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- Return to ShopBack and click through to the merchant every time you are making a new transaction.
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FashionValet is Malaysia’s first and hottest online fashion store established with the aim of bringing the latest fashion trends to customers’ doorstep. This premium store offers a wide range of ready-to-wear garments for women, accessories and handbags, from chic classics to edgy statement pieces. With a database that carries the best of Malaysia’s home-grown brands and designers, FashionValet continues to strive to bring customers the hottest names in Asia.
FashionValet creates a lifestyle of convenience by simplifying the shopping experience with a fresh new look and a dedicated customer service team who can assist with online shopping dilemmas, whether it's offering styling tips or answering fashion queries.
History of FashionValet
This fashion powerhouse was established in 2010 by Vivy Sofinas Yusof and her husband, Dato' Fadzarudin Shah Anuar. Vivy is the Chief Creative Officer at FashionValet and the force behind this fashion store. A fashionista and blogger, Vivy started this journey with an aim to bring fashion and fun to every customer with a single click. Now a multi-million dollar company carrying over 500 fashion brands, FashionValet has offices and warehouses in Malaysia, Jakarta and Singapore, and ships fashion merchandise to international customers across the globe.
Products sold on FashionValet
A stylish online store with multiple categories and brands, FashionValet is a shopping paradise. The header section neatly outlines the broad categories for women to shop from. In addition, they also have a dedicated section for the latest and most trendy items that are updated daily under ‘What’s New’.
For those whole love shopping for fashion at a bargain, a FashionValet discount code or promo code can always be found under the Sale category along with many new features like their loyalty point system, FV Rewards and Gift Vouchers.
|Hair & Nails||Wedges||Bucket|
|Flatforms||Purses & Cardholders|
|Apparel||Apparel||#IPUNNAK (For Men)||#IPUNNAK (For Men)|
|Exclusive||Swimwear & Beachwear||What's New||Socks|
|Tops||Intimates||Shirts||Bags, Wallet & Belts|
|Skirts||Maternity & Nursing||Shorts & Trousers||Jewellery|
|Pants||Jumpsuits||Ties & Handkerchiefs|
|Plus Size||Stationery & Books|
|Plus Size||Electronics & Gadgets|
Apart from popular fashion clothing, customers can also find a wide selection of stylish products from earrings to sunglasses and a lot more for a truly fashionable wardrobe. With a huge collection of different styles and upcoming designers across its stores, FashionValet has become the go-to online store for everyone. Further, for those looking to stay in trend yet save their hard-earned money, a FashionValet coupon or voucher is the perfect fit.
How to order on FashionValet
Step 1: To begin stocking up on the latest fashion trends, first you will need to register with the store as a member by signing up. Existing customers can log in with their registered details.
Step 2: Search for something specific by using the search bar or if you’re looking for a particular type of item you can browse by category located along the top of the page. You can filter your search by size and colour or sort your results according to the options given at the top.
Step 3: Once you have found the item you want, select your size (if applicable) and click on the ‘Add To Cart’ button. You will be able to see the confirmation for the same as a note at the top.
Step 4: You can either click on the ‘Continue shopping’ button or review the items in your cart by clicking on ‘View cart & checkout’. Review your cart and if you’re happy with the items in your shopping bag, click ‘Proceed to Checkout’ to complete your order. If you have a FashionValet discount code you’d like to use, key it in the box provided before checking out.
Step 5: During the checkout process you will need to enter or confirm your billing information, shipping information and method, payment information and order review. Once everything has been processed and the order is finalised, you will receive a confirmation e-mail for the same.
Payment options on FashionValet Malaysia
To facilitate easier shopping, FashionValet allows customers to pay through a variety of ways, including:
● Visa & Mastercard: If you check out in a currency other than your credit card’s currency, you may be subject to a currency-conversion fee from your card issuer.
● Direct Online Transfer (Internet Banking such as Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, Bank Islam Online, PBeBank, etc.)
● Public Bank cash deposit
● MOLPay Payment Gateway
● PayPal: If you pay through PayPal, they will provide automatic currency conversion based on the current rate for MYR. Kindly note PayPal's currency conversion fee is added to the exchange rate, set by an external financial institution.
● Cash on Delivery
Coupon codes, deals and discounts on FashionValet Malaysia
Being trendy or stylish no longer requires you to empty your bank account as FashionValet offers several discount codes and coupons to customers through the year.
Click on the Sale tab in the header section of the website and get access to the best deals and coupons to save your money. Along with a FashionValet promo code, you can also find offers on specific brands, clothing, shoes, accessories and a lot more. Whether you are looking to purchase something for yourself or surprise a loved one with a unique gift, be sure to return to this section often to stay updated on the latest deals and offers.
FashionValet discount codes and cashback with ShopBack
Along with an extensive product range, customers in Malaysia can also enjoy amazing offers such as free shipping and additional cashback when they shop via ShopBack. Some of the best deals for FashionValet on ShopBack have been detailed below.
|Offer||Deal||Terms and Conditions|
|Discount offers||Up to 4% Cashback||Shop Asia's biggest designer brands online|
How to Shop on FashionValet using ShopBack
ShopBack offers up to 4% cashback on various items if you shop from FashionValet Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the FashionValet store at the bottom of the homepage. You can also use the search box to find the link to the merchant store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: If you are interested in finding the latest FashionValet discount code, check out the Promo codes, coupon codes, vouchers and discount codes section.
Step 4: You will be redirected to the FashionValet website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Shipping and delivery on FashionValet Malaysia
FashionValet offers shipping to Malaysia and 20 different countries around the world. The shipping is free of cost anywhere in Malaysia, Singapore, Brunei, Indonesia, UAE, Saudi Arabia, Qatar and Kuwait. Customers in other countries may be required to pay a shipping charge.
The delivery timelines are quite quick for most orders however, additional time may be required during peak season such as Chinese New Year’s and Diwali which are rife with the best FashionValet coupon and FashionValet promo code.
Cancellation policy on FashionValet
Customers can cancel their orders on FashionValet if required. To do so, you will need to call on their hotline as soon as possible so that they won’t process your order. If it’s too late to cancel your order, you will be asked to return the items and you will be reimbursed in the form of store credit. The same procedure can be followed to cancel a single item in an order.
In case the order was cancelled automatically
In most cases, orders are automatically cancelled if they do not receive payments via MOLPay/PayPal, or if no payment is made within 24 hours for direct bank-in. However, if the amount has been deducted from your bank account, kindly email them at firstname.lastname@example.org and they will sort it out right away.
Returns and refunds on FashionValet Malaysia
Returns are accepted if returned within 30 days of receipt (for local and international orders) in exchange for FV Store Credit only. Only clothes that are unworn unaltered, unwashed and in saleable condition with returns label still attached can be returned. Beauty products, stationery, intimates, swimwear, accessories, including headbands and headscarves are non-returnable.
For returns and exchanges, customers are advised to notify the store first at email@example.com by quoting the order number and product details. Shipping costs are borne by the customer and they are liable until the item reaches the FashionValet office.
To be eligible for a return, the item must be unused and in the same condition that the customer received it. It must also be in the original packaging. Items that are damaged, marked or altered will not be accepted. Any items returned under these conditions and/or fall under non-returnable categories will be sent back to the customer. Be sure to repack your items in the original packaging and ensure it is secured.
For returns in Malaysia
Returns can be dropped off at the nearest Poslaju counters, NinjaVan and PostCo centers. Kindly keep a record of your return tracking number.
Please fill in your return form, and Poslaju return slip. Insert your return form in your parcel along with your items and ensure it is packed securely in the original flyer you have received. Drop it off at the nearest Poslaju outlet and keep a record of your return tracking number.
Please fill in your return form and locate the nearest NinjaVan center here. Kindly pack your items and ensure it is packed securely in the original flyer you have received. Please paste your return form on your parcel and drop it off at the counter. Kindly keep a record of your return tracking number.
Submit your return online and click “Return Here”. Kindly select FashionValet as the retailer and fill in your details. Please ensure under “Order Reference” should start with FV100xxxxxx (FV100234567). If you are returning more than one item, please select “others” and write down your items that are being returned.
Locate the nearest PostCo location near you by entering your address or postcode. Fill in your remaining details and click “Download Return Form”. Be sure to print out the generated return form and paste it on your parcel. Ensure your parcel is sealed securely.
Your parcel will be rejected at the PostCo counter if:
1. No return form is on your parcel
2. Parcel is not packed securely
Stay stylish with FV Edits
Sign up for the FashionValet newsletter and stay updated about the latest trends in fashion. You will receive expert tips on beauty, lifestyle and accessories right in your inbox. In addition, you can stay updated about the latest trends dominating the fashion world as well as know about the hot and upcoming celebrities and trendsetters.
Connect with FashionValet Malaysia
For any fashion queries or dilemmas, customers can connect with the FashionValet customer care team in the following ways.
Customer Service (Malaysia): 1 300 88 6060
International: +603 6151 6060
By Email at firstname.lastname@example.org
The team is available for 9 am to 6 pm, Monday to Friday, except for Public Holidays. In addition, you can also follow the brand on social media to know about the latest offers and tips.