Question 1

Exclusions?

Accepted Answer

You won't get Cashback on:. Shop Programs such as Samsung Care. Insurance, Trade-Ins and others. Samsung app purchases. BESPOKE Pairing Kit. Washer Dryer Stacking Kit. Clean Station™. Clean Station™ accessories. Any Gift Card, Voucher or store credit purchase. Any store credit redemption. Purchases made with Vouchers or Promo codes not featured on our platform. Fees, Taxes, Service charges, Shipping and delivery

Question 2

Refunds, cancellations and no-shows?

Accepted Answer

Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.

Question 3

Tracking disclaimers?

Accepted Answer

Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.

Question 4

Other terms and conditions?

Accepted Answer

Samsung terms and conditions. Only the final check-out value after deducting the Trade-in Device Value & Overtrade Bonus will be eligible for Cashback Samsung and Samsung Education Store are two different stores. Please ensure that the redirect is made from the correct store in order to get the cashback advertised for the specific store The correct cashback rate might take up to 30 days to be reflected correctly from the day of purchase . ShopBack terms of use

Question 5

Cashback timeline?

Accepted Answer

Purchase, Tracked in 2 days, Confirmed in 150 days

Samsung

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