About Lookfantastic.com
Lookfantastic.com is the original online British beauty boutique. Today, they are Europe s number one retailer for beauty and the ultimate destination for hair, skincare and all things gorgeous. With over 14,000 products from more than 350 brands across hair, make-up, skin care, nails, electrical, fragrance, health , home fragrance and organic, they have something for everybody.
With a dedicated team of beauty experts who receive regular training directly from brands, Lookfantastic.com provides accurate and intelligent information on each product; supplying some of the leading luxury beauty and hair brands such as Estee Lauder, GHD, Dermalogica, Redken, Lancôme, Origins, Kérastase, REN, Benefit, Elemis and many more.
History of Lookfantastic.com
The site was founded in 1996, by Daniel Crown and has emerged as a leading name in beauty products. Attracting over half a million unique visitors a month, and £80m in sales in 2015, Lookfantastic.com has grown from strength to strength and continues to lead the online beauty market. They pride themselves on their wide range of brands and products, exclusive free gifts with purchases and fantastic member rewards.
Products available on Lookfantastic.com
This site has a wide range of beauty products from top brands that serve every need. Here we look at the products available on the website.
Hair
| Electrical | Trending Now | Product Type | Hair Type |
|---|---|---|---|
| Hair Dryers | Hair Colour & Root Touch Up | Shampoo | Dry Hair |
| Hair Straighteners | Cleansing Conditioners | Conditioner | Oily Hair |
| Rollers & Curling Tongs | Perfecting Curls | Organic & Natural | Fine Hair |
| Clippers & Trimmers | Second Day Hair | Hair Extensions | Damaged Hair |
| Premium Beauty | Treatments | Thinning Hair | |
| Hair Oil | Coarse & Textured Hair | ||
| Hair Styling | Coloured Hair | ||
| Hair Thinning & Loss | Curly Hair | ||
| Hair Brushes & Combs | Anti-Dandruff & Scalp Care | ||
| Electricals | |||
| Supplements |
| For Men |
|---|
| Top Brands |
| Kérastase |
| Redken |
| Aveda |
| Paul Mitchell |
| Pureology |
| Grow Gorgeous |
Makeup
| Trending Now | Complexion | Eyes |
|---|---|---|
| Brows | Primers | Mascaras |
| Brush Cleaners | Foundations | Brows |
| Contouring | Concealers & Colour Correctors | Eye Shadows |
| Makeup Palettes | Face Powders | Eyeliners |
| Premium Beauty | Highlighters & Shimmers | Lash & Brow Enhancers |
| Blushers | False Eyelashes | |
| Bronzers | Primers & Enhancers | |
| Tinted Moisturisers | Tweezers | |
| Makeup Removers |
| Lips | Nails | Top Brands |
|---|---|---|
| Lipsticks | Nail Polish | MAC |
| Lip Glosses | Nail Care | Bobbi Brown |
| Lip Stains | Nail Art | Estée Lauder |
| Lip Liners & Pencils | False Nails | Urban Decay |
| Protection & Balms | Tools & Accessories | Lancôme |
| Lip Plumpers | NARS | |
| Illamasqua |
Skincare
| Specific Concern | Skincare | Trending Now | Moisturise |
|---|---|---|---|
| Acne Prone | Cleanse | Face Mask Guide | Lotions |
| Anti Ageing | Cleansers | Organic & Natural | Moisturisers |
| Pigmentation | Exfoliators | Supplements | Serums |
| Redness | Toners | Premium Beauty | Oils |
| Regime | Makeup Removers | Skincare Tools | Mists |
| Correct | Skincare Systems | Balms | |
| Prevent | Facial Sponges & Cloths | ||
| Protect | Tweezers | ||
| Hale Clinic |
| Treatments | Specific Care | Top Brands |
|---|---|---|
| Masks | Normal & Combination | Elemis |
| Peels | Dry | FOREO |
| Eye Care | Oily | Clinique |
| Lip Care | Sensitive | La Roche-Posay |
| Supplements | Acne Prone | Eve Lom |
| Expert Skin | Anti-Ageing | Caudalie |
| Dark Circles | Elizabeth Arden | |
| Sun Care | REN | |
| Jurlique |
Bodycare
| Trending Now | Bath & Shower | Supplements | Targeted Care |
|---|---|---|---|
| Premium Beauty | Body Washes | Weight Loss | Slimming & Sculpting |
| Supplements | Cleansing Bars | Health & Wellbeing | Cellulite |
| Organic & Natural | Exfoliators | Skincare | Sun Care |
| Oral Care | Bath Oils/Soaks | Hair Care | Hair Removal |
| Teeth Whitening | Bath Salts | Dry Skin | |
| Deodorants | The Spa Collection | Hand & Foot Care | |
| Accessories | Moisturisers | Legs | |
| Lotions | Bust | ||
| Creams | Stretch Marks | ||
| Butters | Mother & Baby | ||
| Oils | |||
| Balms |
| Electrical | Accessories | Top Brands |
|---|---|---|
| Exercise & Tone | Pre-Tan Preparation | Decléor |
| Hair Removal | Body Tanners | Iluminage |
| Slimming & Sculpting | Post Tanning | Thisworks |
| Self Tanning | NUXE | |
| Imedeen | ||
| ESPA |
Fragrance
| For Her |
|---|
| For Him |
|---|
| Trending Now |
|---|
| 5* Rated Fragrance |
| Fragrance Offers |
| Home Fragrance |
| Luxury Gift Sets |
| Eau De Toilette |
| Eau De Parfum |
Men
| Face | Hair | Body | Shaving |
|---|---|---|---|
| Moisturisers | Shampoo | Bath & Shower Gels | Pre-Shave |
| Cleansers | Conditioners | Deodorants | Post Shave |
| Concealers & Correctors | Styling | Oral Care | Razors & Blades |
| Brushes & Combs | Self Tanning | Creams | |
| Gels | |||
| Oils & Serums | |||
| Shaving Brushes | |||
| Shaving Sets |
| Fragrance | Electrical | Top Brands |
|---|---|---|
| Eau De Cologne | Shavers | Redken Brews |
| Eau De Toilette | Clippers & Trimmers | Bulldog Skincare |
| Eau De Parfum | Toothbrushes | American Crew |
| Skincare Systems | Clinique For Men | |
| Lab Series Skincare For Men |
Dermalogical
| Moisturisers |
| Cleansers |
| Exfoliants |
| Targeted Treatments |
| Age Smart |
| Dermalogica Shave |
How to order on Lookfantastic.com
To shop on Lookfantastic.com, simply follow the steps given below.
Step 1: Visit the homepage and search for your desired product. You can also browse through the categories and then select the subcategory to locate your product.
Step 2: Browse through the products available and if you would like to buy the product, click on ‘Add to Basket. You will be able to see a confirmation for the same as a pop-up on your screen.
Step 3: If you want to add more products to your cart, you can continue shopping. To buy the products click on the cart icon at the top-right corner of your page and click on the ‘Checkout Securely Now button. At this stage you will be requested to enter your account details, or you can even continue as a guest.
Step 4: Enter your delivery and billing details in the next form. From there, you will be redirected to the payment page. In case you have a Lookfantastic discount code 2018 or Lookfantastic promo code 2018, don t forget to enter it in the box provided to claim your Lookfantastic discount. Enter your payment details and once confirmed, you will receive an order confirmation via email for your order delivery.
Payment options on Lookfantastic.com
- Visa
- MasterCard
- Maestro
- American Express
- One4all
- PayPal
Lookfantastic discount codes and promotions
For the best beauty deals, take a look at the latest Lookfantastic voucher codes from and see if you can get a special discount for your favourite products. With these offers you can treat yourself with extra gifts on every purchase, enjoy multi-buy offers and exclusive discounts. Whether you re looking for make-up, haircare, skincare or body products, you ll find the best beauty deals online at Lookfantastic. With new products and brands arriving at lookfantastic.com daily, sign up for their newsletter to receive the latest information and Lookfantastic code offers.
Lookfantastic discount codes and cashback on ShopBack Malaysia
Customers shopping from Lookfantastic in Malaysia can enjoy several additional discounts and benefits when they buy via ShopBack. Here, one can not only view any available Lookfantastic code, but also get additional cashback with every purchase through ShopBack. Some of the Lookfantastic voucher codes and offers have been listed below:
| Offer | ShopBack Deal | Terms and Conditions |
|---|---|---|
| Latest Products | Up to 5% cashback | Get your latest beauty products from Lookfantastic Lookfantastic T&Cs apply |
How to shop on Lookfantastic using ShopBack
ShopBack offers up to 5% cashback on various items if you shop from Lookfantastic in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Lookfantastic store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest Lookfantastic promo code or Lookfantastic discount code in the Lookfantastic promo code, voucher codes, discount codes and coupons section.
Step 4: You will be redirected to the Lookfantastic website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Shipping and delivery on Lookfantastic
- Free standard delivery when you spend above RM50 in your order. It will take an average 5-12 working days.
- Tracked order costs RM45 (it will take an average 4-8 working days)
- Free Tracked Delivery when you spend above RM500
Refunds and returns on Lookfantastic
It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to Lookfantastic immediately so that they can investigate.
Before attempting to return an order you will need to contact the customer service team to request a returns authorisation number. Without this number it can be difficult to process your return meaning the process may take longer.
The cancellation period for your order will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods. Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.
Lookfantastic will make the reimbursement without undue delay and not later than:
(a)14 days after the day they receive back from you any goods supplied; or
(b)(if earlier) 14 days after the day you provide evidence that you have returned the goods; or
(c)if there were no goods supplied, 14 days after the day on which Lookfantastic is informed about your decision to cancel the order.
Lookfantastic will make the refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. You will have to bear the direct cost of returning the goods.
Model Cancellation Form example
To: The Hut.com Limited, Meridian House, Gadbrook Park, Rudheath, Cheshire, CW9 7RA.
I hereby give notice that I cancel my contract of sale of the following goods:
- Ordered on:
- Order number:
- Name of customer:
- Address of customer:
- Signature of customer (only if sent by paper):
- Date:
To arrange a return
Please contact the Customer Service team to arrange your return.
Lookfantastic will need to know your order number, the item you want to return and the reason for return. Upon receipt of these details they will provide you with a unique returns authorisation number and all the necessary information to arrange the return.
Please package the item securely and ensure the returns form is included inside.
You will need to obtain a proof of postage receipt when you send your item to Lookfantastic. Proof of postage does not cost anything but without it Lookfantastic may not be able to process your refund or replacement in the rare event that your item is lost in transit. If you request a replacement and the product is no longer available, the company will process a refund back to the original account used to purchase the item.
Any item you have accepted and then returned is your responsibility until it reaches the Lookfantastic warehouse. Please therefore ensure that you send your item back using a delivery service that insures you for the value of the goods.
Lookfantastic will refund postage costs to return an item where the return is required due to company error. For instance:
- If you were sent the wrong item
- If the item is damaged or faulty
- Where you are returning a substitute item which you do not want to keep
Lookfantastic will not refund postage costs to return items which are unwanted or no longer required. These costs will need to be covered by you, so it is advisable to use a delivery service that insures you for the value of the goods.
Lookfantastic will not refund postage costs to return any item due to reported damage or fault where no error was found in the testing process. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed.
Contact Lookfantastic customer care
In case you require additional assistance or want to share your feedback, you can connect with the customer care team via the following methods.
Email https://www.lookfantastic.com/lfint/customerQuery.secure?action=postQuery
Call 0161 8131481 any time during the following hours:
Monday to Friday 24 hours a day
Saturday 9am to 4pm (Closed on Sundays and Bank Holidays)
Calls will be charged at 5p per minute from a BT Landline, costs from other service providers may vary.
In addition, you can also follow the brand on social media for latest updates and offers.
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