To Ensure Hotels.com Cashback and promo code Eligibility.
Make sure the website is set to Malaysia (English) or Malaysia (Bahasa Melayu)
Make hotel-only bookings
Use promo codes from ShopBack. Codes not posted by ShopBack may qualify for Cashback
Bookings via Hotels.com mobile app or external partner pages
Use of Hotels.com rewards & credit card promo codes
Hotels.com credits (Free Nights)
Cancellations, gift card purchases and changes to bookings
Flights, car, and vacation packages
When will I get my Cashback?
- Hotels.com Upsizes is not eligible for Hotels.com Rewards earned (Do not login to your Hotels.com account) - Hotels.com cashback now available on Hotels.com App - Cashback not eligible for Hotels.com credits (Free Nights) - Excludes taxes, fees and charges
Terms & Condition
Cashback will reflect an RM0 amount initially, but will reflect the correct amount within 60 days after stay has been completed Orders made on external partner pages or using external partner voucher or discount codes (eg. banks, telcos, loyalty networks) are not valid for Cashback. Cashback is only paid on legitimate transactions Cashback not eligible for Hotels.com credits (Free Nights)