About Qatar Airways
Operating out of the Hamad International Airport in Doha, Qatar Airways is the state-owned flag carrier of Qatar. The airline has the distinction of being one of the youngest global airlines to serve all six continents. With a fleet of the latest-generation aircraft, Qatar Airways connects more than 150 destinations on the map every day.
Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. Qatar Airways understands the importance of a comfortable and enjoyable travel experience with their intrinsic commitment to service. The airline works hard to ensure that the experience on board is an important part of the journey itself.
History of Qatar Airways
Qatar Airways began its operational journey in 1994. Back then, the airline was a small regional carrier serving a handful of routes. The airline was re-launched in 1997 under the mandate of His Highness, The Father Emir, Sheikh Hamad bin Khalifa Al Thani, who outlined a vision to turn Qatar Airways into a leading international airline with the highest standards of service and excellence.
The airline has developed under the dynamic leadership of Group Chief Executive, His Excellency Mr. Akbar Al Baker, appointed in 1997, who has been instrumental in turning Qatar Airways into an award-winning carrier and the best in the world. From only four aircrafts in 1997, the airline currently flies over 200 aircrafts to more than 150 destinations across six continents.
Services offered by Qatar Airways
With Qatar Airways, you can book flights, accommodation, cars and other amenities to help you on your trip. Whether you are travelling for business or leisure, plan your entire itinerary with just a few clicks. Here are the services offered by the airline to make your travel experience memorable. They include:
- Car Rentals
Book your hotel online
Qatar Airways allows individuals to book their hotel without any booking fees for added ease. To book your hotel, simply follow the steps given below.
Step 1: Click the ‘Book’ tab on the home page and select Hotels. On the main page enter your details such as city, travels dates and number of travellers. Here, business travellers can select the business travel option which offers them instant access to places with features like free Wi-Fi, breakfast and parking options.
Step 2: You will be redirected to a page showing you all the available hotels at great deals. You can even list them by price, review score, bestsellers etc. by choosing for the header section. In addition, the filter menu on the left allows you to customise your search for properties based on location, budget, facilities and a lot more.
Step3: Click on the room you like and review the information given. In case you would like to reserve the room, click on the ‘Reserve’ button. In case of a deal or promo code, you may be able to see multiple options showing discount prices and deals such as free cancellation. Choose the offer you like best and click on ‘I’ll reserve’.
Step 4: Enter all your details to confirm the booking. In case you have any special requests, you can add the information here. Click on final details for payments and other information. Once your online booking is complete, you will get a confirmation e-mail for the same.
With Qatar Airways you can be sure to get the best deals and discounts because of their Price Match policy. In case you find a better deal on another website, the airline will refund you the difference. Just remember to contact them after booking and at least 24 hours before your check-in date.
However, before asking for a refund, be sure to check the following points:
- The other offer has to be for the same property and accommodation type.
- The other offer needs to have the same check-in and check-out dates.
- The other offer must have the same cancellation policy and conditions.
When can you not make a claim?
- If the other offer is on a website that doesn’t reveal the property or accommodation type you’ll be staying in until after booking.
- If the other offer is part of a loyalty or rewards program.
- If the other offer is a special promotion or deal.
Book premium flight tickets at affordable fares and an exquisite in-flight experience
For best offers on flights, simply go to the ‘Flights’ section under ‘Book’ on the Qatar Airways homepage.
Step 1: Enter your travel details such as place of origin and travel destination, travel dates and number of passengers. In case you only want to view premium fares, you can tick the checkbox provided. Also, don’t forget to enter your Qatar Airways promo code in the box given (if any) for access to special offers.
In case you are a student, you can enjoy the exclusive student offer by Qatar Airways which includes extra baggage allowance, one free-of-charge date change and other privileges designed for a seamless travel experience. Simply look for the student discount promo code and enter it in the box before proceeding.
Step 2: You will be redirected to a page displaying various flight options with business class fares as well as economy class fares. Choose the flight and category you like best and click continue.
Step 3: Review the chosen flight carefully and look at the fare details, cancellation policy and other information. If everything is in order, click continue. In case of connecting flights, different class categories may be available. Be sure to check if you are booking business class or economy class for each flight.
Step 4: Enter all passenger details in the forms available and click continue. Qatar Airways will plan your trip and display the summary.
Step 5: Check all the information and complete your payment. Once everything is in order, click continue to confirm. You will soon receive a confirmation e-mail for the same.
Rent a car to explore your destination
To rent a car, click on ‘Cars’ under the Book tab on the main page and enter your details in the page that opens. You will be able to see all available car options along with important information and details. Choose the car that suits your travel or family the best and have it waiting for you when you reach our destination.
How to book a car?
To book your car, all you need is a credit or debit card. When you pick the car up, you’ll need:
- Your voucher / eVoucher, to show that you’ve paid for the car.
- The main driver’s credit / debit card, with enough available funds for the car’s deposit.
- Each driver’s full, valid driving licence, which they’ve held for at least 12 months (often 24).
- Your passport and any other ID the car hire company needs to see.
Different car hire companies have different requirements, so please make sure you check the car’s terms and conditions as well. Also, for most car hire companies, the age requirement is between 21 and 70 years old. If you’re under 25 or over 70, you might have to pay an additional fee.
Payment options for travellers in Malaysia
Qatar Airways allows for multiple payment options enabling easier travel booking. These include:
Credit or debit cards: Major credit or debit cards (VISA, Mastercard, American Express, JCB, UATP, Discover, Maestro and Diners Club) are accepted in most countries, along with VISA Checkout.
Apple Pay: Customers using iOS devices in Malaysia can pay for their transaction using Apple Pay - with just a touch or a single click.
PayPal: Customers in Malaysia can now pay for their online booking with Paypal, one of the world’s most popular online payment options.
Hold My Booking: For customers who want the convenience of booking online and paying for it later, Qatar Airways now offers the option of 'Hold My Booking' - where you can book now and pay later for your booking either online or offline at a Qatar Airways ticketing office. You can also use other offline payment options wherever applicable.
Simply, select the 'Hold My Booking' option when making your booking on qatarairways.com and visit a reservation office in your country of departure within the allotted time to complete your payment.
In exchange for a minimum fee, 'Hold My Booking' allows you to reserve your itinerary for a limited time, without immediately paying the price of the ticket. The total fare will be guaranteed for the dates and flights you selected, and you will be protected from any price changes. You will be redirected to the payment page where you can choose your preferred form of payment and complete your payment to hold your booking.
Earn bonus Qmiles every time you travel
Qmiles are the reward miles earned when you or your nominated family members travel on Qatar Airways, their select travel partners or use any of their partner services. These Qmiles can be used for redemptions and are valid for a period of 3 years and will expire twice a year at the end of the semester in which those Qmiles were earned. Expiry dates will be 30th June and 31st December each year.
Travellers can earn 2,000 bonus Qmiles when they make their first online booking and 500 bonus Qmiles for each subsequent online booking. There is no limit to the number of bonus Qmiles one can earn.
Keep in mind that bonus Qmiles will be credited to your account upon the completion of your flight. You can redeem Qmiles for your trips or even when shopping at Qatar Duty Free.
Enjoy Privilege Club membership benefits on Qatar Airways
In addition to bonus Qmiles with every booking, Privilege Club members also enjoy several exclusive benefits including priority standby, flexi awards, discount on award tickets and much more. The membership benefits are designed to suit the specific needs of Privilege Club members in different tiers. The higher your membership tier, the more benefits you will enjoy.
Level 1: Burgundy tier
Level 2: Silver tier
Level 3: Gold tier
Level 4: Platinum tier
For a Privilege Club account, simply sign up using the form given on the website and start enjoying exclusive Qatar Airways promo offers, coupon code access and other deals.
Coupon codes, promo codes and exciting sale offers on Qatar Airways
Along with a luxurious travel experience, Qatar Airways also ensures affordability for everyone with special coupons, promo codes and other exciting deals. You can find them at the top of all searches for easy access. Whether you are planning your trip in advance or looking for a last-minute getaway, the right coupon code could help make your travel experience a happier experience. In addition, don’t forget to subscribe to their newsletter to get best offers and Qatar Airways coupons delivered straight to your inbox.
Save more with cashback from ShopBack
Get the best travel experience by booking on Qatar Airways via ShopBack. You can find the best Qatar Airways coupon codes, promo codes and deals on ShopBack and earn additional cashback every time you make a booking from this site. Here we bring you some of the best offers at present.
|Offer||Deal||Terms and Conditions|
|Qatar Airways flight deals||Up to 1.0% cashback||Fly off to more than 150 countries like Zanzibar and Tanzania with Qatar Airways where adventure awaits.|
How to book on Qatar Airways using ShopBack
ShopBack offers up to 1% cashback on various items if you travel using Qatar Airways. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Qatar Airways store at the bottom of the homepage. You can also use the search box to find the link to the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: If you are interested in finding attractive coupons, promo codes and deals check out the Qatar Airways coupon codes, promos and voucher section.
Step 4: You will be redirected to the Qatar Airways website to browse and book your travel.
Step 5: When you confirm your booking, you will be eligible to earn cashback from ShopBack.
Cancellation and refund at Qatar Airways
Bookings can be changed or cancelled if fare restrictions permit. To change your booking online, go to the 'My Trips' tab on qatarairways.com. If your ticket can be changed online, the 'Modify flights' button will be displayed. After clicking this button, you will be able to select new flights, and pay any change in fees online immediately. If your ticket cannot be changed online, you will need to contact the nearest Qatar Airways office.
Passengers who have purchased their tickets from Qatar Airways also have the following options to refund their tickets:
For tickets booked on qatarairways.com:
- Go to Refund requests;
- They can approach their nearest Qatar Airways Office; or
- They can call the Qatar Airways contact Centre at +974 4022 0072
For tickets booked through a Qatar Airways Office or through the Contact Centre:
- Contact the nearest Qatar Airways Office; or
- Call Qatar Airways Contact Centre on +974 4022 0072
The refund will be made to the original form of payment and will be processed within 14 - 28 days. In case passengers have purchased their Qatar Airways tickets through a Travel Agency, they can request their refund from the issuing Travel Agent.
Connect with customer care
For any queries or concerns, customers can reach out to the customer care team via the ‘Contact us’ tab given at the bottom of the main page. Here, one can find access to links for mishandled baggage, lost and found as well as details of the nearest office for additional assistance.
You can also follow the brand on social media and stay updated about latest travel packages, coupons and other offers.