimates|
|Denim||Robes & Gowns||Sneakers||Bralettes|
|Sleepwear Accessories||Sandals & Slides||Accessories|
|Bikinis||Bags & Wallets||Activewear|
|One Piece Swimsuits||Beauty||Lingerie|
|Hats, Beanies & Scarves|
|Socks & Tights|
|Jackets & Coats||Activewear||Accessories||Knitwear & Jumpers|
|Denim||T-Shirts & Tanks||Hats & Beanies||Jumpers & Sweatshirts|
|Active Bottoms||Bags & Wallets|
|Jumpers, Sweatshirts & Hoodies||Sunglasses|
|Socks & Underwear|
How to order on Cotton On
Step 1: Sign up or register on Cotton On to start shopping for the latest fashion trends. While this can also be done during checkout, doing so at the start can offer you a seamless shopping experience while also alerting you of any exclusive Cotton On special offers.
Step 2: Search for something specific by using the search bar or if you’re looking for a particular type of item you can browse by category located along the top of the page. You can filter your search as per specific preferences or sort your results according to the options given at the top.
Step 3: Once you have found the item you want, select your size (if applicable) and click on the ‘Add To Bag button. You will be able to see the confirmation for the same as a note at the top.
Step 4: You can either click on the ‘Continue shopping’ button or review the items in your cart by clicking on ‘Checkout’. Review your cart and if you’re happy with the items in your shopping bag, click ‘Proceed To Checkout’ to complete your order. If you have a Cotton On coupon code you’d like to use, key it in the box provided before checking out.
Step 5: During the checkout process you will need to enter or confirm your billing information, shipping information and method, payment information and order review. Once everything has been processed and the order is finalised, you will receive a confirmation e-mail for the same.
Payment options on Cotton On Malaysia
To facilitate easier shopping, Cotton On allows customers in Malaysia to pay through a variety of ways, including:
· Visa or Mastercard credit cards
· Visa Checkout
Cotton On coupon codes, deals and discounts in Malaysia
Customers can now enjoy trendy and stylish clothes without burning a hole in their pocket thanks to the Cotton On Malaysia sale and discount offers available through the year.
Click on the Sale tab in the header section of the website and get access to the best Cotton On deals and coupons to save your money. Along with a Cotton On Malaysia promo code, you can also find offers on specific brands, clothing, shoes, accessories and a lot more. Whether you are looking to purchase something for yourself or surprise a loved one with a unique gift, be sure to return to the Cotton On sale section often to stay updated on the latest deals and offers.
Enjoy additional perks with Cotton On rewards program
CottonOn & Co. Perks members will enjoy earning perks across five brands - Cotton On, Cotton On Body, Cotton On Kids, Rubi and Typo. There are loads to love from day one, including Previews, Pressies, plus RM30 Payday vouchers you can earn for every RM300 spent in-store or online across any of our brands. To earn rewards online, just use your CottonOn & Co. perks email address at checkout. To earn in-store just scan your CottonOn & Co. perks card.
How perks work:
For every RM 3 spent, members can earn 1 point. Once a member reaches a 100 points, they can be redeemed for a RM30 payday voucher.
This Cotton On voucher code can be redeemed across all the 5 brands in-store and online. In addition, members can even earn points on sale and clearance items and there are zero limits on how many Payday vouchers you can earn.
Cotton On promotion deals and cashback with ShopBack
Along with an extensive product range, Cotton On offers customers in Malaysia several amazing deals such as Cotton On voucher codes and additional cashback when they shop via ShopBack. Some of the best deals for Cotton On on ShopBack have been detailed below.
|Offer||Deal||Terms and Conditions|
|Mid-season sale||Up to 7.5% Cashback||Cotton On Special: Enjoy up to 50% during the Mid-season sale|
|Markdowns||Up to 7.5% Cashback||Shop for fashion products at up to 50% off and further markdowns|
|Free Shipping||Up to 7.5% Cashback||Free shipping on orders Over RM200 for Cotton On (Women, Men, Body, Baby, Kids), Rubi & Typo No Cotton On promo code required - free shipping is automatically applied at checkout when your order is over RM200.|
How to Shop on Cotton On using ShopBack
ShopBack offers up to 7.5% cashback on various items if you shop from Cotton On Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Cotton On store at the bottom of the homepage. You can also use the search box to find the link to the merchant store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: If you are interested in finding the latest Cotton On discount code, check out the Promo codes, coupon codes, vouchers and discount codes section.
Step 4: You will be redirected to the Cotton On Malaysia website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Shipping and delivery in Malaysia
Orders delivered to Malaysia have a standard delivery fee of RM43 which is waived off if the order amount crosses RM200. The delivery of an order usually takes place within 5-7 business days. Please note that Cotton On cannot ship to a PO Box so be sure to use a street address when placing your order to avoid delays.
Free shipping is automatically applied at checkout when your order is over the specified threshold. The threshold for free shipping is calculated after any Cotton On coupon codes and discounts are applied. Note that free shipping is a limited promotion and not available for orders delivered outside Malaysia.
Order cancellation on Cotton On
Once an order has been placed it is not possible to modify the order. However, if the order hasn’t been processed and the customer can contact the care team right away, they may still be able to update your address or cancel an order. Please note that the items or sizes in your order cannot be changed once it is placed. In case the order cannot be cancelled, customers can check if the order is eligible for return.
Returns and exchanges on Cotton On Malaysia
Change of Mind Returns
"Change of mind" includes purchases you have made in error e.g. accidentally ordered the wrong size or colour, items that don't fit the way that you would like or unwanted gifts. Cotton On will accept change of mind returns provided they meet the following guidelines:
· Return is initiated within 30 days. Cotton On Baby and Cotton On Kids Swimwear can be returned up to 60 days provided all other conditions are met.
· Return with proof of purchase
· Item must be unworn, unwashed, unused with all original tags/labels attached
· Protective hygiene sticker must be in place for swimwear returns
· Returns must be made within the country of purchase to a store that stocks that brand
Item is not listed as an excluded item as outlined below
· Gift Cards
· Personalised product
Faulty Product Returns
In case something is faulty, incorrectly described or different from the sample shown Cotton On will provide an exchange or refund provided the item is returned within a reasonable time with proof of purchase.
How to return a product on Cotton On
Step 1: Take your items to a Cotton On & Co store in Malaysia that stocks the brand of the items you’d like to return.
Step 2: Provide the team member in store your unwanted item, proof of purchase and if you paid using a credit card please bring the same card with you.
Step 3: Once the returns policy has been met, Cotton On will offer an exchange or refund on the spot.
Connect with the Cotton On team
For any additional assistance you can also reach out to the customer care team at Cotton by initiating a live chat via the red Help button or by clicking on Contact Us at the bottom of the page.