Disney Storein Malaysia
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks, experiences and consumer products, studio entertainment, direct-to-consumer and international.
The mission of Walt Disney is to be one of the world s leading producers and providers of entertainment and information. Using their portfolio of brands to differentiate their content, services and consumer products, Disney seeks to develop the most creative, innovative and profitable entertainment experiences and related products in the world.
Disney s leadership team manages the world s largest media company and are the visionaries behind some of the most respected and beloved brands around the globe. Their strategic direction for The Walt Disney Company focuses on generating the best creative content possible, fostering innovation and utilizing the latest technology, while expanding into new markets around the world.
History of Disney
From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family.
Disney s stories, characters and experiences reach consumers and guests from every corner of the globe whether in Disney Store UK or Malaysia. With operations in more than 40 countries and territories, their employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
Disney s presence in the Asia Pacific started with the first screening of “Snow White and the Seven Dwarfs” in Shanghai in the 1930s. As one of the most active family entertainment companies, its successful Studio and four world-class theme parks are proving to be wonderful brand beacons for Disney storytelling in the Asia region. Shanghai Disney Resort, the Company s largest foreign investment to date, opened in 2016 and welcomed over ten million guests in its first year.
Products available on the Disney Store
The Disney Store online is the hub of all Disney products for people of all ages. Whether you are looking for clothing of your favourite Disney character or a Marvel collectable, the Disney Store has you covered. Here are some of the product categories available on the Disney website.
|Baby Bodysuits||Backpacks & Lunch Boxes||Action Figures||Art|
|Costumes & Accessories||Bags & Wallets||Bikes & Scooters||Bed & Bath|
|Dresses & Skirts||Beauty||Cars, Trains & RC Toys||Collectibles|
|Outfits & Sets||Costume Accessories||Collectible Toys||Decor & Lighting|
|Shorts & Pants||Hats, Gloves & Scarves||Games & Puzzles||Kitchen & Dining|
|Sleepwear||Jewelry & Watches||LEGO||Party Supplies|
|Sports & Activewear||Luggage||Play Sets||Photo & Memories|
|Sweatshirts & Jackets||Shoes & Socks||Plush & Stuffed Animals||Seasonal|
|Swimwear||Tech Accessories||Sports & Outdoor Toys||Stationery & Office|
|T-Shirts & Tops||Ties & Cufflinks||Pretend Play|
|Featured Collections||Seasonal||Other Categories|
|Rainbow Mickey||Vacation Essentials||Entertainment|
|Inspired By Fashion||Gift Guide||Gift Cards|
|Disney Eats||BRANDS||The It List|
|Disney Furrytale Friends||Cakeworthy||Personalization|
How to order on the Disney Store
To shop on Disney, simply follow the steps given below.
Step 1: On the homepage, browse the category and then select the subcategory to locate your product. You can also use the search bar to find a specific product.
Step 2: Click on the product you like best for important information and product details. If you would like to buy the product, choose your colour, quantity and size (if applicable) and click on ‘Add to Bag. You will be able to see a confirmation for the same as a pop-up on your screen.
Step 3: If you want to add more products to your cart, you can continue shopping. To buy the products click on the cart icon at the top-right corner of your page and click on the ‘Checkout button. At this stage you will be requested to enter your account details, or you can even continue as a guest. In case you have a Disney store coupon code or Disney store promo code, don t forget to enter it in the box provided to claim your Disney store discount. You can also check out all the current Disney store promotions by clicking on the link given.
Step 4: Enter your delivery and billing details in the next form. From there, you will be redirected to the payment page. Enter your payment details and once confirmed, you will receive an order confirmation via email and your products will be delivered to you timely.
Payment options at Disney store
Major credit cards are required for all purchases on the online Disney store. These include:
- American Express
- PayPal (US only)
- Disney Rewards redemption
- Diners Club
- Disney Gift Cards
Please keep in mind you can combine only one Gift Card with Visa, MasterCard, American Express, Diners Club, or Discover only.
Disney store special offers and promo deals
The Disney store offers various promotion offers and discount deals on some of your favourite characters and categories through the year. To be updated about all these offers in a timely manner, be sure to sign up for their emails and get the inside scoop on new products and Disney store deals.
Disney store vouchers and cashback on ShopBack Malaysia
Customers shopping from the Disney store in Malaysia can enjoy several additional discounts and benefits when they buy via ShopBack. Here, one can not only view any available Disney store code, but also get additional cashback with every purchase through ShopBack. Some of the offers have been listed below:
|Offer||ShopBack Deal||Terms & Conditions|
|Back to School Discount||Up to 2% cashback||Get 25% off on backpacks and lunch boxes|
|Sale||Up to 2% cashback||Twice Upon A Year Sale: Up to 60% discount On costumes, accessories, figurines and more!|
How to shop on the Disney store using ShopBack
ShopBack offers up to 2% cashback on various items if you shop from the Disney store in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Disney store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest Disney store discount code or Disney store voucher code in the Disney store coupons, vouchers, discount codes and promo codes section.
Step 4: You will be redirected to the Disney store website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Please note that the cashback deals excludes taxes, fees & service charges as well as store credits and voucher code. Also Disney USA does not provide direct shipping to Malaysia and thus third party freight forwarder services may be required. However, customers will be eligible for cashback when they shop via ShopBack.
International shipping and delivery on Disney store
The cost to ship internationally varies and depends on the size and destination of the shipment. Your total shipping charges (US dollars) will appear during the Checkout process, before payment is entered. For more information about international shipping you can contact a Guest Service representative.
The store prices do not include duties, value-added taxes or miscellaneous fees. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office.
Return and exchange policy
Returns and exchanges will not be accepted for items purchased at Walt Disney World Resort, Disneyland Resort, World of Disney locations, Disney Cruise Line Ships, Disney s Soda Fountain Shop in Hollywood, California and Disney Baby locations.
The online Disney store will gladly exchange, credit or refund the purchase directly from shopDisney.com if returned within 30 days of the shipping date. Merchandise must be returned NEW, in its original condition at the time of purchase, in the original unopened packaging with original tags and tickets attached. No returns or exchanges will be accepted if the merchandise has been used or worn.
Returns with Gift Receipts: A full refund in the form of a merchandise credit will be issued.
Returns or Exchanges by Mail: Merchandise may be returned or exchanged by mail via UPS or insured USPS to Disney using the pre-addressed label attached to the packing slip. Your name and address must be included on the label (packages will not be accepted without a return name and address). Once returned, please allow 2 weeks for processing.
For merchandise returns and/or exchanges for new merchandise, please follow the instructions below:
Preparing your return:
● Make a copy of the packing slip for your records.
● Use the original packaging or strong corrugated carton.
● To expedite your return/exchange, insert the packing slip. Keep the return label for use on the outside of the package.
● If your exchange order requires additional payment, please contact Guest Services.
● Money orders, cashiers checks or personal checks will not be accepted. If received, the order will be returned to you with a letter of explanation.
● Pack and tape your package securely.
● Affix the return shipping label to the package.
● For tracking purposes, it is important that you ship your package via United Parcel Service (UPS) or insured Parcel Post.
Special products and exceptions
Personalized, Customized, Create Your Own or Special Order merchandise, merchandise marked As Is, All Sales Final or No refunds, exchanges or returns or similar language, Gift Wrap and Shipping/Handling Fees may not be returned or exchanged.
DVD, Video, Audio and Software merchandise (excluding Special Order DVDs) must be returned in the original, unopened packaging and be accompanied by the original sales receipt. Damaged or defective DVD, Video, Audio and Software merchandise may only be exchanged for the same merchandise and title (if still available.)
MagicBands may not be returned or exchanged.
Memberships are non-refundable, non-transferable, may not be redeemed for cash or converted to Merchandise Credits.
A Disney Gift Card is not redeemable for cash. Please provide required proof of purchase to replace or cancel a lost, stolen or damaged Disney Gift Card.
Gift with Purchase or Purchase with Purchase items must accompany the original purchase item when returned.
Purchasing a Disney Gift Card eGift
Purchasing a Disney Gift Card eGift is as simple as purchasing any other product at shopDisney.com. Just choose the denomination, fill out the personalization information and then add it to your Shopping Cart and proceed to Checkout as usual.
After you order a Disney Gift Card eGift, the online store will email the eGift to the recipient email address you provide usually within a business day. In addition, you will receive an email confirming that the eGift has been sent. Please retain your confirmation email for your records as your proof of purchase. Note that the Disney Gift Card eGift is non-taxable. Also, there is no shipping charge for eGifts.
Redeeming a Disney Gift Card eGift
The Disney Gift Card eGift can be used online, as well as select locations at Walt Disney World Resort, Disneyland Resort and Disney Cruise Line. Simply enter the Disney Gift Card eGift number found in your recipient email into the Gift Card Information box on the payment page along with a credit card number (required for Gift Card purchases at shopDisney.com).
If the total of your purchase exceeds the amount on your Disney Gift Card eGift, the balance will be charged to your credit card. Please note: you may only use one Gift Card per order. Any unused portion will remain on your Disney Gift Card eGift and can be used toward a future purchase.
Contact the Disney store team
In case of any queries or assistance required, you can reach out to the Guest Services team at Disney via the following methods.
Email form online at https://help.shopdisney.com/hc/en-us/requests/new?ticket_form_id=null
Call: Outside the United States 001 (407) 541-5586
For information about your local Disney Store call (866) 902-2798
Cast Members are available Monday through Friday from 8am to Midnight, Saturday from 9am to 5:30pm and Sunday from 2:30pm to 11pm EST.
In addition, be sure to follow the brand on social media for latest product updates and offers.
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