Food delivery from over 600 restaurants
- Cashback is only paid on legitimate transactions
- Usage of promotional or coupon codes not posted and approved by ShopBack may affect your eligibility for Cashback
- Users are required to click through ShopBack's Activate Cashback button and complete purchase wholly within the same redirected tab/window to qualify for Cashback
Hunger pangs hitting hard? No time to cook? Or too busy at work to head to a restaurant? Whatever the reason, Foodpanda solves your dilemma by delivering your favourite food from your favourite place quickly with zero hassle. Available through web and mobile app, Foodpanda makes ordering food easy and fast. You can take your pick from their extensive range of restaurants, cuisines, and dishes that satisfy your stomach, heart, mind, and wallet.
Background History of Foodpanda
Foodpanda is an international online food delivery service that was founded by Ralf Wenzel, Benjamin Bauer and Felix Plog in Berlin, Germany. Since its origin in 2012, it has grown its global footprint from 16 countries to 24 countries at present. In 2013, Foodpanda was operating in 20+ countries spanning Asia, Africa, Eastern Europe, and Latin America. The company has a strong international network that ensures their aim of quick and hassle-free food delivery is maintained across the globe. Today, Foodpanda is the top online food delivery organization with a robust team of 2,000 employees and partners 30,000 restaurants across 500+ cities.
The investment history of the company shows that it has been steadily scaling. Foodpanda has raised in total $318 million in venture capital. Foodpanda’s initial funding from Phenomen Ventures, Investment AB Kinnevik, and Rocket Internet in April 2013 saw it raised $20 million. Five months later, iMENA Holdings invested $8 Million in it. A further $20 million was invested by Phenomen Ventures, along with other investors in February 2014. Foodpanda received $60 million in August 2014 from a group of investors. In 2015, Foodpanda managed to raise $110 million from Rocket Internet and $100 million from various investors, which includes Goldman Sachs.
Highlights of Foodpanda’s journey include acquisition by Delivery Hero in December 2016, and in 2017, acquisition by Ola in India to expand their large-scale delivery operations.
How to order from Foodpanda’s Digital Platforms?
Foodpanda makes the process simple by allowing customers to search for the nearest restaurants based on their postal codes. Once you have decided your order, you can easily enter your address and proceed to checkout on the Foodpanda platforms. Foodpanda transmits the order placed to the selected restaurant who then deliver it to you. Additionally, you will receive an order confirmation SMS along with the estimated delivery time from Foodpanda.
How to Order from Foodpanda’s Website?
Craving for some sinful dessert or a delicious snack to savour? Foodpanda’s website is an easy way to get the food you want quickly. Foodpanda’s Malaysia site caters to Kuala Lumpur, Petaling Jaya, Melaka, Ipoh, and many more Malaysian cities! Enter your postcode to check if we deliver at your area (there’s a high chance we are, because we love to reach out to everyone). We’ve got an easy 4 step process for you to place your order. Here’s how:
Enter your address to find restaurants that deliver to your area
Browse menus from your area’s restaurants and select the food you like
3. Secure Payment
Choose to pay securely through fast & secure online or on delivery
Food is delivered to your door in record time. Enjoy your meal!
Order Food on the Go
Order your food from the Foodpanda mobile app at any time. Our app is easily available for download to your smartphone so that you can access over 700 restaurants in Malaysia. Enter your address, browse menus and order your favorite meals right from your iOS, Android or Windows phone.
Advantages of ordering from the Foodpanda Mobile App:
1. The app is completely free!
2. Quick access to popular and favourite restaurants
3. Steaming hot food delivered to your doorstep
4. Get meals personalized
5. Order your favourite meals by a simple click on your order history
6. Save your address on the app for quick and easy checkout
7. Enjoy offers with exclusive Foodpanda coupons, discount codes, offers and promo.
8. Read and post honest reviews on restaurants or meals!
Add value to your meal with Foodpanda’s Attractive Deals and Discounts
Foodpanda brings you the finest restaurants and the most delectable food right to your doorstep! Be it breakfast, lunch or dinner, your choicest dishes will be served in no time. The advantage is all yours with attractive Foodpanda Malaysia vouchers, deals and discounts that suit every budget.
Make the most of our Daily discounts, free delivery, offers and many more deals. We always have several exciting vouchers up for grabs. Make sure you avail Foodpanda offers to relish the best cuisines from amazing restaurants, without your budget taking a hit.
Use the coupon codes and discount codes from the Foodpanda website and mobile app to dig into Restaurant Specials like freshly prepared sushi from popular Japanese restaurants in Malaysia like Sushi King, Sushi Q, and Sakae Sushi. Taste appetizing delicacies like Nasi Goreng, Nasi Lemak, and Mee Goreng from hot restaurants like Old Town, Madam Kwan, PappaRich and several more!
Look out for trending promo codes, voucher codes, discounts and deals on TGIFridays, DOME, Chili's, Wendy's, 7-eleven, Nando's and more!
Special Service for Special Occasions
Got a party coming up, want to surprise your loved one, or have a special occasion to celebrate? Foodpanda has got you covered with our pre-order option. This lets you place an order well in advance so that you don’t have to worry about ordering food at the last minute. We’ll deliver your order as per your instructions on the D-Day! You can also select party meals from various restaurants right from Foodpanda. Go ahead, celebrate and leave the rest to us.
Corporate Food Delivery
Foodpanda Malaysia recognizes the need to cater to corporates. From meetings with staff, and client, to conferences, seminars, or presentations, to employee lunch - we’ve got unique plans to meet all your corporate meal needs. Choose from our range of international dishes and meals that best suit your requirements.
Payment Options on Foodpanda
Foodpanda aims for utmost convenience, which is why all restaurants partnering with Foodpanda accept cash on delivery. Besides this, the Foodpanda website has other online payment methods available too. You can check the ‘Info’ tab on the restaurant’s page to see which payment methods are accepted there.
The Payment Options available with Foodpanda are:
Cash on Delivery
For those who feel secure in paying only once the goods are delivered, or who simply love the ease of this method, ‘Cash on Delivery’ is a convenient payment option to select on the checkout page. You can easily pay the cash when you receive your order.
If payment by cards is your preferred choice of payment, then Foodpanda has the Credit/Debit card option. All you have to do is, select the ‘Credit Card’ or ‘Debit Card’ payment option on the checkout page. After you place your order, you will be redirected to a secure page of our payment partner to continue the payment process. Once your payment is confirmed, the order will be processed to the restaurant. Please make sure that you do not refresh the page or hit the back button during the payment transaction duration. Wait until you see that a successful payment is confirmed.
We understand that several customers love the ease of transacting via PayPal which is why we have ensured that this option is available. Simply opt for ‘PayPal’ on the checkout page. Once you place your order, you will be redirected to a secure PayPal payment page for the transaction. Once your payment is confirmed, your order will be sent to the restaurant.
How to Redeem Foodpanda Voucher Code?
You can redeem your Foodpanda voucher code after selecting a restaurant and adding items to your cart.
In the order overview page, you will see a field to enter your voucher code. Enter your Foodpanda voucher code in the field.
If it is a valid voucher, the discount on your order will be applied instantly.
You can use only one voucher per order.
In case your Foodpanda voucher does not work, please try with a different browser.
Do remember that only valid Foodpanda voucher codes will work, so check for the validity of the voucher.
Get up to %cashback% through ShopBack
Food that is exquisitely delicious and affordable is nothing short of magic. Foodpanda casts a spell to drive your hunger away with exclusive coupon, and codes from ShopBack. You can also nab a good deal or discount on your Foodpanda order through ShopBack!
Foodpanda along with ShopBack aims to offer you the best food that are right down budget-friendly. ShopBack Malaysia keeps updating Foodpanda vouchers on the site, so always remember to check out our latest offers and codes before ordering your food. Receive up to %cashback% for your order over and above Foodpanda delivery promotions by ordering through ShopBack. Get the best deals for your meals by checking out the Foodpanda promotions available on ShopBack Malaysia.
How to Order from Foodpanda via ShopBack
ShopBack offers up to 9% cashback on ordering from Foodpanda. It also has various deals, discounts, and vouchers that you can use when you order from Foodpanda. Below are the steps to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and enter Foodpanda in the search box on the home page.
Step 2: Click on “Activate Cashback” button at the top left corner of the page.
Step 3: Check out the Vouchers, Discount Codes & Coupons section in the right hand column for attractive deals and coupons.
Step 4: You will be redirected to the Foodpanda website to browse and select your meals and dishes.
Step 5: Once you place your order, you will be eligible to earn cashback from ShopBack. The cashback rates may differ based on whether you are a new or an existing customer.
Do note that the cashback offer is not applicable on purchases made through the Foodpanda mobile app.
Foodpanda’s Delivery, Cancellation, and Refund
Foodpanda prides itself on its supportive customer service, and its perfect record for timely food deliveries. Any issues regarding delivery, cancellations, or refunds are solved easily and speedily to ensure that you get not just the best food, but also the best service.
Foodpanda aims at delivering food in the quickest time possible to the customer. On placing the order, customers receive an SMS stating the estimated delivery time of their order.
Please contact the restaurant first if you do not receive your order within the estimated delivery time. We love to help you get your food at the earliest, so you may contact us by telephone or email and we will try to ensure that you receive your order without any delay.
Your food order will be delivered to the address as entered by you at the time of ordering. Please ensure that you enter the address that you will be receiving the order at.
No responsibility is taken for late delivery by Foodpanda as the order will be delivered by the restaurant with whom the order has been placed.
The delivery charge will neither be voided nor refunded by Foodpanda in case of a late delivery by the restaurant.
If for any reason you cancel your order, you can contact our Customer Service Representatives via our Live Chat to resolve any queries.
Inform the restaurant immediately if you decide to cancel your order. No cancellation fee will be applied if the restaurant accepts your cancellation. However, the restaurant may refuse to cancel your order due to completed preparation of Food Delivery or dispatch of delivery. In this case, we will not be able to refund your order.
If you cancel your order in time and if the restaurant accepts your cancellation, we will refund or re-credit your debit or credit card, respectively, with the full amount within 14 days. The amount includes the initial delivery charge (where applicable) which you paid for at the time of order
In case the restaurant delivers a wrong order, you can reject the delivery. You will be fully refunded for the missing order. If you do not receive your whole order, you can ask the restaurant’s staff to rectify the order. You can refuse a partial order before delivery and request for refund.
Foodpanda Malaysia is a GST registered company, hence GST is charged on the Admin Fee and Delivery Fee. All the food bought on Foodpanda is charged with GST.
Foodpanda is always at your Service
For any query, you can contact the Foodpanda customer service through the Live Chat service online. You can find the Live Chat service at the bottom right hand side on the Foodpanda Malaysia website.