Forever 21 is a retail brand that has become synonymous with trendy and fashion-forward clothing for girls and young women. Just as the name implies, the clothes are designed to make any women feel young while looking extremely stylish.
The brand has a huge number of retail stores across the globe with shopping malls as their main attraction. Along with chic and trendy clothing, Forever 21 offers women a fashionable wardrobe at discounted rates adding to the attraction. As the company maintains a large portion of its production in the United States, it can churn out latest styles and trends at a much faster rate than its peers.
With a target market that is always on the lookout to purchase the latest trends along with exciting Forever 21 sale offers, this brand has become the leading fashion store for young girls across the globe.
History of Forever 21
Forever 21, Inc. was established in 1984 by founders Do Won (Don) Chang and his wife Jin Sook Chang. An immigrant himself, Don Chang came to the States in 1981 from Korea. Working multiple jobs to earn money, Chang realised that most of the rich people he noticed came from the retail industry. He began to save his money and decided to open his first store, then titled Fashion 21. The goal was simple – bring latest fashions to all girls at discounted rates! With widespread attention greeting the brand, Chang renamed the chain to Forever 21 in March 1987.
While competitor brands maintained production outside the United States to allow for reduced costs, Chang remained working with local manufacturers in order to bring forth the latest styles within weeks of their domination in the fashion world. Since then, the merchandise along with the ever-popular Forever 21 deals have ensured this brand has constant consumer traffic in all its retail stores as well as online.
Products sold on Forever 21
A fashionistas delight, this brand offers young women all over the world to always stay in style without burning a hole in their pocket. With international shipping becoming the new norm, customers in Malaysia can enjoy trendy outfits at the same time as their peers in the United States. Forever 21 offers fashionable clothing for young girls, women, plus-size women as well as men that can easily be accessed online.
Customers can also access the new arrivals and best sellers from the main page directly to get access to the best and most popular styles in an instant.
Here we bring you a preview of the products available on Forever 21.
|New Arrivals||Want List||Want List||Want List|
|Want List||New Arrivals||New Arrivals||New Arrivals|
|Jackets||Jackets||Jackets||Jackets + Coats|
The website also has a dedicated Sale section across categories with Forever 21 voucher codes and coupons. In addition, promotional offers such as the Forever 21 Malaysia sale or an exclusive Forever 21 coupon code are an incredible opportunity for customers in Malaysia to get latest styles at low costs. To ensure that you don’t miss out on these offers be sure to check this section regularly.
How to order on Forever 21
Step 1: To begin stocking up on the latest fashion trends and enjoy seamless shopping, it is better to first register with the store as a member by signing up. Existing customers can log in with their registered details.
Step 2: Search for something specific by using the search bar or if you’re looking for a particular type of item you can browse by category located along the top of the page. You can filter your search by size and colour or sort your results according to the options given at the top.
Step 3: Once you have found the item you want, select your size (if applicable) and click on the ‘Add To Cart’ button.
Step 4: You can either click on the ‘Continue shopping’ button or review the items in your cart by clicking on ‘Checkout’. If you have a Forever 21 discount code you’d like to use, key it in the box provided before checking out.
Step 5: During the checkout process you will need to enter or confirm your billing information, shipping information and method, payment information and order review. Once everything has been processed and the order is finalised, you will receive a confirmation e-mail for the same.
Payment options on Forever 21
To facilitate easier shopping, Forever 21 allows customers to pay through a variety of ways, including:
● JCB credit cards
Forever 21 coupon codes, deals and discounts
Being trendy or stylish no longer requires you to empty your bank account with Forever 21 deals and exclusive Forever 21 Malaysia promotion offers through the year.
Click on the Forever 21 Sale tab in the header section of the website and get access to the best deals and coupons to save your money. Along with a Forever 21 promo code, you can also find offers on specific brands, clothing, shoes, accessories and a lot more. Whether you are looking to purchase something for yourself or buy your loved one the perfect gift, be sure to return to this section often to stay updated on the latest trends at a Forever 21 discount.
Forever 21 Malaysia promotion codes and cashback with ShopBack
Along with an extensive product range, customers in Malaysia can also enjoy amazing offers such as Forever 21 discount codes and Forever 21 cashback when they shop via ShopBack. Some of the best deals for Forever 21 on ShopBack have been detailed below.
|Offer||Deals||Terms and Conditions|
|Clearance Sale||Up to 3% Cashback||Up to 50% off clearance sale! Shipping fees to Malaysia vary according to order amount, from US$38.|
|Free Shipping||Up to 3% Cashback|
How to Shop on Forever 21 using ShopBack
ShopBack offers up to 3% cashback on various items if you shop from Forever 21 in Malaysia. Here are the steps you need to follow to earn Forever 21 cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Forever 21 store at the bottom of the homepage. You can also use the search box to find the link to the merchant store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: If you are interested in finding the latest Forever 21 discount code, check out the Promo codes, coupon codes, vouchers and discount codes section.
Step 4: You will be redirected to the Forever 21 website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Forever 21 promotion offers can be found through the year but are higher during the festive season. Along with the Forever 21 Malaysia sale, the latest code for a Forever 21 voucher or Forever 21 coupon can also add to great savings.
Order status and cancellation on Forever 21
You may view the status of your order by logging into your Forever 21 account and clicking on Past Orders. You can also click on Track Order at the footer of the page. Make sure to have order number and email address available.
Confirmations of the orders placed are sent via email within 30 minutes at each step, when
· Your order has been received or
· Your shipment has been processed, based on the valid email address provided.
If you did not receive any confirmation emails, be sure to check your email spam filter. To avoid any duplicate orders, please go to ‘My Account’ to verify your order has been placed before resubmitting your order.
You can cancel your whole order if the processing is not started yet. Forever 21 will be unable to cancel or make changes to your order once the order processing is started. In some instances, the order may be cancelled automatically. This can happen if Forever 21 was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically cancelled.
If your order has been cancelled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.
Forever 21 shipping and delivery to Malaysia
All orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date however orders placed on the weekend and select holidays are processed on the next business day. Orders with out of stock items may take an additional 5 business days to process and ship. In addition, during festive seasons with several people taking advantage of a Forever 21 coupon code or Forever 21 promotion, shipping may take a little longer.
Shipping rates for customers in Malaysia are added as follows:
|Order Amount||Shipping Rates (Malaysia)|
|$0 - $49.99||$17.00|
|$50.00 - $99.99||$17.00|
|$100.00 - $199.99||$17.00|
|$200.00 - $299.99||$20.00|
|$300.00 - $399.99||$20.00|
Shipping transit time
International shipping usually arrives within 3 - 20 business days from the shipped date, excluding holidays. Please note that delivery is not available for Post Office boxes. Orders have a maximum merchandise sub-total purchase amount limit of $400, or a maximum purchase item limit of 20 items per order, whichever comes first.
Returns and refunds on Forever 21
Online purchases made through the Forever 21 global store (www.forever21.com/gl/shop) are valid for credit or refund within 40 days of the ship date. All offline store purchases may only be returned to stores within the original country of purchase.
Your return form and invoice provide a shipped date that specifies the last day you have to return your merchandise by mail. Items must be returned unwashed, unworn, undamaged, and with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the return form and customs documents (if applicable).
As per company policy, sale merchandise, cosmetics, underwear, select lingerie and swimwear, earrings and body piercings are all final sale items and cannot be returned unless required by law.
All returns should be requested and arranged by the Return Request page of Forever21 Global Online Store. To return your order follow the steps given below.
Step 1: Click Return Request from My Order page.
Step 2: Verify return items, quantities and reason to request return.
Step 3: Print out the return label form, commercial invoice and complete the form.
Step 4: Securely pack your merchandise and return form in a box or envelope of your choice (you may also use the original package if possible).
Step 5: Place the pre-printed return label on the outside of your package. Please note that the return label is pre-paid. Therefore, you do not need to pay the return cost in advance. Return shipping cost will be deducted from your refund amount; unless you received damaged, defective, or wrong items.
Step 6: Malaysian customers have to contact FedEx and drop the return package in nearby FedEx offices or call FedEx to pick up your return package once you put the FedEx return label on the package.
Damaged, Defective, or Wrong Items
Should you receive damaged, defective, or the wrong items, please return the merchandise as indicated above within 40 days from the ship date. In this case Forever 21 will not deduct the return shipping cost from your refund amount.
To ensure proper processing, please select the appropriate Return Reason Code listed on your return form. In addition, please specify the damage, defect, or wrong items on the return form. Upon receipt of your return, the Online Returns Department will inspect your merchandise. If you would like a replacement of the items, please write Exchange on the return form in the notes section. Forever 21 will send out a replacement of the original items purchased, at no cost, as long as the merchandise is available. If the merchandise is not available, you will receive a refund to the original form of payment used to make your online purchase. Returns must be unworn, unaltered, and unwashed with all tags attached.
Please allow 3-4 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.
Contact Forever 21 customer care
For additional assistance or queries, you can also reach out to the customer care team by clicking on the ‘Contact Us’ tab at the footer of the page.
Customers in Malaysia can also call their toll free number at 1800-808-216. In addition, for latest styles, trends and Forever 21 promo code offers, be sure to follow the brand on social media.