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How to Earn Cashback
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To Ensure Cashback

DOs
  • Only book Hotel and Flight category
  • Make your booking payment within the day and use only promo codes featured on ShopBack
  • Only order through Traveloka Malaysia at www.traveloka.com/en-my/ or www.traveloka.com/ms-my/
  • Cashback for Flights and Hotels will be calculated based on base fare only as determined by Traveloka and does not include taxes and other miscellaneous charges.
  • Users who installs Traveloka mobile app for the first time, please clickthrough ShopBack again after opening the Traveloka mobile app
DON'Ts
  • Airport Transport, Attractions & Activities, and Flight + Hotel category
  • Corporate or partner codes (e.g. Maybank or bank codes, company codes, etc.)
  • Orders made more than 11 months in advance or 7-Eleven payments not paid within the day
  • Booking reschedules & cancellations, taxes, fees, and service charges
Top Ten Offers
Deal DetailsOfferExpiry
World's Best Low Cost Airline Is On Traveloka! Book AirAsia flights today!Up to 9.0% Upsized CashbackNo expiry
Travel now, pay later. 0% interest Ezypay 6 or 12 months instalment plan for Maybank credit card users. Use Promo Coupon to avail.Up to 9.0% Upsized CashbackNo expiry
Book Malindo Air flights now with Traveloka Promo!Up to 9.0% Upsized CashbackNo expiry
Hotel & flight booking made affordable with Traveloka Promos!Up to 9.0% Upsized CashbackNo expiry
Enjoy Up To 70% Off International Hotels Bookings on Traveloka Promotions!Up to 9.0% Upsized CashbackNo expiry

When will I get my Cashback?

Purchase
Tracked In
Claim In
Today
4 DAYS
65 DAYS

Notes
- From 29 Nov 2019, cashback for Traveloka will be revised to: Hotels - 5% | Flights - 1.5%
- Excludes store credits, voucher code, taxes, fees & service charges
- Cashback will only be “confirmed” 65 days after you have completed your travel
- Cashback for Flights and Hotels will be calculated based on base fare only as determined by Traveloka and does not include taxes and other miscellaneous charges.
- Upsized Cashback will only be reflected 15-20 days after purchase date
...
Terms & Condition
ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon and deal websites)
If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active
Return to ShopBack and click through to the merchant every time you are making a new transaction.
If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase.
For more details: www.shopback.my/terms-and-conditions
...
More about Traveloka

Enjoy amazing discounts during a Traveloka promotion

traveloka ongoing flight& hotel promotions

Along with quick and easy travel bookings, Traveloka also offers customers various discounts on holiday packages. You may be able to book a flight or hotel at a discounted price during an ongoing promotion or receive a Traveloka coupon code which may be redeemed for a later booking. To ensure you don’t miss out on any exciting offers, be sure to sign up for their newsletter.

Save more with promo codes from ShopBack

traveloka shopback

Travellers in Malaysia booking their flights on Traveloka can enjoy added benefits when they book via ShopBack. Here, you can see the latest promo codes as well as earn cashback on every booking. In addition, you can also follow the brand on Twitter, Facebook and Instagram for the latest updates and offers. A few of the similar services in Malaysia are Agoda and Travelog.

Some of the offers currently available are:

OfferDealTerms and Conditions
Flights Up to 6% cashbackTraveloka Promo Code | World's Best Low Cost Airline Is On Traveloka! Book AirAsia flights today! Traveloka T&Cs apply
Maybank Credit CardsUp to 6% cashbackTraveloka Promo Code | Travel now, pay later. 0% interest Ezypay 6 or 12 months instalment plan for Maybank credit card users Traveloka T&Cs apply
Malindo Air flightsUp to 6% cashbackTraveloka Promo Code | Book Malindo Air flights now with Traveloka! Traveloka T&Cs apply
HotelsUp to 6% cashbackTraveloka Promo Code | Hotel & flight booking made easy. Hotels & Flight bookings made easy on via Traveloka Traveloka T&Cs apply
International HotelsUp to 6% cashbackTraveloka Promo Code | Up To 70% Off International Hotels Keep a lookout for Traveloka promo codes! Enjoy up to 70% off international hotels on Traveloka Traveloka T&Cs apply
International FlightsUp to 6% cashbackTraveloka Promo Code | RM100 Off International Flights Use this Traveloka promo code to enjoy RM100 off international flights on Traveloka! Check out Traveloka for more cheap flights Use code: 100INT Traveloka T&Cs apply

About Traveloka

Traveloka is a leading Southeast Asia online travel company that provides a wide range of travel needs in one platform, enabling customers to create moments together with their loved ones. Traveloka offers flights, hotels, trains, flight + hotel packages, attractions & activities, connectivity products, airport transports, and buses.

The company has established partnerships with more than 100 domestic and international airlines, serving more than 200,000 routes worldwide. It also has the largest direct accommodation inventory, varying from hotels, apartments, guest houses, homestays, to villas and resorts. Traveloka provides more than 40 payment options for customers in Indonesia, Thailand, Vietnam, Malaysia, Singapore and the Philippines, with 24/7 assistance from local customer service in their native languages.

The Traveloka mobile app has been downloaded more than 30 million times, making it the most popular travel booking app in the region.

History of Traveloka

Traveloka was established in 2012 by Derianto Kusuma, Ferry Unardi and Albert Zhang. The need for easier ticket booking led to the creation of this platform. In 2013, Ainun Najib of KawalPemilu.org joined the team.

Initially, the site began as a search engine for other airline tickets allowing customers to compare prices in an easier manner. However, in 2013, Traveloka began reserving tickets on its website. The company forayed into the hotel booking business in 2014 enabling customers to search and book their flights and hotels in the same place.

Services offered by Traveloka

The site is a great platform for all travellers. Whether it is taking a quick flight or planning a detailed family vacation, Traveloka does it all. In addition, amazing discounts with the help of a Traveloka promo code or Traveloka discount code only enhance their appeal. The services available on the site are:

Services
FlightsAttractions & activities
HotelsConnectivity products
TrainsAirport transports
Flight + hotel packagesBuses

Note: At present, the Traveloka Malaysia site offers only flight and hotel booking services for travellers in Malaysia.

How to book a Traveloka flight with ease

Booking a flight is quick and easy on Traveloka with several affordable options. Simply follow the steps given below:

Step 1: Click on the flights tab on the homepage. Enter all the relevant details such as travel destination, dates and number of travellers.

traveloka homepage

Step 2: You will be redirected to another page. Here, airline name, flight schedule, and ticket price will be shown on the search results page. Choose and book the best flight for you.

traveloka flight search results

Step 3: Review the trip details. If everything is in order, click on ‘Continue to Booking’.

traveloka review trip details

Step 4: After you have carefully chosen your flight, you are required to fill in contact information and passenger details.

traveloka travel details

Step 5: Next, you will need to complete your payment. From the many payment methods available, choose one that best suits you. In case you have a Traveloka Malaysia promo code, be sure to enter it in the space provided to claim your discount. Within 60 minutes after your payment is confirmed, Traveloka will send your e-ticket to your email.

Enjoy your stay with a Traveloka hotel

Traveloka offers travellers several stay options across categories to suit their budget and trip. To book your accommodation on Traveloka Malaysia, simply follow the steps given below.

Step 1: Click on the ‘Hotels’ tab on the main page and enter all the relevant details such as destination and check-in and check-out dates.

traveloka hotel search

Step 2: You will be able to view al the hotels available for your stay along with any Traveloka promo that may be offered for the booking. Click on the hotel you like best to view important information.

traveloka hotel search results

Step 3: Review the property information. If everything is in order, click on ‘Book Now’ to book your hotel room. Next you will need to login to your account or register if you are a new user to proceed.

traveloka royale chulan bukit bintang hotel listing
traveloka hotel room listings
traveloka booking details

Step 4: Next, you will need to complete your payment. From the many payment methods available, choose one that best suits you. In case you have a Traveloka Malaysia promo code, be sure to enter it in the space provided to claim your discount. Within 60 minutes after your payment is confirmed, Traveloka will send your hotel voucher to your email.

Payment options on Traveloka

Credit cards: Traveloka accepts Visa, MasterCard and AMEX credit cards

For transaction in SGD, MYR, THB, VND or USD, Traveloka accepts Visa, MasterCard and AMEX credit cards. All credit card transactions via Traveloka are fully protected by Secure Socket Layer of RapidSSL (Verisign Group) authorized technology. You will receive instant confirmation and e-ticket via email within 60 minutes after completing payment.

Internet Banking

For transactions in MYR, you can make secure and convenient payments via Internet Banking or Mobile Banking with CIMB Clicks, Maybank2u, PBE, Hong Leong Connect, RHB Now, Bank Islam, Affin Bank, Alliance Bank, AmBank, iRakyat, Bank Muamalat, OCBC Bank, Standard Chartered, and United Overseas Bank.

All transactions are conducted in real time and protected by the Secure Socket Layer of RapidSSL authorized technology.

7-Eleven

For transactions in MYR, you can make secure and convenient cash payments via 7-eleven and e-Pay

PayPal

How to book on Traveloka using ShopBack Malaysia

ShopBack offers up to 6% cashback on various bookings if you travel using Traveloka. Here are the steps you need to follow to earn cashback from ShopBack:

Step 1: Visit the ShopBack website and click on the Traveloka store at the bottom of the homepage. You can also use the search box to find the link to the link to the store.

Step 2: Click on “Activate Cashback” button on the top left corner of the page.

Step 3: Look for the latest Traveloka coupon or promo codes and deals in the Traveloka promo code, coupon codes, discounts and vouchers section.

Step 4: You will be redirected to the Traveloka website to browse and book your travel.

Step 5: When you confirm your booking, you will be eligible to earn cashback from ShopBack.

Booking cancellation and refund policies on Traveloka

Flights

Before cancelling your booking, please check whether your booking is refundable. Simply tap on your e-ticket, tap Refund, and select Policy.

Refundable means you are able to get a refund for your cancelled booking. Please note, however, that cancellations are subject to a fee, as stated on your e-ticket.

Partially Refundable means that you can get a refund for only one flight in your round-trip ticket.

Non-refundable means that you will not receive any refund for any cancellations or changes made to your booking.

Please note that the refund amount you receive may vary depending on the airline’s policy, your refund reason, and the gap between the date of refund request and the date of your departure. To cancel and request a refund for your booking, please follow these steps:

  • Log in to your Traveloka account and go to My Booking.
  • Choose the booking you wish to cancel.
  • Scroll down to the Manage Booking section, then tap on Refund.
  • If you don’t have a Traveloka account, you can Register for the same first. Please make sure to register with the email address or phone number you used to make your booking.

Hotels

General Hotel Cancellation Policy: Refund is only allowed for refundable hotel bookings.

To get more detailed information of your hotel room reservation refund policy, go to your booking detail / hotel voucher. Cancellation may be subject to some additional fees, depending on each hotel’s policy and your refund method.

The refund process for Hotel reservations may take up to 5 days after a complete refund request has been received, and upon approval by Traveloka according to the applied terms and conditions.

Partial refund request is not accepted; refund for any hotel reservations will apply to all of your reservation under the same Booking ID.

Refund procedure on Traveloka

You can request a refund in four simple steps using your Traveloka account:

  • Log in to your Traveloka account: If you don’t have a Traveloka account yet, sign up now using the same email address you used in your booking.
  • Go to My Booking: In your account dashboard, select the My Booking submenu.
  • Check Your Booking Details: Select the booking you want to refund, then click on Detail.
  • Fill in the Refund Form: In your booking details, click on the Refund button. Fill in the refund form and follow the instructions.

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines or hotels may also have different policies regarding acceptable refund reasons. Please check your airline's or hotel's specific refund policy to be sure which ones apply to your booking.

Refund for flights

Refund requests for flights must be submitted within the ticket validity period, which varies for each airline. Refund will no longer be available if the ticket validity period has passed. In addition, tickets are also considered invalid for a refund once they have been checked in (via the airport counter or online).

For flight refunds requested on 4 April 2017 or later, the refund amount will be transferred to your bank account within 30 days after your refund request has been received and approved by Traveloka.

Refund process

If you chose to pay by credit card during booking, your refund will be transferred to your credit card account. For other payment methods, the refund will be transferred to your bank account. Please note that refund can only be transferred to the contact person’s or any one of the passenger’s bank account. Otherwise, your refund will be suspended.

The refund amount varies depending on the airline/hotel’s refund policy, as listed in the Airlines T&C and Hotel T&C tabs. You can also find your estimated refund amount once you have filled out your refund request details.

Please note that all flight refunds are subject to a MYR 10 fee from Traveloka, per passenger per route, and a cancellation fee from the airline. Additional fees from the airline may also apply.

Connect with the Traveloka customer care team

In case you have any queries or concerns, you can reach out to the customer care team 24/7 by the following methods:

Call: 0615-4840-9469 or 603-7724-3501

E-mail: cs@traveloka.com

Shopback Traveloka

Traveloka Promo & Coupons in Malaysia for December 2019

Up to 9.0% Upsized CashbackWas up to 6.0% Cashback
Avg: 4.2/5
Deal
No expiry

World's Best Low Cost Airline Is On Traveloka! Book AirAsia flights today!

Up to 9.0% Upsized CashbackDetails
Deal
No expiry

Travel now, pay later. 0% interest Ezypay 6 or 12 months instalment plan for Maybank credit card users. Use Promo Coupon to avail.

Up to 9.0% Upsized CashbackDetails
Deal
No expiry

Book Malindo Air flights now with Traveloka Promo!

Up to 9.0% Upsized CashbackDetails
Deal
No expiry

Hotel & flight booking made affordable with Traveloka Promos!

Up to 9.0% Upsized CashbackDetails
Deal
No expiry

Enjoy Up To 70% Off International Hotels Bookings on Traveloka Promotions!

Up to 9.0% Upsized CashbackDetails

Cashback Rates

  • Flights9.00%
  • Hotels1.50%

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Special deal for Traveloka members! Login now and enjoy up to 15% off! Valid till 31st Mar

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Up to 7.5% Cashback

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Traveloka Special Promo! Get up to 60% off for selected hotels in Bali, Singapore, Ho Chi Minh and Bangkok! Valid till 31st May

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Book an AirAsia Flight from as low as RM0.50 to over 30 local & international destinations! Promo ends 19th May

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Traveloka x Nippon Airways Promo: Round trip from RM3,470 to New York, Los Angeles, Vancouver by Nippon Airways. Ends 31st May

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Traveloka x Malaysia Airlines Promo: Round trip from RM169 From Kuala Lumpur to Kuching, Penang and more! Ends 8th June

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