To ensure Sephora Cashback and promo code eligibility.
DOs
Always ensure payment completed and redirect back to Sephora order success confirmation page
Use only promo codes featured on ShopBack
DON'Ts
Payment is not completed/not redirected to Sephora's order success confirmation page
Gift card purchases
Returns, exchanges & cancellations
Sephora app purchases
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
2 DAYS
45 DAYS
Notes
- Always ensure redirect back to Sephora's order success confirmation page to ensure cashback is tracked - Excludes taxes, fees & service charges,store credits & voucher code - New Customers means first purchase with Sephora...
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Terms & Conditions
ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon and deal websites) If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active Return to ShopBack and click through to the merchant every time you are making a new transaction....
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More about Sephora
Sephora coupon codes, deals and cashback with ShopBack
Along with an extensive product range, Sephora Malaysia also offers customers huge rewards on their orders in the form of Sephora promo codes, coupons and other special offers such as free shipping. In addition, when you shop via ShopBack, you can also enjoy additional cashback as an added benefit.
To stay updated with the latest products and coupon offers, be sure to follow Sephora on Facebook, Twitter, Instagram and/or YouTube and subscribe to their newsletter.
Sephora Malaysia
Sephora is a visionary beauty-retail concept offering customers in Malaysia every beauty product they can dream of from the best of brands. Be it beauty staples like lipstick and eyeliner or the latest makeup collaborations, it s always stocked at Sephora. The online store offers a unique variety of one-of-a-kind beauty items from around the world, making it simple for you to discover targeted natural and clinical skincare that addresses every concern.
This brand is your passport to the world of beauty. Customers can enjoy exclusive beauty insider treats, personalised recommendations and a curated shopping experience with their popular loyalty programme, Beauty Pass. Sephora offers free samples, home delivery, simple returns and gift cards to share the beauty with your loved ones. With cult-classics, bestsellers, and undiscovered favourites, it s easy to put your best face forward with high-performance makeup and skincare that shows off your personal style.
Shop easily for your dream makeup collection full of must-have basics and on-trend staples like collagen serums, liquid eye shadow and volumizing mascara. Additionally, Sephora is at the forefront of beauty trends with a carefully curated selection of brands such as Algenist, Caudalie, Dior, Urban Decay, Clinique, Stila and a lot more.
History of Sephora
Sephora was founded in France by Dominique Mandonnaud in 1970. The company s unique, open-sell environment features an ever-increasing amount of classic and emerging brands across a broad range of product categories including skincare, makeup, fragrances, body and hair care, in addition to Sephora s own private label. Today, Sephora is not only the leading chain of perfume and cosmetics stores in France, but also a powerful beauty presence in countries around the world.
Owned by LVMH Moët Hennessy Louis Vuitton, the world s leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, disruptive spirit and constant innovation.
At present, Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 200 stores across the Asia Pacific region including Australia, China, Singapore, Malaysia, Thailand, Indonesia & India. In Feb 2016, Sephora launched its online store in Malaysia.
Products sold on Sephora
Here is a preview of the products available at Sephora Malaysia.
Makeup
Face
Eyes
Lips
Nails
Contour
Eyebrows
Lipstick
Nail Polish
Face Primer
Eyeliner
Lip Stain & Tint
Base & Top Coat
Tinted Moisturizer
Eyeshadow
Lip Gloss
Nail Art
BB & CC Cream
Mascara
Lip Liner
Nail Treatments
Powder
False Eyelashes
Lip Balm
Nail Polish Remover
Concealer & Corrector
Eye Primer
Lip Plumper
Nail Sets
Foundation
Under Eye Concealer
Lip Primer
Highlighter & Illuminator
Eye Palettes & Sets
Lip Palettes & Sets
Blush
Makeup Remover
Makeup Remover
Setting & Finishing Spray
Bronzer
Face Palettes & Sets
Skincare
General
Moisturizer
Cleanser and Exfoliator
Sun Care
Mask
Day Moisturizer
Facial Cleanser
Face Sunscreen
Peel
Night Cream
Blotting Paper
Self-Tanner
Face Oil
Facial Mist
Scrub & Exfoliator
After Sun Care
Serum & Booster
Neck & Decollete Cream
Toner
Eye Care
Skincare Sets
Lip Care
Hair
Styling
Shampoo and Conditioner
Treatment
Heat Protection
Shampoo
Hair Masks
Hair Spray
Dry Shampoo
Hair Serum
Hair Cream
Conditioner
Hair Oil
Mousse
Leave-In Conditioner
Scalp Treatment
Pomade, Wax & Gel
Hair Care Sets
Texturiser
Volumiser
Hair Colour
Tools and Brushes
Brushes
Manicure and Pedicure
Makeup Accessories
Face Brushes
Nail Clippers
Tweezers & Brows
Eye Brushes
Nail Files & Buffers
Eyelash Curlers
Lip Brushes
Scissors
Pencil Sharpeners
Multipurpose Brushes
Pedicure Tools
Mirrors
Brush Sets
Manicure & Pedicure Sets
Brush Cleaners
Bags & Organizers
Sponges & Applicators
Beauty Devices
Makeup Bags
Sponges
Makeup
Professional Cases
Powder Puffs
Skincare
Palette Organizers
Dental Care
Containers
Brushes & Combs
Bath and Body
Bath and Shower
Moisturizer and Suncare
Treatments
Fragrance and Grooming
Body Wash
Body
Cellulite & Stretch Marks
Men
Bath Soak
Hand Cream
Contouring & Sculpting
Women
Body Exfoliator
Foot Cream
Mother & Baby
Home
Body Sponges
Sun Protection
Hair Removal
Hand Wash
Self-Tanner
Deodorant
Bath & Shower Sets
After Sun Care
Men
Skincare
Hair Styling
Grooming
Hair Care and Sun Care
Cleanser
Hairspray
Bath & Shower
Shampoo
Exfoliator
Hair Cream
Body Moisturiser
Conditioner
Toner
Pomade, Wax and Gel
Deodorant
Sun Protection
Moisturizer
Texturiser
Shaving
Fragrances
Masks & Treatments
Volumiser
Whether you are looking to tame your frizzy hair, add some glow to your face with radiance drops or give your skin a smooth look with a deluxe makeup brush, Sephora has high-quality products for every need. In addition, the carefully curated gifts for him and her allow you to select the best birthday gift for your loved ones.
How to shop at Sephora
Step 1: Login to your account or register for a new account.
Step 2: Search for your favourite products or brands such as Marc Jacobs, Kate Somerville and Lancôme using the category tabs or the search bar.
Step 3: To add items in your cart, click on “Add to Bag” for the item you wish to purchase. To change the quantity of the item, change the number in the box under the Quantity column.
Step 4: Add as many products as you d like and when done review the items in bag cart by clicking on the ‘Bag link, located at the top right of the page.
Step 5: If you have any applicable ‘Promo Codes , enter the same and click on ‘Apply to save your money. The total price will be updated with the discount. Here, you can also choose a free sample based on your order.
Step 6: Check all the details and when you are ready to place the order, click on ‘Secure Checkout
Step 7: Fill in all necessary details for your shipping details and click on ‘Proceed to Purchase to choose your preferred payment method.
Step 8: Once your payment has been processed, you will receive a confirmation email shortly. Your order is not confirmed until you receive a confirmation email.
Payment options on Sephora
Sephora Malaysia accepts different payment methods making it easier for customers to enjoy their online shopping experience without having to travel to multiple stores. These include:
· Credit Cards (Visa/Mastercard/AMEX)
· Paypal
· Online Bank Transfer
· Cash on delivery is currently only available in Penang, Kelantan, Terengganu, Pahang, Perak, Selangor, Kuala Lumpur, Putrajaya, Negeri Sembilan, Melaka and Johor. Please enter your post code at checkout to identify if COD is available in your area. Note that COD is available for purchases of value RM300 and below (after applicable discounts).
Stay in trend with the Sephora Beauty Pass Program
Sephora Beauty Pass is a rewards program that allows you to earn points, redeem rewards, receive member exclusive promotions, welcome and birthday surprises and the latest beauty news. The Program is available in-stores and online for Singapore, Malaysia, Thailand and Australia and online for Hong Kong, Philippines, Indonesia and New Zealand and is free to join.
You can earn points through any of the methods given below:
· Product review of purchased products (approved) = 5 points
The Sephora Beauty Pass Program has three tiers: Sephora White, Sephora Black and Sephora Gold.
Sephora White
When you first register as a member, you will be added to the Sephora Beauty Pass Program. You become a Sephora White member after you make your first purchase. The Sephora White membership never expires. Benefits include:
· Welcome Bonus - 50 Beauty Pass points
· Birthday Month 2x Beauty Pass points - one time redemption online or in stores
· Members-only exclusives and seasonal promotions
Sephora Black
You can earn the Sephora Black status by spending a minimum of RM900 on merchandise (excluding the purchase of e-Gift Cards, Gift Cards, taxes and/or shipping fees) online or in Sephora stores in Singapore, Malaysia, Thailand and Australia within 365 days from your first purchase. The Sephora Black status remains for 365 days from the date the Beauty Pass member qualifies; after that, you will have to maintain a minimum spend of RM900 every 12 months to retain your Sephora Black status. Benefits include:
· Welcome Gift - one time redemption online or in stores
· Birthday Month 2x Beauty Pass points - one time redemption online or in stores
· Birthday Gift - one time redemption online or in stores
· Members-only exclusives and seasonal promotions
· Exclusive invites to Sephora private sales, events and workshops
Sephora Gold
You can earn the Sephora Gold status by spending a minimum of RM4,500 on merchandise (excluding the purchase of e-Gift Cards, Gift Cards, taxes and/or shipping) online or in Sephora stores in Singapore, Malaysia, Thailand and Australia within 365 days from the date you qualify for Sephora Black status. The Sephora Gold status remains for 365 days from the date the Beauty Pass member qualifies; after that, you will have to maintain a minimum spend of RM4,500 every 12 months to retain your Sephora Gold status. Benefits include:
· Welcome Gift - one time redemption online or in stores
· Birthday Month 2x Beauty Pass points - one time redemption online or in stores
· Birthday Gift - one time redemption online or in stores
· Benefit Brow Bar service - available only in participating Sephora stores
· Members-only exclusives and seasonal promotions
· Early access invites to Sephora private sales, events and workshops.
· First access to exclusive launches
· Complimentary Custom Makeover - can be redeemed only once in a month per customer
How to Shop on Sephora using ShopBack
ShopBack offers up to 10.50% cashback on various items if you shop from Sephora. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Sephora store at the bottom of the homepage. You can also use the search box to find the link to the merchant store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: If you are interested in finding latest Sephora coupons, check out the Sephora Promo codes, coupon codes, vouchers and discount codes section.
Step 4: You will be redirected to the Sephora Malaysia website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Shipping and delivery options on Sephora Malaysia
All items are shipped from Singapore and customers will receive an email with their tracking information for the same. The shipping fee is RM 20 for orders below RM 80 and the average delivery time for an order is 5-10 business days. A shipping fee will apply if the minimum purchase amount falls below RM 80 after discounts.
Sephora Malaysia s return and exchange policy
For defective and incorrect items, Sephora has a 14-day exchange policy upon receipt of order, subject to the following terms and conditions:
· Item must be in its original purchase condition, packaging must be unopened, unused, unmarked and not defaced in any manner.
· Items purchased as part of a set or a multi-item pack must be returned as a whole set.
This return policy does not apply to items, which have been stated as Non-exchangeable or Non-returnable. Returns are not applicable for products ordered incorrectly but only in case of any defect or issue with the product.
For returns, email Sephora at http://www.sephora.my/ with your order number and information on the affected item. Returned items must meet the requirements above. Note that refund is only applicable if item is out of stock
Sephora customer service
For any additional information you can reach out to the Sephora customer care team online at contact.my@sephoradigital.com or by calling their number +60 16 299 1444 from Monday to Friday, 9:00am - 5:30pm. In addition, you can also start a live chat or send a message via their online form.
