Taobao Malaysia Shopping 淘宝马来西亚 Apr 2018 Promotions

Taobao Malaysia

Taobao Malaysia is a popular online shopping platform based in China. Headquartered in Hangzhou Zhejiang, Taobao Malaysia is part of of the Alibaba Group. As a Malaysia online shopping website, Taobao has a huge online database of numerous products. Currently, Taobao has nearly 500 million registered users, more than 60 million fixed visitors per day, and a whopping 800 million online products purchased on the platform so far.

This e-commerce giant is a popular China wholesale shopping destination. It facilitates transactions between buyers and sellers easily on an online portal. For customers around the world and Malaysia, this online shopping website has become the go-to site for almost every product under the sun. 

History of Taobao

Taobao was founded by Alibaba Group on May 10, 2003 and provides a platform for small businesses and individual entrepreneurs to open online stores for selling their products directly to consumers. With unmatched success received by Taobao, the company also launched Tianmao, now known as Tmall, which is a Chinese-language website for business-to-consumer (B2C) online retail.

Products sold on Taobao

Taobao hacks for all shopaholics - to enjoy all these products at an even more discounted rate, don’t forget to visit the site during Taobao sale days such as the 11.11 sale and 12.12 sale. In addition, one can always find the latest Taobao promo code or Taobao voucher for added savings. 

How to buy from Taobao Malaysia

Step 1: Enter world.taobao.com and select Malaysia as the desired country. Prices will be shown in MYR, but the payment will be charged under RMB (China currency). You can choose to search for your desired product in the home search bar, you can also click on the home page you want to buy. You can also do a quick Taobao image search by clicking on the camera icon in the search bar.

Step 2: Sign up if you are a first-time user to facilitate easy check out and payment. Existing users can log in to their account.

Step 3: Open the product page and select the size and color of the product. If you have a product problem, you can also contact the seller through Ali Wangwang consultation. Be sure to check that your product is eligible for Taobao shipping to Malaysia.

Step 4: Fill in your address, select cross-border logistics, determine the order information is no problem, click [submit orders]. In case you have Taobao promo code, be sure to enter it in the box provided. If you purchased return shipping insurance, you can find your transaction records in the “My Taobao” - “I am a buyer” - “Baby has bought ” page, and the order will be prompted with the words “ Return Shipment Insurance”.

Step 5: Enter the Alipay cashier after submitting the order and choose your payment method (some may require you to fill in the card information or other certification). After the payment is successful, you can see this order in [My Taobao] - [Baby has bought].

Payment options on Taobao Malaysia

To facilitate easier Taobao shopping, customers in Malaysia can pay through a variety of ways, including:

● Visa & Mastercard: You can pay directly with Visa, MasterCard, JCB International Credit Cards, regardless of whether the seller's store supports credit card identification. If you check out in a currency other than your credit card’s currency, you may be subject to a currency-conversion fee from your card issuer.

● Alipay

● Malaysia Online Banking.

Enjoy the latest Taobao coupon codes and Taobao deals for added discounts

Taobao offers customers in Malaysia huge savings with the help of a Taobao coupon code or Taobao discount code across several categories. During the festive season such as Christmas and Chinese New Year’s, these deals are even more extensive and cover even the most expensive products. Whether you are looking to purchase something for yourself or surprise a loved one with a unique gift, be sure to return to this website often to stay updated on the latest deals and Taobao coupon code offers.

Taobao coupon codes and cash rewards with ShopBack

How to Shop on Taobao using ShopBack

ShopBack offers up to 10% cash rewards on various items if you shop from Taobao Malaysia. Here are the steps you need to follow to earn cash rewards from ShopBack:

Step 1: Visit the ShopBack website and click on the Taobao store at the bottom of the homepage. You can also use the search box to find the link to the merchant store.

Step 2: Click on “Activate Cashback” button on the top left corner of the page.

Step 3: If you are interested in finding the latest Taobao discount code, check out the Promo codes, coupon codes, vouchers and discount codes section.

Step 4: You will be redirected to the Taobao website to browse and select the items.

Step 5: When you place the order, you will be eligible to earn cash rewards from ShopBack. The reward rates differ based on product categories and based on whether you are a new or an existing customer.

Exchange and returns on Taobao

If you want to exchange goods, please follow the below procedure.

1. If the order "Unconfirmed Goods Receipt", cannot apply for a replacement in this state, it is recommended that you contact the seller to negotiate the exchange, and retain the relevant chat credentials. If you cannot reach a consensus, it is advisable that you apply for a refund instead.

2. Within 0-15 days of the order "successful transaction" , it is recommended that you give priority to " apply for after-sales " and choose " replacement "

3. After 15 days of “successful transaction”, your transaction has passed the scope of rights protection of the exchange. It is recommended that you contact the seller to negotiate with you! For a Pro member, if the above application is rejected by the seller, you can apply for Taobao customer service intervention.

Buyer protection on Taobao

Shopping is fun, easy and safe on Taobao with its buyer protection guarantee, protecting customers across the globe from any possible fraudulent activity or sale. No matter which country you come from, as long as you shop on Taobao, you can enjoy the following protection:

Full refund: If you fail to receive the merchandise, Taobao will support you to receive a full refund (including full merchandise and shipping costs).

Full refund: If the product has quality problems or is inconsistent with the seller's online description, Taobao will offer support to return and refund (including the full price of the product, the first shipment in mainland China, and the return shipping cost); you can also choose to negotiate partial refund with the seller and keep the goods.

Taobao will pay the seller a deposit for you, if you do not receive the merchandise after payment, or if the received merchandise has quality problems or is inconsistent with the online description, you may initiate rights protection in accordance with the Taobao rules. If it is determined that the rights protection has been successful, Taobao will deduct the seller’s security deposit for payment.

How to apply for an international refund

If you need a refund of the international transit fee order, please check the following specific operation procedures:

Log in to your account. Under [Overseas Logistics Orders], find the order you need to apply for a shipping refund and click on the red font on the order page [Refund issue].

After jumping the page, select [Refund Only] and select the closest refund reason with you. Click others if your refund reason does not fully explain your problem. You can follow up on the description and submit a refund request, waiting for the transferor to process your refund request within 48 hours.

Contact Taobao customer care for more help

For any queries or concerns, customers in Malaysia can reach out to the assistance team via the hotline number 1800-807-178 from Monday to Friday 9:00 am to 6:00 pm. In addition, you can also stay in touch with the latest offers and deals by downloading the Taobao app or following the brand on social media:

Facebook 

Twitter

Instagram 

For similar products also check out the following sites: Lazada and AliExpress.