GAP Malaysia - Take on the World
Gap is a clothing retailer that has taken iconic American style from the streets of San Francisco around the world. Popular for its take on the causal and comfortable American style, this brand is well-known for its range of clothing and accessories around the world. Along with clothing for men and women, the brands popular collections also include Gap kids, baby Gap, and GapBody among others. The company retails its products online as well as in Gap outlet stores.
History of Gap
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands — Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are now available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Products available on Gap online
This site is the go-to for anyone looking to style themselves in typical American casual fashion. In international countries as well, collections such as the baby Gap Malaysia selection is quite popular. An extensive product range coupled with a Gap Malaysia sale or Gap deals offer customers a Gap promo code or other benefits for added savings. The product categories available on the site include:
|Jeans||Getaway Shop||Bras||Capris & Leggings|
|Pants||The Work Shop||Undies||Shorts|
|Dresses & Jumpsuits||The Logo Shop||Sleep||Tops|
|Skirts||Softspun||Lounge||Sweatshirts & Jackets|
|Shirts||Shoes||Swim||Dresses & Skorts|
|T-Shirts & Tops||Socks||Mix & Match||Accessories|
|Sweatshirts||All the Extras||Love By GapBody||New Arrivals|
|Outerwear & Blazers||GAPBODY||Bed To Beach||Prints & Patterns|
|Swim||New Arrivals||Breathe||The Breathe Shop|
|New Arrivals||Mix & Match||Live In Logo||Men|
|The Wearlight Shop||Undies||Americana||Girls|
|Shorts||The Occasion Shop|
|Dresses & Skirts||The Work Shop|
|T-Shirts & Tops||Shop By Stage|
|Shirts||Shop By Panel|
|Swim||Socks & Tights|
|Sweaters & Sweatshirts||All The Extras|
|GapFit Maternity||Pure Body|
|New! BabyGap OutfitBox||Bras, Undies & More|
|Men's Clothes||Men's Clothes||Girl's Clothes||Girl's Clothes|
|Jeans||The Wearlight Shop||Jeans||New Arrivals|
|Pants||Star Wars||Leggings & Pants||Star Wars|
|Shorts||GapFit Hybrid||Shorts & Skirts||Fun In The Sun|
|Swim||GapFit | OVADIA+||Dresses & Rompers||Getaway Shop|
|Outerwear & Blazers||The Logo Shop||Tops & T-Shirts||The Logo Shop|
|T-Shirts & Polos||Getaway Shop||Sweaters & Sweatshirts||GAP SALE|
|Graphic T-Shirts||Work Shop||Outerwear||Sale|
|Shirts||Shoes||Uniform||Shop By Size|
|Sweaters||Socks||GapFit & Active||Slim Styles|
|Sweatshirts & Hoodies||All The Extras||Swim||Plus Styles|
|Sleep & Lounge||Shoes|
|New Arrivals||Socks & Underwear|
|Boys's Clothes||Toddler Girl (12M - 5Y)||TODDLER BOY (12M–5Y)|
|Jeans||Playtime Favourites||Playtime Favourites|
|Shorts||Leggings & Pants||Pants|
|T-Shirts & Graphics||Skirts & Shorts||Shorts|
|Shirts & Polos||Dresses & Rompers||T-Shirts & Graphics|
|Sweatshirts & Sweatpants||T-Shirts & Tops||Shirts & Polos|
|Outerwear & Sweaters||Sweatshirts & Sweaters||Sweatshirts & Sweaters|
|GapFit & Active||Swim||Swim|
|Sleepwear||Accessories & More||Accessories & More|
|Shoes||Underwear & Socks||Underwear & Socks|
|Socks & Underwear|
|Baby Girl (0–24M)||Baby Boy (0–24M)||Newborn (0–24M)|
|Bodysuits & Tops||Bodysuits & Tops||Cuddle & Play|
|Layers & Outerwear||Layers & Outerwear||Organics|
|Dresses & Rompers||Jeans & Pants||Gifts We Love|
|Jeans & Pants||Shorts||Bodysuits|
|Swim||Shoes||Pants & Leggings|
|Shoes||Accessories & More||Accessories|
|Accessories & More||Sleepwear||Star Wars|
|Sleepwear||Multi-Packs & Sets||BabyGap BedtimeBox|
How to order on Gap
To shop on Gap, simply follow the steps given below.
Step 1: On the homepage, browse the category and then select the subcategory to locate your product. You can also use the search bar to find a specific product.
Step 2: Click on the product you like best for important information and product details. If you would like to buy the product, choose your colour and size (if applicable) and click on ‘Add to Bag.’ You will be able to see a confirmation for the same as a pop-up on your screen.
Step 3: If you want to add more products to your cart, you can continue shopping. To buy the products click on the cart icon at the top-right corner of your page and click on the ‘Checkout’ button. At this stage you will be requested to enter your account details, or you can even continue as a guest.
Step 4: In case you have a Gap coupon code or Gap promo code 2018, don’t forget to enter it in the box provided to claim your Gap discount. Enter your payment details and once confirmed, you will receive an order confirmation immediately in the same window. The confirmation includes an order number which you should make a note of.
Within 24 hours, you will receive an order confirmation email, which shows the same order number and provides a link to your order status page on the website. You can check the status of your order anytime by clicking the "Orders and returns" link in the top right corner of the website. When your purchase has been shipped from the warehouse, you receive a second email with tracking details.
Payment options on Gap
Your account is billed by Borderfree when your package is shipped to its final international destination. The charge appears as "BF*Gap Inc." The payment methods accepted for all international purchases include:
· American Express
Save more with Gap promotions and the Gap sale 2018
Gap offers several discounts and saving opportunities to customers globally through deals such as the Gap Malaysia promotion and Gap sale. Promotions are special offers that are made to new and current customers. They may provide a discount on merchandise or free shipping on an order and usually have an expiration date. Before using any promotion, be sure to check its terms and conditions for specific guidelines and restrictions. Most of the promotions cannot be combined with other offers or discounts.
There are two kinds of promotions:
Coded promotions, which require you to enter a code as you check out. There are two types of codes:
Unique codes: Used for promotions offered to current customers via email, the postal service, or in person. The codes are composed of a combination of 12 letters and numbers (for example, "PWFXYPFGC2DD"). Unique codes are usually found under or near a barcode, or in a designated area of the message or coupon.
Generic codes: Used for promotions available to new and returning customers, via email, in stores, on the websites, or on Facebook or Twitter. Generic codes can be any number of letters or numbers, but often represent the promotion itself (for example, "FREESHIP" or "TAKE30OFF").
Category promotions, which don't require the use of a Gap discount code. These promotions are offered to anyone who shops on the websites for a specific item or category of items (for example, "adult jeans" or "Kids and Baby") or during a specific period (for example, "Labor Day"). The discounted price appears with the item description.
Gap cashback and deals on ShopBack Malaysia
Customers shopping from Gap in Malaysia can enjoy several additional discounts and benefits when they buy via ShopBack. Some of the Gap voucher code offers have been listed below:
|Offer||ShopBack Deal||Terms and Conditions|
|Shipping||Up to 3% cashback||Free shipping within US on orders over US$50 Gap T&Cs apply 3%|
Note that the cashback deals excludes taxes, fees & service charges as well as store credits and voucher code. Also Gap US does not provide direct shipping to Malaysia. Freight forwarder services may be required.
How to shop on Gap using ShopBack
ShopBack offers up to 3% cashback on various items if you shop from Gap in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Gap store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest Gap voucher in the Gap coupons, promos, voucher codes and discount codes section.
Step 4: You will be redirected to the Gap website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
International shipping policies
Your international purchase is managed and made secure by Gap’s partner vendor Borderfree, a technology company that helps U.S. retailers carry out transactions with consumers in more than 90 countries. After you've completed your purchase on our website, Gap will ship your item or items to the Borderfree shipping hub in the United States. Borderfree then ships your order to its international destination. Note that the maximum order value for international shipment is USD $25,000 (does not include duties and taxes).
Your order total is guaranteed at the exchange rate set when your order is placed. International taxes, tariffs, and value-added tax (VAT) are calculated into your final order total during checkout and can be viewed under the heading, "Duties & Taxes."
Duty, customs tariffs, taxes, and VAT: These amounts are set by the destination country, and are determined and guaranteed by Borderfree during checkout. The amounts are determined based on:
· The merchandise's country of origin or manufacture
· The merchandise classification
Note that certain items in the online catalogue may be unavailable for international shipping. These include furs and exotic leathers, as well as some beauty items that may be categorized as hazardous materials due to their alcohol content. In addition, some items may be unavailable for shipping due to the individual policies of specific destination countries. Items that can't be shipped internationally are marked on the product description.
If these items are in your shopping bag when you place an international order, a notification appears asking you to remove them. You may want to use the "Save for Later" feature. For more information, see "Using your shopping bag."
To track your order
Make sure you have these two pieces of information handy:
● Your order number (find it in the order or shipping confirmation email you received)
● The email address you used during the checkout process.
Open the email that confirmed your order has shipped, and click the "Track Package" link.
Change or cancel your order
Contact Gap within 30 minutes of your order, and they will do everything they can to accommodate your request. Note that Gap’s automated processes fill orders extremely quickly, so the time window for changes or cancellations is very short. Note that if you cancel an item purchased with a promotion or special deal, you may not be eligible to receive that promotion or discount again.
Returns and exchanges for international orders
You can return an item received in an international order, but exchanges are not possible at this time. Instead, you can return the unwanted item and order a new replacement separately. Refunds include duties, taxes, and tariffs. Unfortunately, Gap cannot refund your original international shipping charges.
To return an item shipped internationally
Returned items must be sent to Borderfree with a Return Merchandise Authorization form.
Contact Gap to request a Return Merchandise Authorization form as returns sent without this authorization form may not be accepted. You will receive an email with the authorization attached for your signature, as well as instructions on packing and sending the items you want to return. The email also shows the amount of your refund.
As soon as Gap receives your package, Borderfree refunds the cost of the returned merchandise to your original method of payment, such as your PayPal account or the credit card used for the order. You also receive an email to confirm that the return has been completed.
If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.
Connect with Gap customer care
For added assistance or any queries you can also connect with the Gap customer care via the following:
Call: 614-744-3907 (from outside U.S.)
Please dial 711 for relay service
You can also follow the brand on social media for latest updates
Similar services in Malaysia include: