- If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase.
- If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active
- Return to ShopBack and click through to the merchant every time you are making a new transaction
- If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase
- For more details: www.shopback.my/terms-and-conditions
Ezbuy: Overseas shopping made easy!
Formerly known as 65Daigou, Ezbuy provides an easy overseas buying experience for people in Singapore, Malaysia, Indonesia, and Thailand. Since 2009, the number one global shopping platform has been offering a one-stop solution for overseas shopping from China, USA, and Taiwan to over 1,000,000 happy customers.
A Review On Ezbuy’s Features & Ezbuy Shipping Charges
Here’s a quick Ezbuy review of the services Ezbuy Malaysia offers:
- Provides real-time updates so you can monitor your order’s status.
- Verifying information regarding stock availability and placing your order for you.
- Careful inspection of the quantity, size, color, design, and possible obvious visual defects of your orders upon its arrival in our Ezbuy warehouse at Guangzhou. Please note that quality and functionality related issues are not included in this inspection.
- Assistance in claiming free exchange or a full refund from the seller once problems/concerns arise during the inspection. Refunds will be provided if items’ quantity, size, color, or design did not match your order when you received them.
- Consolidating all your orders together into a single shipment and repacking your individual parcels to reduce volume or weight, protect your goods better, and allow you to save on international shipping cost.
- Provides Cheap and equally fast international shipping. In addition, Ezbuy does not charge any Ezbuy agent fee!
- Enables you to make local bank transfer through Maybank/Public Bank/RBH without charging you any transaction fees.
- Guarantees compensation for lost & damaged items, with free insurance up to RM200.
Want to know what makes EZbuy one of the best global shopping platforms in the world? Here are some of its best features:
- Easy: Ezbuy gives you access to the trendy and great variety of products all over the world. It allows you to shop millions of products from Taobao, Tmall, Amazon as well as many more sites in China, USA, and Taiwan, and pay the lowest prices. Shop for your favourite products from all the sites from the Ezbuy app, and wait for your products to arrive on your doorstep.
- Safe: Ezbuy checks your orders carefully to reduce fraud and error before shipping to you. You are also able to monitor your product shipment real-time.
- Convenient: Ezbuy provides a plethora of payment options, and you do not even need China or US address to shop from the leading e-commerce sites.
- Affordable: Ezbuy shipping rates offer the lowest in the market. You can enjoy up to 4x savings when purchasing from Ezbuy.
Ezbuy was founded as 65daigou in 2010 by a group of aspiring entrepreneurs in Singapore. It swiftly rose to become Singapore’s first and largest global shopping platform since it was featured and introduced on Channel U news in 2011, which was quickly followed by interviews and features in a number of Singapore press such as Straits Times, The New Paper, i-Weekly, and more.
In 2012, 65daigou registered a Malaysia Company under “Ching International Service (Malaysia) SDN.BHD” (1046039-K) and started its first local office in KLCC Kuala Lumpur to serve Malaysia customers better.
Today, the company provides global shopping services from China, USA, and Taiwan to more than 1,000,000 customers across Singapore, Malaysia, Australia, Indonesia, and Thailand. Ezbuy strives towards service excellence while keeping their focus on refining and introducing new services to make the global shopping industry more seamless and easy.
The Ezbuy Prime Membership
Ezbuy Prime Malaysia is a subscribed membership programme exclusive to Ezbuy existing customers. The membership fee is RM188 per year. Regardless of the items' total quantity, weight or size, the total international Ezbuy shipping fee is RM8.80 net per checkout for Prime eligible items.
Plus, you are entitled to RM2000 worth of free insurance to cover unfortunate incidents such as loss of parcel or damage to your items. Browse through millions of items tagged with Prime to enjoy the benefits which are exclusively for Prime's subscribers. This is the best value for your money if you’ve been shopping with Ezbuy a lot. Note that this Ezbuy shipping charge is not applicable for Ezbuy 'buy for me' orders.
The Ezbuy “Buy For Me”
With EZbuy’s “Buy For Me”, you can get your favorite Taobao products, and Taiwan or USA brands at up to 60% off the local retail price! You can find anything that you cannot get in Singapore, or sold cheaper elsewhere (e.g: from Taobao, from any USA, Taiwan websites). Simply submit the product URL and Ezbuy will buy on your behalf and ship it to you.
The EZbuy “Ship for Me”
With Ezbuy Ship for Me services, you can buy whatever you wish to buy from Ezbuy Taobao, USA and Taiwan, send them over to Ezbuy’s warehouse address and Ezbuy will handle the shipping and customs declaration process for you. Moreover, they offer free repack for your USA parcels. As they don't have a base charge for shipping, this guarantees you at least 30% saving on shipping fee.
Procedures for Shopping at Ezbuy:
STEP 1: Login to Ezbuy at the Ezbuy Login page or Register a free Ezbuy account on the Ezbuy website or download the app. You can register using your mobile number or email address.
STEP 2: Start to shop.
• Ezbuy - browse and buy any products on website marked as "Ezbuy"• Prime - become a Prime member first, browse and buy Prime-eligible products marked as "Prime"• Buy-for-me - copy and paste product URL, add to shopping cart, purchase the item first, combine the items and pay international fee after it reached Guangzhou warehouse• Ship-for-me - get your unique overseas forwarding address under your account, send your items over and submit an order to inform Ezbuy.
STEP 3: Top up the prepay wallet and Make payment to Ezbuy through MOLPay, ATM or internet banking
STEP 4: Choose your Ezbuy delivery Method. Free of Charge (FOC) for road-trip self-collection, while home delivery by the lobby or loading bay only is charged lowest at RM8 within Peninsular Malaysia and RM12 for Sabah and Sarawak. There are a total of 98 Ezbuy collection points at your convenient for parcel collection! With existing 44 self-collection points, Ezbuy will soon be adding 54 new self-collection locations for your convenience.
As an added note, the rate is for delivery to address on floors with lift-access, provided that the parcel can fit into the lift. Otherwise, additional charge may be incurred for carrying the parcels up to the designated floor/unit based on the situation. Alternatively, you may also bring up the parcels on your own arrangement. Please be reminded that no cancellation or alteration after order processing.
Ezbuy Payment Options
Here are the various payment methods that you can use when shopping online at Ezbuy:
Instant Local Bank Transfer through i-banking or ATM to Maybank/Public Bank/RBH (No Processing Fee)Molpay (Instant top up and 2.4% transaction charge will apply.)Credit Card (Visa and Mastercard only. Instant top up and 3% transaction charge will apply.)
Here are the various payment methods that you can use when shopping online at Ezbuy. Instant Local Bank Transfer through i-banking or ATM to Maybank/Public Bank/RBH renders no processing fee. Payments via MOLPay will require an instant top up with an additional 2.4% transaction charges applied. For credit card holders, only Visa and Mastercards are allowed - like MOLPay, an instant top up and 3% transaction charge will apply.
For payment verification, after you transferring via ATM or respective i-banking page, you will need to submit the top up request form on Ezbuy's website. Enter the transaction reference number which is given by your bank, exact amount, date & time for their finance team to verify. Normally payment verification will be done within hours. To hasten the process, you are advised to set your i-banking "my initial" as your Ezbuy's user id and avoid the whole numbers like 100, using 100.02 or 200.01 instead.
Ezbuy Promotions, Voucher, Discounts, and Coupon Codes
You can indulge in the choices, convenience, and savings that Ezbuy offers. Everyone can enjoy free shipping deals, Ezbuy promo codes, Ezbuy voucher codes and Ezbuy coupon codes that the company frequently provide.
Redeeming your Ezbuy Coupon Codes
At the checkout cart, choose your delivery or self-collection method. On that page, you can input your coupon codes by clicking on 'Use Coupon Code' and entering your Ezbuy promo code. The discount will be reflected in your order summary. Press on 'Pay Now' to complete your order and wait for your parcel to arrive!
Shopping at Ezbuy through ShopBack
Buying your favorite international brands doesn’t need to be expensive. When making your Ezbuy purchase, simply go through ShopBack to enjoy deals and discounts on your order. On ShopBack's Ezbuy page, you can find a series of available promotions and any possible cashbacks available. Don’t forget to input your limited time Ezbuy discount codes when you checkout. Enjoy unlimited savings at your favorite stores with Shopback today!
Ezbuy’s Return Policy
All returns must be liaised with the after-sale team via email or inquires first; upon agreement, it can be returned in original condition to their Kuala Lumpur service center. Ezbuy offers a worry-free warranty policy to cover issues on your order. For problems with inspection coverage, a compensation or exchange will be offered. Please take note that quality, authenticity or functionality related issues are not covered.
For any suspicious missing parcel (after 7days of ETA) or parcel status that has been updated to "Completed" or "Acknowledge" before it has been collected, you can email Ezbuy’s after-sales team at supportmy@Ezbuy.com within 7 working days. Please note that Ezbuy reserves the right to refuse any responsibility for missing parcels after 7 days.
Ezbuy Contact and Customer Support Details
For any of your questions, Ezbuy Malaysia reviews your concerns seriously. You may reach Ezbuy through the following:
Phone number: +603-27243898Operation Hours: Mondays-Friday: 10:00am - 6:00pm Saturday: 10:00am - 2:00pmThe hotline is not available on Sundays and Public Holidays.
For quicker assistance, you may also contact their Live Chat for pre-sales/order issue, or Submit a Ticket for after-sales issue on their website. For news and updates, you can follow Ezbuy MY on their social media accounts: