About Motherhood.com.my
Motherhood.com.my is Malaysia s Top Parenting Marketplace guiding parents through their parenting journey, from maternity, baby to kids. They provide parenting guides and tips for new mothers and fathers. New parents can read other mum s testimonials or the blogs for guidance in choosing the right products, gadgets and services for their new born and little ones.
Motherhood.com.my is a huge marketplace that also offers the best online shopping experience with promotions and deals on baby products and services for your little ones. You can find top mommy s reviews and checklists for various brands; be it from different races, Malay, Chinese, Indian, Western and different culture. They currently cover shipping and delivery to all parts of Malaysia.
History of Motherhood.com.my
The website was founded in September 2013, by Nuren who also operates the Wedding.com.my site in Malaysia. The site has now connected over 300,000 couples with 1,500 vendors for all their childcare needs.
The company also plans to expand its reach to other areas of South-East Asia as well as boost growth across their verticals. At present they have the largest and most trusted vendor networks in Malaysia; everything from diapering, wipes and creams, diaper accessories, breast feeding, bottle feeding, toddler feeding, bath accessories, baby food, supplements, bathing, baby care, maternity care, family health, stroller, car seat, baby carriers, bedding, nursery and playtime, home safety, maternity wear, baby wear, toys, baby learning materials and more.
Products available on Motherhood.com.my
The motherhood community consists of baby and kids shops and services in Malaysia s baby and kids industry, dedicated to engage and inspire parents with useful guides and tips, baby and kid s products and services. The products here include:
| Diapers | Feeding | Food | Bath & Body |
|---|---|---|---|
| Purell | Holabebe | Lazz | Babymel |
| BabeSteps | Fiffy | MaMom Milkbooster | Motherfeels |
| Pufies | Lovemae | Happy Grains | Lovekins |
| Tigernu | Nuby | Health Tech Hydrocell | Little B House |
| Disposable Diapers | Breast Pump | Baby Formula | Medela |
| Cloth Diapers | Bottle Sterilizer | Toddlerhood | Baby Cream |
| Swim Diapers | Feeding Accessories | Weaning | Lotion & Oil |
| Baby Wipes | Bibs & Burp Cloths | Mummy Supplements | Grooming |
| Nappy Rash Cream | Pacifiers & Teethers | Milk Booster | Oral Care |
| Gears | Nursery | Family | Clothing |
|---|---|---|---|
| Standard Full-Size | Pigeon | Armor 8 | Ardo |
| Light Weight | Everyday Baby | Biolane | Beminimore |
| Infant Car Seats | BabeSteps | BabeSteps | Owen |
| Convertible Car Seats | Bedroom Set | Thermometers | Baby Rompers |
| Bouncers & Swings | Mattresses | Supplements | Shoes, Socks & Hats |
| Baby Walkers | Play Pens | Child Safety Essentials | Maternity Accessories |
| Toys | Education |
|---|---|
| Soft Toys | Weplay |
| Wooden Toys | Cheekaaboo |
| Push & Pull Along Toys | UGEARS |
| Stacking & Sorting Toys | Piyo Piyo |
| Ride On Toys | Early Learning |
| Musical Toys | Music, Arts & Crafts |
How to order on Motherhood.com.my
Placing an order is extremely easy. To make the most of your purchase, be sure to look for a Motherhood discount coupon or Motherhood promo code 2019 offer. To place your order, simply follow the steps detailed below.
Step 1: On the homepage, browse the category and then select the subcategory to locate your product. You can also use the search bar to find a specific product.
Step 2: Click on the product you like best for important information and product details. If you would like to buy the product, choose your colour and size (if applicable) and click on ‘Add to cart. You will be able to see a confirmation for the same as a pop-up on your screen.
Step 3: If you want to add more products to your cart, you can continue shopping. To buy the products click on the cart icon at the top-right corner of your page and click on the ‘Checkout button. At this stage you will be requested to enter your account details, or you can even signup if you are a new user.
Step 4: Enter your delivery and billing details in the next form. From there, you will be redirected to the payment page. In case you have a Motherhood coupon code or Motherhood promo code, don t forget to enter it in the box provided to claim your Motherhood discount. Enter your payment details and once confirmed, you will receive an order confirmation via email and your products will be delivered to you within the promised date.
Note that ready stock will be sent within 3-7 days but Tailor-made or pre-order items will be received within 14-30 days.
Payment options on Motherhood
To bring you the best online shopping experience, Motherhood offers multiple payment methods.
· Credit card: MasterCard and Visa
· Debit card
· Online banking
· PayPal
All your credit card information are protected by means of industry- leading encryption standards. Please note that additional charges may be incurred if you are using a non-Malaysian issued card due to Foreign Exchange.
Motherhood promo offers and deals
Shopping for the best products for children has never been easier or more affordable thanks to Motherhood deals and discount offers. The site runs several promotion offers throughout the year so be sure to check the Motherhood sale section before every purchase. Parents can find some of the most useful items here at massive discounts. To know about their latest deals, be sure to sign up for their newsletter.
Motherhood voucher codes and cashback on ShopBack Malaysia
Customers shopping from Motherhood in Malaysia can enjoy several additional discounts and benefits when they buy via ShopBack. Here, one can not only view any available Motherhood code, but also get additional cashback with every purchase through ShopBack. Some of the Motherhood coupons and offers have been listed below:
| Offer | ShopBack Deal | Terms and Conditions |
|---|---|---|
| New User | Up to 5% cashback | Motherhood Deal: New User Exclusive - RM10 off with Promo Code TAGMOMNEW. No minimum spend required. First 100 redemptions only. Use code: TAGMOMNEW |
| Motherhood Deal | Up to 5% cashback | RM20 off with Promo Code TAGMOTHERHOOD20. Minimum spend RM200 required. Promo Code: TAGMOTHERHOOD20. |
| Motherhood Deal | Up to 5% cashback | RM15 off with Promo Code TAGMOTHERHOOD15. Minimum spend RM150 required. Promo Code TAGMOTHERHOOD15. |
| Motherhood Deal | Up to 5% cashback | 5% off with Promo Code TAGMOTHERHOOD5. Discount capped at RM25. No minimum spend required. Promo Code TAGMOTHERHOOD5 |
| Motherhood Deal | Up to 5% cashback | Enjoy 10% off with ShopBack Exclusive Promo Code SHOPBACKMOM when you spend min RM100. Promo Code SHOPBACKMOM |
| Motherhood baby products | Up to 5% cashback | Up to 58% off for Motherhood baby products Check Motherhood.com.my website for more promotions. T&C apply. |
| Free Shipping | Up to 5% cashback | Free Shipping on RM99 and above! It s Everything for your little ones! Connect with the most trustable and biggest baby website in Malaysia now and start to discover parenting guides, search for your favourite brands and shop effortlessly and instantly! |
How to shop on Motherhood using ShopBack
ShopBack offers up to 5% cashback on various items if you shop from Motherhood in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Motherhood store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest Motherhood discount code in the Motherhood voucher code, discount codes, promos and coupons section.
Step 4: You will be redirected to the Motherhood website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Motherhood shipping and delivery
Most of motherhood.com.my s shops offer free shipping throughout Peninsular Malaysia; however, a shipping fee may be applied depending on the shop or vendor. Note that oversize items typically take longer to deliver and sometimes require special treatment. If a special shipping and processing condition applies to an item, you`ll find clarification of the shipping methods and times noted with the product description.
Your order, after successfully placed on the website, will need to go through a verification process to make sure your provided payment/contact/delivery info is correct. Motherhood will update you via email once your item is shipped out. Lead time to receive your item is clearly stated on its product page, during checkout, and on order placement success page. Average shipping time is 3-5 working days within Peninsular Malaysia and 3-7 working days to East Malaysia.
Change or cancel an existing order
The site does not offer an option to change or cancel an item in your existing order. Instead, you are requested to place a new order and cancel your existing order immediately by sending them a request to cancel order.
Refund policy at Motherhood
All items sold on Motherhood.com.my are covered under the Motherhood.com.my Buyer Protection Guarantee and/or 100% Satisfaction Guarantee. You can return your items to the site within 7 calendar days. Countdown starts from the date you receive the item to the stamped date on the parcel you post back to Motherhood. The refund policy is applicable as follows.
· Coverage of return policy: 7 calendar days.
· Change of mind: Not available.
· Verified-service of sellers: Yes.
Requirements for a valid return
· Proof of purchase (order number, tax invoice, etc)
· Bank details in Return Form if original payment is made via online
· Include printed Return Form and Tax Invoice in each return package box
· Reason for return has to be valid and return acceptance conditions met
You may want to return your item for any of the following reasons:
Damage: your return must be complete (free gifts, accessories, original packaging), new condition and with tags & labels attached.
Defective: your return must be complete (free gifts, accessories, original packaging), not damaged and with tags & labels attached.
Not as advertised: your return must be new condition, sealed condition, complete (free gifts, accessories, original packaging), new condition and with tags & labels attached.
Wrong item delivered: your return must be new condition, sealed condition, complete (free gifts, accessories, original packaging), new condition and with tags & labels attached.
Missing parts / items: your return must be new condition, not damaged and with tags & labels attached.
Note: In the unlikely event that your return does not meet requirements, the Customer Service will notify you before sending it back to you. In this instance, your return courier/postal fee will not be reimbursed.
Your item cannot be returned after 7 calendar days. After this period, if the item is covered by a manufacturer s warranty, please contact the manufacturer directly for assistance and return. You can also find the warranty centre contact information for your item on the warranty card in the package.
You can track return status using the tracking number provided to you by the assigned logistics partner. Replacement/ Refund process only begins after the company has completed evaluating your returned item. This quality evaluation process may take up to 2 business days. You will receive the credited amount (in store credits) for valid return including return courier/postal charges within 5 working days.
If your item meets all the requirement, please email the team at hi@motherhood.com.my on the steps to return.
Refund process begins after completely evaluating your returned product. This quality evaluation process may take up to 2 business days. Motherhood will send you an email notification once completed. Refund will be given as store credit
Store credit at Motherhood
Store credit is a return mechanism worth equally to the value of product you ordered. You can use the store credit like a voucher code to purchase any item. Store credit can only be used for one-time purchase and is valid for 1 year.
If you have been issued a store credit, you will have received a voucher number. Please enter this voucher number in the voucher code box and click Use voucher during checkout. A corresponding deduction will be applied to your total amount.
In case you fail to use your store credit within the allocated time frame, Motherhood can reactivate the store credit for you. However, please note that reactivation of store credit can only be done once. Store credit that has exceeded the reactivation period is deemed void.
Contact Motherhood s customer care team
For enquiries and customer support, please give customer care a call at +603-27214870, or email them at hi@motherhood.com.my. You can also fill up the ‘contact us form available at https://www.motherhood.com.my/contact-us.
For latest updates, follow the brand on their social media channels listed below:
Facebook (https://www.facebook.com/motherhood.com.my)
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