Marketplace
Taobao
Up to 10% Cashback
10%
| Standard | Upsized | |
|---|---|---|
New Customer | RM16 | RM16 |
Existing Customer (Up to 10%) | 10% | 10% |
Cashback timeline
Purchase
Tracked in
4 days
Confirmed in
120 days
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
Other terms and conditions
Taobao terms and conditions
- Cashback rates vary by product and store. ShopBack will credit Cashback based on the commission received from each Taobao store.
- Once you’ve added your first item to the cart, you can continue shopping without returning to the ShopBack app.
- Cashback only applies to the amount paid after any deductions from Taobao Points, store vouchers, timed deals, or new store promotions.
- All items on ai.taobao are eligible for Cashback. For purchases outside ai.taobao, selected items are eligible.
Deals & Discounts
How It Works
Cashback tips
Remember to check T&Cs
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Restart from this platform every time
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Empty shopping cart first
For Taobao, you need to clear your cart, close the Taobao app, open this platform to visit the Taobao app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
For Taobao, you need to clear your cart, close the Taobao app, open this platform to visit the Taobao app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
Restart from this platform if payment fails
If you encounter payment errors during your purchase, you should restart your visit to the Taobao from this platform to ensure that your Cashback continues to be tracked.
If you encounter payment errors during your purchase, you should restart your visit to the Taobao from this platform to ensure that your Cashback continues to be tracked.
Accept all cookies from the store
Taobao can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
Taobao can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.