Kinokuniya Malaysia offers the largest range of books with over 300,000 titles in English, Japanese, Chinese and Malay language. The company is located at Kuala Lumpur City Centre (KLCC), an international shopping destination and a landmark of Kuala Lumpur.
The Kinokuniya bookstore is dedicated to being a haven for bibliophiles with a focus on bringing their customers the best books publishing has to offer. Their range is extensive, including adult and children’s literature, graphic novels, art and design books, social sciences, performing arts and lifestyle titles.
The Kinokuniya bookstore in Malaysia carries and promotes an extensive selection of Malay books along with Chinese books and magazines that are sourced from both Taiwan and mainland China. Another thing that makes this bookstore unique is their Japanese section which carries not only the latest Japanese best-sellers, but also an interesting selection of manga, art and craft titles, idol photo books, magazines, catalogues, e-Books and more.
History of Kinokuniya
The Kinokuniya Bookstore was founded in January 1927 by former president Moichi Tanabe. Kinokuniya began importing English books in April 1949, and the 1956 opening of its first sales office in Osaka marked the beginning of the company’s nationwide expansion into the academic institutional market.
In 1964, the Kinokuniya Bookstore headquarters was established in Shinjuku. In February 1969, the first overseas store opened in San Francisco. The goal was to provide Japanese living in the U.S. with books and magazines from home and introduce Japanese culture to the local community. Kinokuniya ventured into the Asia-Pacific market when it opened its first store in Singapore (Liang Court Store) in December 1983. Other store openings around Asia-Pacific area followed in Taiwan (1987), Malaysia (1990), Thailand (1992), Australia (1996), and Dubai (2008). Kinokuniya’s first online bookstore, Kinokuniya BookWeb, launched in September 1996. It was later expanded to eight countries worldwide and underwent a major re-design in 2012.
The Kinokuniya Webstore in Malaysia was launched in September 2014 to take care of all literary needs and more at anytime, anywhere! Customers can place their online orders for publications and non-book items (mostly designed and manufactured in Japan). Always re-inventing itself, Books Kinokuniya continuously strives to serve the local reading population better.
Products sold on Kinokuniya Malaysia
The Kinokuniya bookstore in Malaysia has an extensive collection of books in different languages and across a variety of genres. Here we bring you a preview of some of the products available on the Kinokuniya Malaysia online platform.
|English Books||English Books||Chinese Books||Chinese Books|
|Animals & Pets||Languages||Literature||Science|
|Business & Economics||Literature & Fiction||Comics||Lifestyle|
|Children||New Age||History||Language and Dictionary|
|Comics & Graphic Novels||Performing Arts||Sports||Children's Books|
|Computers & Internet||Philosophy & Psychology||Other||Parent-child education|
|Design & the Arts||Religion||Business Management||Art|
|Dictionaries & Reference||Science||Psychological Inspiration||Recipes and drinks|
|Family & Relationships||Social Science||Tourism||Numerology|
|Food & Drink||Self-Enrichment||Religion||Family|
|Health & Well-Being||Sports||Philosophy and Psychology|
|History & Politics||Travel||Social Science|
|Hobbies & Collectibles||Computer|
|Malay Books||Malay Books||Study Guides||Study Guides|
|Youth||Literary / Adult Novel||IELTS||IGCSE|
|Business & Management||Philosophy||TOEFL||SSAT&ISEE|
|Children||Psychology||TOEIC||PSAT / NMSQT|
|Hobbies & Crafts||Travelog||AP||BMAT|
|Language||ib Diploma Programme|
|MOLESKINE||TOMICA||Trendy Bags & Accessories 1|
|Cable Bite||Tarmac Works||Trendy Bags & Accessories 2|
|Children's Activity Books in Japanese|
|Pop! Vinyl Figures|
Often, customers can also find several exciting Kinokuniya vouchers and other deals for added discounts during the Kinokuniya sale.
Step 1: You need to browse or search for the items you would like to buy. Keyword search box is located on every page or you can also utilise advanced search. When you find an item that interests you, click the title of the item to see detail page. Here you will find more information about the item, including an availability estimate of how long it will take before the item will be ready to leave our Fulfilment Centre.
Step 2: If you find the items you would like to buy, click the "Add to Cart" button on the item's detail page. You can keep searching or browsing until your cart contains all of the items you want to buy.
Step 3: Click "View Cart" from the Cart button to see all of the items you've added. You can remove the items you do not want or change the order quantity. When you're ready to place an order for everything in the Cart, click the "CHECK OUT" button.
Step 4: You will be asked to sign in to go to the next step if you haven't. You can create an account if you are new or continue to check out as a guest.
Step 5: Enter your shipping details and address details.
Step 6: Choose a shipping method. Please select Priority Shipment if you require Kinokuniya to send the available items first.
Step 7: Enter Payment Information. Click on "Add a credit card" if you want to use another credit card you have or update expiry date of your card.
Step 8: Click "Next" button to review your order. When you are ready, click the "Place Order" button to submit your order. Once you place your order successfully, you will see your order number. Be sure to carefully review your order before confirming as once your order is in process, cancellation will not be possible.
Collect your order personally via Ninja Collect
You can also select ‘Ninja Collect Point’ as ‘Shipping Address’ instead of keying in addresses in ‘CHECK OUT’ process. If you select a point from the select box, the address of a point you selected will be automatically set as a shipping address, and you only need to key in your local mobile number as a phone number. (The local mobile number is needed to receive SMS updates on your delivery from Ninja Van). Remember to avoid selecting ‘Use Shipping Address’ as a billing address when you select Ninja Collect Point as a shipping address.
You can place an order for items which haven't been released yet and you will not be charged till the order is dispatched to you. If you place an order that contains both pre-order and currently-available items, you may not receive the order until all the items are ready. Pre-order books may also come with a Kinokuniya Malaysia coupon for added discounts.
Payment options on Kinokuniya
To complete their purchase, customers can pay via the following methods.
· Credit Card: VISA and MasterCard.
· Debit Card
In case you find that your order does not go through immediately after you place an order, it may be because your credit card is declined. Please contact the bank that issued your card to find out the reason why it was declined.
Kinokuniya coupon codes, deals and discount offers
A Kinokuniya Malaysia voucher or coupon can be often found on the online store leading to added savings. However, these are generally limited time offers and must be redeemed within the time frame allotted. Note that each Kinokuniya coupon code may have a different requirement. Coupon Code field may not appear when it is invalid or has expired.
Important terms for Kinokuniya promotion offers and coupons
● Coupon codes are not redeemable for cash.
● Each coupon code has different requirements. Please read the Terms & Conditions of your coupon code. Your purchase must meet all requirements for coupon code to apply.
● If you return an item that was purchased with a Kinokuniya coupon code, you will be refunded only the amount you paid (that is, the price of the item, less the coupon code value).
● Books Kinokuniya Webstore coupon codes are for online use only and cannot be used in Books Kinokuniya retail store.
● A coupon code may not be combined with any other Kinokuniya voucher code or promotional discounts.
Get additional benefits with a Kinokuniya membership
Books Kinokuniya Malaysia offers customers the Kinokuniya Privilege Card (KPC). As a KPC member, you are entitled to our 10% off privilege all year long on full priced books at Kinokuniya outlets and online purchases. Be sure to quote your membership number when placing an order.
Types of membership available
● 1 year KPC : Valid for one year (Price: RM 38.00)
● 2 years KPC: Valid for two years (Price: RM 76.00)
● 10% off original retail price on books at Kinokuniya Book Stores (M) Sdn. Bhd.
● 10% off WebStore Malaysia purchases (accessible through https://malaysia.kinokuniya.com)
● Exclusive discounts on Kinokuniya selected items
● Prior news about Kinokuniya Book Stores Malaysia activities and promotion via the monthly e-newsletter.
● Other privileges from preferred partners
How to apply for a privilege card?
Method 1: E-Application (Online Application) - Apply online at the webstore.
Method 2: Walk-in to an outlet during Kinokuniya opening hours and bring along your completed application form and payment to the Customer Service counter.
Method 3: Mail-in your completed application form and proof of payment to the following address:
Customer Service Department
Kinokuniya Book Stores (M) Sdn. Bhd.
Lots 406-408 & 429-430 Level 4, Suria KLCC,
Kuala Lumpur City Centre,
50088 Kuala Lumpur
Exclusions to privilege card membership
● Privileges are not valid for purchases of stationery, fossil, stone & mineral, newspaper, magazine, electronic dictionaries, Lomo camera, gift voucher, nett-price and promotional items.
● Privileges are valid only upon presentation of your card to the cashier before payment.
● Unless otherwise stated, the card cannot be used in conjunction with other cards, on discounted items or during selected promotions.
● The Kinokuniya Privilege Card is intended for individual and/or personal use and is strictly non-transferable. Members must produce identification as and when required
● In case of lost or damaged cards be sure to notify the Customer Service Department immediately. A replacement fee of RM10.60 is chargeable. (6% GST inclusive)
Save more with a Kinokuniya discount code and cashback with ShopBack
Along with an extensive product range, customers in Malaysia can also enjoy amazing offers such as free shipping and additional cashback when they shop via ShopBack. Some of the best deals for Kinokuniya on ShopBack have been detailed below.
|Offer||Deals||Terms and Conditions|
|Discount offers||Up to 6% Cashback||Enjoy 15% off international bestsellers and weekly new arrivals (selected English, Chinese and Japanese books)|
|Online discount||Up to 6% Cashback||Buy books online at discounts on Kinokuniya English, Chinese, Japanese and Malay books available. Plus stationery, toys and lifestyle items as well.|
How to Shop on Kinokuniya Malaysia using ShopBack
ShopBack offers up to 6% cashback on various items if you shop from Kinokuniya Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Kinokuniya store at the bottom of the homepage. You can also use the search box to find the link to the merchant store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: If you are interested in finding the latest Kinokuniya promo code, check out the Promo codes, coupon codes, vouchers and discount codes section.
Step 4: You will be redirected to the Kinokuniya website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Exchange and refund on Kinokuniya
Exchanges will be accepted within 10 days from the date of tax receipt in saleable condition with the provision of the receipt. All exchanges will be processed via email at Kinokuniya Webstore Malaysia. Refunds are not available at Kinokuniya.
How to exchange an order
Please contact the team by e-mail firstname.lastname@example.org if you have intention to exchange an item you purchased from Kinokuniya Webstore Malaysia
In case you received a defective item, please contact email@example.com in within 10 days from the date of receipt.
Connect with Kinokuniya customer care
For additional concerns, customers in Malaysia can reach out to the customer support team via e-mail at firstname.lastname@example.org or by phone - 03-2164-8133 from 10.00am to 6.15pm, Monday to Friday, except Public Holidays.
In addition, you can also follow the brand on social media for updates on latest books and deals.