Modesty, choice, quality, affordability, inclusion and social awareness are the values that underpin the Poplook label. With over 1,500 design options; sizes from XS to 4XL; and a seamless online/in-store shopping experience, Malaysia's home-grown Modest Fashion Label hopes to help all women live their best life through fashion.
The fashion label carries clothing, headscarves, handbags and shoes as well as a children's range. Each year, the not-for-profit Poplook Gives Back campaign channels proceeds to charities that benefit women and children in need. Since its inception in 2009, the label has won numerous accolades, but the most important being the brand of choice to their customers seeking high quality modest fashion.
History of Poplook
In 2009, the site was launched as thepoplook.com. In 2013, the site had its first designer collaboration with Jovian Mandagie and Melinda Looi as well as launched a debut Weddings & Celebrations collection.
In 2016, the company opened its first Poplook Boutique at The Curve, Kuala Lumpur. Since then it has added other boutiques and launches several collections across categories.
The success here is easy to spot as Poplook items have been very popular among celebrities, bloggers and Instagrammers throughout the region. The items have been spotted on the likes of Lisa Surihani, Siti Saleha, Mira Filzah, Nur Fazura, Liyana Jasmay, Sazzy Falak, Aishah Sinclair, Nana Mahazan, Ira Mohd Amin, Misha Omar, Ainan Tasneem and Shea Rasol.
Products available on Poplook
Here are some of the products available on the site that also often go on the popular Poplook sale.
|Clothing||Dresses, Tops, Jumpsuits, Skirts, Pants, Outerwear|
|Scarves||Curve edge, Scallop, Instant, Square, Jersey, Print|
|Collections||Mother & Daughter, Spring (Maternity), Sportswear, Swimwear, Basics, Workwear|
|Shoes & Bags||Shoes, Handbags|
|Kids||Dresses, Tops, Baju Kurung|
How to shop on Poplook
Purchasing stylish and trendy clothes has never been easier. In addition, you can get these at massive discounts with the help of a Poplook promo code or Poplook discount code.
Step 1: On the homepage, browse the category and then select the subcategory to locate your product. You can also use the search bar to find a specific product.
Step 2: Click on the product you like best for important information and product details. If you would like to buy the product, choose your colour and size (if applicable) and click on ‘Add to Shopping Bag.’ You will be able to see a confirmation for the same as a pop-up on your screen.
Step 3: If you want to add more products to your cart, you can continue shopping. To buy the products click on the cart icon at the top-right corner of your page and click on the ‘View Shopping Bag and Checkout’ button. At this stage you will be requested to enter your account details, or you can even continue as a guest.
Step 4: Enter your delivery and billing details in the next form. From there, you will be redirected to the payment page. In case you have a Poplook voucher code or Poplook code, don’t forget to enter it in the box provided to claim your discount. Enter your payment details and once confirmed, your order will be processed.
Payment methods available at Poplook
· Credit Card
· Online Banking
Hong Leong Online
Bank Islam (FPX)
Poplook sale and promotional deals
For massive discounts on trendy and fashionable clothing and accessories, simply look out for a Poplook Malaysia discount code. The site runs several promotions and sale offers throughout the year that lead to huge savings. Sign up for their newsletter today to know about the latest Poplook promo code 2019 or be sure to check out the ‘Sale’ section first.
Poplook discount deals and cashback on ShopBack Malaysia
Customers shopping from Poplook in Malaysia can enjoy several additional discounts and benefits when they buy via ShopBack. Here, one can view any available Poplook code and also get additional cashback with every purchase through ShopBack. Some of the Poplook voucher code offers have been listed below:
|Offer||ShopBack Deal||Terms and Conditions|
|Fashion Shopping||Up to 2% Cashback||Malaysia's leading online stores for modest fashion Poplook T&Cs apply|
How to shop on Poplook using ShopBack
ShopBack offers up to 2% cashback on various items if you shop from Poplook in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Poplook store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest Poplook promo code or Poplook coupon code in the Poplook voucher codes, discount codes and coupons section.
Step 4: You will be redirected to the Poplook website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Shipping and delivery on Poplook
Poplook provides free Pos Laju shipping on all orders within Malaysia, including Sabah & Sarawak. Tracking numbers are emailed once posted.
All orders made before 1PM, Monday to Friday are processed on the same day via Pos Laju. Pos Laju is a next day delivery service and makes deliveries from Monday to Saturday, excluding the first Saturday of every month and local public holidays (Malaysia). Orders made on Friday, after 1PM will only be shipped on Monday. If customers do not receive their order within 3 working days, please contact the customer service department to track your order.
Returns and exchanges at Poplook
Exchanges can be done if the parcel has not left the warehouse. Kindly indicate the new size/color you'd like to exchange. If you'd like to exchange to a different item altogether, Poplook will first refund you in store credit and you may place a new order for the item.
If for any reason you are not completely satisfied with the item purchase, you may return your purchase to Poplook. To be eligible for return, please ensure the following.
All return items must be returned in unworn, unwashed, unaltered, unironed condition with all tags attached for store credit only. Please be aware that shoes must be returned with their original packaging, which includes the original shoe box in its original condition, without postal labels. Post the shoes with the original box back in a separate box to ensure that the product is delivered in an acceptable condition. Shoes returned without their original boxes will not be accepted.
Returns must be posted within seven days of receiving your order along with the return form (printed behind invoice posted). You may post the return items to the company address given on the website.
Please note that sale items, handbags, headscarves and jewellery cannot be returned. In the event of a refund, your store credit, in the form of a monetary voucher is valid for one year only.
For all orders with missing, defect or wrong item, email the team at firstname.lastname@example.org with your order number. You may also call them at +606-253 2750.
Make shopping more exciting with Poplook Rewards
Poplook has created a whole host of benefits for their best customers with this amazing loyalty program. This reward is available online and in-stores.
If you already have Poplook account, you simply have to sign up to start earning rewards. If you don't yet have a Poplook account, you can easily create one. The program is totally free to join, with no minimum spend required.
Once you join Poplook Rewards, you immediately enjoy the perks of a Bronze Member. To achieve the next level of rewards, you will need to achieve an annual minimum spend.
Bronze level: Under RM800 annually
Silver level: RM800 to RM4000 annually
Gold level: More than RM4000 annually
This includes purchases from online and in-stores. For in-store purchases, get your barcode scanned to collect points. Simply log in to your account on the Poplook App and select “My Member ID”. The barcode will be reflected there. Show this at the counter upon checkout to collect your points. Rewards will be reflected after 14 days after the date of purchase.
Once you reach the minimum spend of the next level, you level up. Once determined, your level status is valid through the end of the following year. Please note: Returned purchases, gift vouchers, discount and shipping fees do not apply to your spend amount.
Once you sign up, you will gain access to a personalized dashboard with the details about your program level. Level resets are based on your past year's spend. Here's how this works:
Once determined, your level status is valid through the end of the following year. Then, every January, your spend will reset to RM 0, and you'll need to requalify for your current level in order to remain there after the next level reset.
For example: If you end 2019 at the Gold level, you’re locked into Gold status for 2020. To stay Gold for 2021, you'll need to continue spending at a Gold level during 2020. If instead you spend at the Silver level during 2020, your level will reset to Silver at the beginning of 2021.
You'll graduate to the next level once you've reached the spend ceiling for your current one—and you'll also receive a just-for-you token of Poplook’s appreciation!
Note that all rewards earned from the Poplook Rewards will be linked to your own account associated with your email address used to login. These cannot be transferred to someone else.
Special birthday discounts for all levels
Your birthday is special and Poplook wants you to celebrate in style! At each level, you'll receive a birthday discount of 10% (Bronze), 15% (Silver), or 20% (Gold).
To be eligible for this discount, make sure you sign up to be a Poplook Rewards member at least a month before your birthday.
Early Sale Access for Silver and Gold levels
As a Poplook Loyalty Rewards member, you get to shop the sales and Poplook coupon codes ahead of everyone else. With limited sizes and quantities, early access is key to nab your favourite pieces at a discount!
Mystery Money for Gold level
Mystery Money is a surprise discount you'll receive at some point during the year—but when? And for how much? That's for Poplook to know and you to find out!
Early Access to Raya Launches for Silver and Gold levels
The Raya collections are the most highly anticipated launches every year. With the prospect of sold out sizes and styles, you'll want first dibs! You will be able to shop these collections before everyone else!
Invites to Exclusive Events for Gold level
As a Gold member, you will be invited to one party each year.
Poplook Exclusive Promotions for all levels
Exclusive promotions just for the VIPs. Poplook will email you the details - just wait for these surprises that happen throughout the year!
Receiving the perks and rewards
Poplook will alert you of your perks or send them to you by email. Some of the perks are available at checkout, and others are use-whenever coupons, but whatever the benefit, Poplook will email you everything you need to make sure you enjoy your perks.
Contact the Poplook customer care team
In case you require any additional help regarding your order or a Poplook discount code, you can connect with the customer care team via the following methods.
By Phone: +606-253 2750
By Email: email@example.com
By online form: https://poplook.com/en/contact-us