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The one online website that every buyer, seller and collector knows about is eBay! This online marketplace is the leading brand for everyone looking to buy or sell anything across the globe. Whether you are buying new or used, plain or luxurious, commonplace or rare, trendy or one-of-a-kind – eBay is the home for everything under the sun. Their ability to offer great value and a unique selection of items have made them the world’s favourite online buying and selling destination.
Not just buyers, but even sellers can be seen rushing to eBay to sell their products. The eBay platform offers the solutions and support they need to grow their businesses and thrive. This website connects buyers and sellers directly allowing for stronger and faster connections. Along with its unique pricing method and extensive product list, eBay coupons and daily deals further add to the excitement of shopping.
History of eBay
The parent company eBay was founded in 1995 in San Jose, California by Pierre Omidyar with a vision of moving beyond simply selling to that of connecting people across the globe. Initially, the company became a hub for acquiring and selling collectibles but over time moved on to become the number one destination for every product category imaginable.
The company garnered massive attention and adoption allowing it to set up websites for different countries. In December 2004, eBay Malaysia was established, allowing Malaysian buyers and sellers to come together, build a local trading community, and bring new e-commerce opportunities to Malaysia. The website offers online trading in English with item prices listed in Malaysian ringgit. The site features a simple format that allows new users to quickly and easily learn how to buy and sell on eBay. Individuals and small businesses in Malaysia can list and sell goods and services on the site at no charge enabling better business.
Products sold on eBay
eBay has one of the largest product databases in the world catering to everything that men, women or a baby may need. The product categories range from sporting gear and tech to a leather watch, headphones or the latest digital camera. Buyers can easily find what they are looking for when they visit the homepage. All the major categories are listed in a row in the header section. One click on these tabs reveals the multiple sub-categories and allows users to navigate to the product page of the item they want.
Some of the product categories and sub-categories available on eBay include:
|Electronics||Fashion||Computers & Tablets||Jewelry & Watches|
|Mobile Phones & Accessories||Men’s Clothing||Laptop & Desktop Accessories||Watches|
|Cameras & Photo||Women’s Clothing||Laptops||Loose Diamonds & Gems|
|Home Audio Stereos, Components||Men’s Accessories||iPad/Tablet/eBook Accessories||Fine Jewelry|
|Gadgets||Women’s Accessories||Drives. Storage & Media||Fashion Jewelry|
|TV, Video & Home Audio||Women’s Shoes||Home Networking & Connectivity||Jewelry Boxes & Organizers|
|MP3 Players||Men’s Shoes||Computer Components & Parts||Men’s Jewelry|
|Televisions||Men’s Sunglasses||Desktops||Engagement & Wedding Jewelry|
|GPS Units||Women’s Handbags & Bags||Keyboards||Jewelry Design & Repair|
|Fragrances||Action Figures||Food & Wine||Coins & Currency|
|Skin Care||TV, Movie & Character Toys||Major Appliances||Animation Art & Characters|
|Makeup||Diecast Vehicles||Home Décor||Decorative Collectibles|
|Massage||Building Toys||Kitchen, Dining & Bar||Fantasy & Magic|
|Nail Care||Educational Toys||Home Furniture||Religion & Spirituality|
|Hair Care||Models & Kits||Yard, Garden & Outdoor Living||Breweriana, Beer|
|Nutrition||Pet Supplies||Historical Memorabilia|
|Health Care||Home Improvement|
As eBay connects individuals and small business directly, the products sold here are available at a discount as compared to the local market. Further, global connectivity also ensures access to several items that may not be available locally. However, what is of maximum interest to a lot of people is the dedicated eBay deals section on the website.
This section lists all the best sales and deal items available on the site, some of which can lead to tremendous savings. Along with everyday items, customers can also find vintage products and collectibles here. Be sure to visit this section regularly to ensure you don’t miss out on a great offer.
How to Shop on eBay
Step 1: Create an account or sign in to your account by using the links on the top left section of the main page.
Step 2: Browse through the categories on the homepage or use the search box to find the product you want.
Step 3: Review the information about the product. Be sure to read the item description carefully. If you have any questions about the item, you can find answers by clicking the ‘Ask a question’ link at the bottom of the page.
Step 4: Review the seller's Feedback. You can view the seller's business reputation by looking at his or her Feedback score, and read the comments left by previous buyers to be sure that this is a seller you feel you can trust.
Step 5: Check the item page to see what purchase options are available. You can either place a bid on an item like an auction or purchase it instantly using Buy It Now. Remember, all bids are active until the listing ends. If you win or click the Buy It Now button, you're obligated to complete the transaction.
Step 6: After you've won or bought the item, send your payment to the seller within 3 days. To pay with one of the electronic payment methods offered by the seller, click the Pay Now button in the listing or email notification. If you're picking up the item, you can pay by any method the seller accepts (including cash). Keep in mind that different sellers may accept different payment options so be sure to check the details carefully before bidding.
How to pay for a purchase on eBay
The payment method for an item depends on the payment methods accepted by the seller. Every seller is unique and could accept different payment methods. Most sellers accept PayPal which also comes with a Buyer Protection Guarantee for a worry-free purchase by the buyer.
Step 1: To make the payment, after you have won an auction listing or have clicked the Buy It Now button, you can see the Pay Now button in the following locations:
● On the item page
● In My eBay, in the Items I've Won section
● In the confirmation email sent by eBay
● On the invoice email sent by eBay on behalf of the seller
Step 2: Click on the Pay Now button and check your postage information. If any information is incorrect, click the "Change postage address" link to update it.
Step 3: Review your purchase, including postage, insurance, and taxes (if applicable). Select the checkbox next to the items that you want to purchase. Then, click the Continue button. In case have any questions about the total price, click the "Request total from seller" link. The seller will respond to your email.
Step 4: Select your method of payment from the options available. If you are paying by bank deposit or other accepted payment methods, you can access the seller's address on the next page.
Step 5: Make sure that your postage details, payment method, and order details are correct. Then click the Confirm Your Payment button to complete your purchase. If you are paying by cheque or money order, you need to send the payment through the mail, based on the seller's instructions. Upon receipt of the payment, the seller typically sends you a confirmation email. You can always contact the seller for the postage status.
Keep in mind that sellers may or may not use eBay's Checkout system. Sellers have the option to use other checkout systems. If the seller does not use eBay Checkout, he or she will send you an invoice or other payment instructions to help you complete your purchase.
Payment policies for eBay Malaysia
eBay allows several payment solutions to protect the interests of the buyers and sellers. These include:
Accepted payment options on eBay
PayPal: To make checkout faster, eBay now allows you log in to your PayPal account on the checkout page. To skip PayPal login altogether, select the checkbox that says "Remember me for faster checkout on eBay" on the PayPal login box.
PayPal Credit: Credit card or debit card processed through the seller's Internet merchant account. You can choose to save your card to your eBay account. Remove a card anytime in your ‘My eBay’ account settings.
Payment upon pickup: If a seller offers payment upon pickup, they will also need to offer one of the approved electronic methods and may include this statement in their product listing: "Contact me for payment methods to pay on pickup."
Restricted payment options on eBay
● Bank-to-bank transfers (also known as bank wire transfers and bank cash transfers)
● Money orders
● Online payment services: Allpay.net, CertaPay, hyperwallet.com, Fiserv, Nochex.com, XOOM
These payment options are restricted as they can be used only in certain listing categories.
Payment options not allowed
● Sending cash through the mail
● Sending cash or money orders through instant, point-to-point cash transfer services (that aren't banks) such as Western Union or MoneyGram
● Mailing checks or money orders (except for items in categories specifically permitted)
● Paying through bank-to-bank transfers (except for items in categories specifically permitted)
● Paying by "topping off" a seller's prepaid credit or debit card
● Paying with Virtual or Cryptocurrencies
eBay coupons and promo codes for added discounts
As eBay connects individual buyers and sellers directly, customers don’t have to wait for a time in the year to enjoy discounts and deals. Instead, these can be found almost through the year with exciting eBay promo codes, gift cards, free delivery and other offers. In addition, sellers also take advantage of the buying surge during festive seasons such as Chinese New Year, Diwali, Black Friday and other sale periods. Be sure to visit the site during these periods to enjoy additional benefits and discounts.
Earn cashback with ShopBack
Along with all these exciting deals and offers, customers can also earn cashback every time they shop on eBay from ShopBack. Some of the offers by eBay have been outlined below.
|Offer||Deal||Terms & Conditions|
|Athletic gear||1.0% cashback||Get up to 50% off on Athletic Gear|
|Free shipping||1.0% cashback||Applicable on daily essentials & Hot Products|
|Top deals||1.0% cashback||Get up to 60% off on daily top deals|
To redeem the cashback, simply follow the steps given below:
Step 1: Visit the ShopBack website and click on the eBay store at the bottom of the homepage. You can also use the search box to find the link to the eBay store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Remember to check out the vouchers, coupon codes & discount section.
Step 4: You will be redirected to the eBay website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack.
Keep in mind that cashback is not qualified for gift card purchases, returns, exchanges & cancellations.
Contact eBay Malaysia for any concerns
For any queries or concerns, feel free to reach out to the eBay customer care team at any time. You can find a lot of information in the ‘Help and Contact’ section located at the top of the page. Here you will be able to browse through several help topics on buying, selling, payments and more as well as be able to access a ‘Contact Us’ button for additional queries.
In addition, you can also follow eBay Malaysia on their social media and stay updated about latest products, coupons, offers and sale items. With these pages, you can also stay connected with the brand and offer them feedback. For those of you who aren’t very regular visiting the website but are always on the lookout for good deals, staying in touch via social media is the best choice. You can instantly be alerted of any upcoming deals while surfing through your feed.