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To Ensure Cashback

  • Use only promo codes featured on ShopBack
  • Bookings made on https://www.ctrip.com/
  • Car rentals bookings and credit card promotions
  • Returns, exchanges, cancellations & changes in booking
  • Usage of gift card & voucher codes not listed on Shopback

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Cashback Rates

  • Domestic China Flights1.50%
  • Domestic China Trains4.50%
  • Hotels6.00%
  • International Flights1.00%
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Trip.com Promo: Attractive Top Round Trip Deals Available

Up to 6.0% CashbackDetails
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Trip.com Promo Codes Malaysia January 2020

Up to 6.0% Cashback
Avg: 5.0/5
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Trip.com Promo: Attractive Top Round Trip Deals AvailableUp to 6.0% CashbackNo expiry
More about Trip.com

Customize your trip with the best Trip.com promotions and deals

Travellers can customize your travel experience with robust flight and hotel search filter options and Trip.com coupons and travel tools like flight fare alerts, deal-finder calendar, and early bird deals.

In addition, a Trip.com promo code entitles you to a partial discount on selected Trip.com hotel bookings. Note that only one promotion code can be redeemed per eligible hotel booking and the amount deducted from your booking fee will not be included on your invoice.

You can receive Trip.com coupons and promotion codes when purchasing selected flight tickets or by participating in a Trip.com promotion. To add a Trip.com coupon code to your account, simply click the “Add” button under “Trip.com Wallet” and then “Promotion Code.”

Save more with Trip.com cashback from ShopBack

Travel enthusiasts can find the best Trip.com promo codes and deals on ShopBack as well as earn additional Trip.com cashback every time they make a booking from this site. In addition, be sure to follow the brand on Twitter, Instagram and/or Facebook to access the latest Trip.com voucher codes and other deals. For similar services in Malaysia, you can also check out the following: Agoda and Expedia.

Here we bring you some of the best offers at present.

Offer DealTerms and Conditions
Flight DealsUp to 3.5% cashbackEnjoy attractive top round trip deals


A leading online travel agency recognized globally, Trip.com is the ideal online travel platform to help you plan the perfect trip. Whether you are going on holiday, taking a business trip, or looking to set up a corporate travel account, Trip.com is here to help you travel the world with cheap flights, discount hotels, and Chinese train tickets.

Their easy-to-use website and app, along with 24-hour customer service and Trip.com discount codes make planning a trip easy and fun. With more than 1.2 million hotels in 200 countries and regions, the company has built an extensive hotel network to offer customers a wide array of accommodation options. In addition, their far-reaching flight network has over 2 million individual flight routes connecting more than 5,000 cities around the globe.

History of Trip.com

Trip.com provides one-stop travel booking services in 19 languages through our website and mobile app. We are a part of Trip.com Group, a NASDAQ listed company since 2003 (NASDAQ: TCOM) with over 30,000 employees and over 400 million members, making it one of the leading online travel agencies in the world. Set up with a mission to make travel easy and affordable for everyone, multiple services and Trip.com voucher codes have made this site the number one option for travel enthusiasts. 

Services available on Trip.com

This online website allows customers to book multiple services in a seamless manner for a pleasant experience. The services offered on this site are outlined below.

Trains (China, UK, South Korea)

How to book your flight on Trip.com

Travelers in Malaysia can now book affordable flights to various locations on the site with the help of Trip.com coupon codes and travel offers. To book your flight, follow the steps outlined below.

Step 1: Click on the ‘Flights’ tab on the main page and enter all relevant details such as departure and arrival destinations, travel dates and number of passengers to see the flights available.

Step 2: You will be redirected to a page listing all available flights at the best deals. Be sure to check for the Trip.com discount codes on popular flights for amazing savings. Select the flight or deal that you like best to review the important details.  In case of a return trip, you will be redirected to a page to book your return flight.

Step 3: You will be able to see the summary of your trip and the fare price of your journey. In case you have a Trip.com coupon, be sure to enter it in the box provided to claim your discount. You will also need to enter your contact information, traveller details and select the appropriate payment method.

Step 4: Trip.com will then show you a summary of your travel details and information for review. If everything is in order, click ‘Pay’ to continue.

Step 5: Once your payment is processed, you will receive a confirmation e-mail for your booking.

Book a room in the hotel of your choice

Trip.com offers travelers numerous hotel options across categories to suit their budget and trip. To book your hotel on Trip.com Malaysia, simply follow the steps given below.

Step 1: Click on the ‘Hotels’ tab on the home page and enter your details such as city, travels dates and number of guests.

Step 2:  You will be redirected to a page showing you all the available properties at best prices and Trip.com promo codes for your stay. Additional search filters, including hotel facilities, can be added to a hotel search from the list page by clicking the boxes under Filter on the left-hand side of the next page. Search filters can be removed by clicking the appropriate blue box above the search results or by clicking ‘Clear all’.

Step 3: Click on the hotel you like and review the information given. Here you will be able to see all the rooms available for the hotel and their prices. Choose the rate you like best and click on ‘Select’.

Step 4: Next you will have to enter all your details such as guest details and payment information to confirm the booking. In case you have a Trip.com promo code for a hotel, be sure to enter it in the space given and click on ‘Book’.

Step 5: Once your booking is complete, you will get a confirmation e-mail reflecting the same.

Book a train journey on Trip.com

For people visiting Mainland China, UK or South Korea, Trip.com also allows you to book a train journey for your travel. Simply follow the steps outlined below to book yourself a seat on the train.

Step 1: Select ‘Trains’ on the navigation bar of the homepage and enter relevant details such as dates, location and train details (if applicable) and click ‘Search’.

Step 2: Select your desired train ticket from the results list and click on ‘Book’. Be sure to check for any available Trip.com discounts for added savings on your train ticket.

Step 3: Enter passenger details and contact information and click on ‘Book’ to reserve your ticket.

Step 4: After being issued, tickets will be delivered to your chosen address.

Note that you can only book a one-way or single-leg ticket in each order. Tickets are limited to a maximum of five per order (must be for the same date, same train number and same seat type). A separate order should be made for tickets for different dates, train numbers or seat types.

Book your car to avoid any delays

When booking your travel on Trip.com, you can enjoy access to numerous services at one place including scheduling a car. To book your car online, simply follow the steps detailed below.

Step 1: Click on ‘Cars’ on the homepage and enter your journey details such as pickup and drop-off dates and locations. 

Step 2: Choose your car based on the number of passengers and other requirements from a range of options such as small, medium and premium cars or SUVs.

Step 3: Enter the passenger details and contact information to finalise your booking.

Payment options on Trip.com

Trip.com's secure payment system takes the stress out of travel by providing easy payment options, including credit and debit cards, PayPal, and UnionPay.

For flights

Credit cards: Visa, MasterCard, JCB and American Express.

PayPal: This option is available when booking a domestic flight departing more than 24 hours after the time of booking only.

For hotels

Pay at the hotel: Most hotels accept payment at the hotel with no prepayment required. Due to a high demand for hotel rooms in China during peak periods, many hotels require credit card information to guarantee your reservation. Your credit card won't be charged unless you choose to pay by card at the end of your stay (or if you do not show up or cancel after the hotel cancellation deadline).

Pay by credit card: Prepaying for your hotel stay with a credit card allows you to use Trip.com Cmoney to reduce the cost of your booking. Trip.com accepts Visa, Mastercard, JCB and Amex.

Pay with Trip.com Cmoney: On individual hotel pages, some rooms will be marked Prepay online and include Cmoney as an option for payment. To use Cmoney to reduce the cost of your booking, select Prepay online.


For trains

Chinese domestic debit and credit cards

Chinese UnionPay cards

International credit cards (Visa, Mastercard, JCB, American Express) 

For cars

Credit cards

How to book on Trip.com using ShopBack Malaysia

ShopBack offers up to 3.5% cashback on various items if you travel using Trip.com. Here are the steps you need to follow to earn cashback from ShopBack:

Step 1: Visit the ShopBack website and click on the Trip.com store at the bottom of the homepage. You can also use the search box to find the link to the link to the store.

Step 2: Click on “Activate Cashback” button on the top left corner of the page.

Step 3: You can find the latest Trip.com coupon codes and Trip.com discounts in Trip.com voucher codes, promo codes, coupons and vouchers section.

Step 4: You will be redirected to the Trip.com website to browse and book your travel.

Step 5: When you confirm your booking, you will be eligible to earn cashback from ShopBack.

Trip.com policies for modification and cancellation of bookings

Flight tickets

Tickets cannot be modified online once they have been issued. For any concerns please contact the Trip.com support team. In addition, while Trip.com does not charge a fee for changes made to flight reservations, individual airlines may charge a fee based on their policies.

Furthermore, if your ticket status is Ticket Issued, you cannot cancel your order. However, if you haven't paid for the ticket, you can cancel your flight reservation by clicking on the Account tab located on the right-hand side of the navigation bar at the top of the page.


To change your reservation, click the booking number and Modify order. Then follow the directions to select and reserve a new hotel. To cancel your entire reservation, click Cancel order. Note that cancelled bookings cannot be reopened. Also, any cancellation or change made to the hotel reservation must be made before the hotel's deadline. All cancellations and changes after the deadline will be subject to extra fees.


Trip.com cannot cancel or modify tickets after issue. If change or cancellation is required, please go to the refund window at the boarding station with ticket and valid ID (this should be the same as that used for booking). Change or cancellation at the boarding station will be made according to local railway authority ticket refund regulations.


You will receive a full refund as long as you cancel the booking before the deadline. If you cancel after the scheduled pickup time, you will receive no refund. If you do not pick up the car, (commonly referred to as a ‘no-show’), you will receive no refund. To cancel your booking, please go to the booking details page and click ‘Cancel’. 

Cancelling a booking made with a Trip.com voucher

If you cancel your booking, your Trip.com coupon code will be returned to your account automatically. In addition, codes from Trip.com promotions can be used to discount bookings that are modified online or via the Trip.com app else it will be returned to the accout

Refund policies on Trip.com


In your booking details page, if the order status is Ticket Issued and there is a Refund button visible on the page, then you can apply for a ticket refund, but a cancellation fee might apply which depends on the policy of the airline. If it shows ‘Needs to be confirmed’, a Trip.com service agent will contact you to confirm the refund fee after you have submitted your refund application.


For prepaid bookings and those guaranteed by credit card, you may incur a no-show charge if you fail to show or cancel too late. This charge is usually equal to one night's stay or the full price of your stay.


In case the tickets issued are no longer available, Trip.com will refund the full price paid (subject to confirmation). Additionally, if the actual ticket purchase price is lower than the displayed price, Trip.com will refund the difference (subject to confirmation).

Connect with Trip.com customer care

Trip.com offers 24/7 assistance to customers in Malaysia in multiple ways for queries regarding bookings, cancellations, Trip.com voucher codes and other details via the following ways:


Flight: en_flight@trip.com

Hotel: en_hotel@trip.com

Train: en_train@trip.com

Customer service: en_support@trip.com

Phone: +86 21 3210 4669

When will I get my Cashback?

Tracked In
Claim In

Excludes taxes, fees & service charges
Excludes store credits & voucher code
Finalised and redeemable 60-75 days after stay
Terms & Condition
ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon and deal websites)
If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active
Return to ShopBack and click through to the merchant every time you are making a new transaction.
If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase.
For more details: www.shopback.my/terms-and-conditions

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