Special for New Customers! Book Airbnb & enjoy RM40 Cashback with minimum spend of RM375!
Book stunning places to stay worldwide on Airbnb. Discover entire homes and private rooms perfect for any trip.
- ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon and deal websites)
- If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active
- Return to ShopBack and click through to the merchant every time you are making a new transaction.
- If you are making 3 separate transactions on the merchant, you should click through ShopBack 3 times, each time before making a new purchase.
- For more details: www.shopback.my/terms-and-conditions
Airbnb: Holiday Rentals, Homes, Experiences & Places
Travelling the world or visiting destinations on your bucket list has become much easier due to accommodation options on Airbnb. For those that still wonder, ‘What is Airbnb?’ here we bring you important details and information about this travel solution.
Airbnb.com is a global travel community that offers end-to-end trips, including where you stay, what you do and the people you meet. Airbnb helps empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs.
The accommodation marketplace here offers access to millions of places to stay in more than 191 countries, from apartments and villas to castles, treehouses and B&Bs. With Experiences, people can see a different side to a destination through unique, handcrafted activities run by locals, while a partnership with Resy provides access to the best local restaurants in selected countries.
History of Airbnb
The idea for Airbnb began when Brian Chesky and Joe Gebbia became hosts to the first guests of Airbedandbreakfast.com to make rent money during a weekend when hotels are sold out for a design conference. Realising great potential for this idea in the travel community, they founded Airbnb in 2008 with their partner Nate Blecharczyk.
In August 2008, the site made 80 bookings during the Democratic National Convention due to hotel room shortages. Since then the company expanded to homes, vacation rentals and other accommodation options. In 2011, Airbnb began its international expansion with the opening of their German office.
Currently, there are nearly 5 million Airbnb listings worldwide across 81,000 cities and over 191 countries. The top markets by active listings are Paris, London, New York, Rio de Janeiro, Los Angeles, Barcelona, Rome, Copenhagen, Sydney, and Amsterdam.
Services available on Airbnb
Airbnb is the ideal solution for every traveller with multiple accommodation options and local experiences. Here, we bring you some of the services available on Airbnb. They include Experiences, Restaurants and the Accommodation category.
|Boutique Hotel Rooms|
|Others (Tree Houses, Boats, Castles)|
Airbnb offers a wide variety of spaces, ranging from shared rooms to private islands. Based on the type of room an Airbnb host lists, they will be grouped into the following:
· Entire place
· Private room
· Shared room
Entire places are best if you're seeking a home away from home. With an entire place, you'll have the whole space to yourself. This usually includes a bedroom, a bathroom, and a kitchen.
Private rooms are great for when you prefer a little privacy, and still value a local connection. When you book a private room, you'll have your own private room for sleeping and may share some spaces with others. You might need to walk through indoor spaces that another host or guest may occupy to get to your room.
Shared rooms are for when you don't mind sharing a space with others. When you book a shared room, you'll be sleeping in a space that is shared with others and share the entire space with other people. Shared rooms are popular amongst flexible travellers looking for new friends and budget-friendly stays.
In addition to looking for places to stay based on room type, you can also filter searches to look for something more specific like a pool or to browse listings that are good for travelling with a family.
How to book a room on Airbnb
To book an accommodation on Airbnb, simply follow the steps given below.
Step 1: On airbnb.com, enter your destination, travel dates, and number of guests, and click ‘Search’.
Step 2: You can use the filters (for example, price range) to narrow your options. Click More Filters to see all available filters. From the options available, scroll through the listings or use the map to find listings in the location you want.
Step 3: Click on a listing to open it. To learn more about it, read the description, check the available amenities, review the House Rules, and see reviews that other guests have left for the host.
Step 4: In case you have any questions, send the host a message. If you’re ready to book, request to book the listing (or use Instant Book if the host has it turned on). In case you have an Airbnb coupon or Airbnb promo code, be sure to use the same prior to your booking.
Step 5: To finalise your booking, you will need to enter your Airbnb login details or create an account if you are a new user. You can also save your favourite places in Save to keep them on hand for later or share with your friends.
Booking options on Airbnb
For hosts who don’t want to approve each reservation, you’ll see a button on their listing that says Instant Book. Like the name suggests, you can confirm a reservation at these places right away.
Request to Book
Many hosts prefer to approve reservations before they’re final. In this case, you’ll see a button on their listing that says Request to Book. To submit a reservation request, you’ll need to enter your payment details. Hosts have 24 hours to accept your request, and your reservation is automatically confirmed once they do.
Pre-approvals and Special Offers
If you decide to contact the host to ask questions before attempting to book, the host may respond to your message by inviting you to make a reservation with either a pre-approval or Special Offer. A pre-approval is an invitation to finish booking for the dates and number of guests you noted in your message. A Special Offer gives the host the opportunity to provide special pricing, dates, and other reservation details before you book.
Payment options on Airbnb
Airbnb supports several payment methods, which depend on the country your payment account is located in. You'll see which payment methods are available to you on the checkout page, before you submit a reservation request. After you select your country, all your payment details will be shown.
Payment options may include:
· Major credit cards and pre-paid credit cards (Visa, MasterCard, Amex, Discover, JCB)
· Many debit cards that can be processed as credit
· PayPal for select countries
· Alipay for China only
· Postepay for Italy only
· Sofort Überweisung for Germany only
· iDEAL for the Netherlands only
· Boleto Bancário, Hipercard, Elo, and Aura for Brazil only
· PayU for India only
· Google Pay for US Android App only
· Apple Pay for iOS App only
Enjoy discounts with Airbnb Malaysia promo offers and Airbnb coupon codes
Along with various travel opportunities, Airbnb also offers several discounts to travellers with the help of Airbnb promo offers, Airbnb voucher codes and other exciting deals. Be sure to sign-up for the newsletter to get the latest Airbnb coupon code and Airbnb discount code delivered straight to your inbox.
To use an Airbnb coupon code
In case you have an Airbnb coupon code you want to use towards a home reservation you can add it on the checkout page to enjoy your Airbnb discount. Note that an Airbnb code can't be applied to existing reservations or to experiences.
Steps to redeem your Airbnb coupon code Malaysia
● When entering your payment on the checkout page, click Redeem a coupon below your payment method
● Enter your Airbnb Malaysia coupon code
● Click Apply
Here are a few other things to keep in mind if your coupon code isn’t working:
● If your coupon has expired, there is no way to re-activate it.
● Coupons can only be used once. If you cancel a reservation that used a coupon, the coupon is also no longer valid.
● You can only use coupons issued by Airbnb.
● If you don’t use the full amount of a coupon, you won’t receive the difference.
● Coupons aren't transferable. A coupon can only be used by the person it was given to.
● Coupons can only be used for the type of booking they were issued for. For example, coupons for home reservations can't be used for experience reservations.
● Only one coupon can be used per reservation.
Airbnb promotion deals and cashback on ShopBack Malaysia
Customers booking their travel on Airbnb in Malaysia can enjoy several additional discounts and benefits when they book via ShopBack. Here, one can not only view any available Airbnb Malaysia promo code, but also get additional cashback with every booking through ShopBack. Some of the Airbnb voucher code offers have been listed below:
|Offer||ShopBack Deal||Terms and Conditions|
|New Customers||Up to RM40 cashback||Special for New Customers! Book Airbnb & enjoy RM40 Cashback with every booking when you spend a minimum of RM375! Airbnb T&Cs apply|
|Adventures and Experiences||Up to RM15 cashback||Unforgettable trips start with Airbnb. Find adventures nearby or in faraway places and access unique homes, experiences, and places around the world. Airbnb T&Cs apply|
How to book on Airbnb using ShopBack
ShopBack offers up to RM15 cashback on various travel options if you book via Airbnb in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Airbnb store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest Airbnb promo code 2018 or Airbnb discount code in the voucher codes, discount codes, promos and coupons section.
Step 4: You will be redirected to the Airbnb website to browse and book your travel.
Step 5: When you confirm your booking, you will be eligible to earn Airbnb cashback from ShopBack. The cashback rates differ based on product categories and based on whether you are a new or an existing customer.
Cancellation and refund on Airbnb
Airbnb allows hosts to choose amongst three standardised cancellation policies (Flexible, Moderate, and Strict) that are enforced to protect both hosts and guests. Each of these policies are chosen by the hosts and reflect the penalties applicable in case of a change or cancellation. The Long Term cancellation policy automatically applies to all reservations of 28 nights or more.
A host's cancellation policy can be found in the Cancellations section of their listing page. Guests will also be asked to agree to the host's cancellation policy when they make a booking. You can cancel a reservation and review any penalties by going to Trips, tapping the reservation and scrolling down to Cancel Reservation.
In case the host cancels a reservation
If your reservation is cancelled by your host you'll have two options:
● Transfer your payment to a new Airbnb reservation
● Get a full refund
Note: In the event that your reservation is more than 4 weeks away, your payment will be automatically refunded.
Transfer your payment to a new Airbnb reservation
If you choose this option, the money you paid towards your initial reservation is immediately available to use towards a new reservation. Once you've found a new place, Airbnb will automatically transfer your original payment to your new reservation request, along with any eligible credit from Airbnb. If your new reservation costs less than your original reservation, you will also be refunded the difference.
Get a full refund
If you don't want to book another place on Airbnb, you can ask for a full refund. To get a refund:
· Log in to your Airbnb account from a computer
· Go to Your Trips
· Find your cancelled reservation
· Click Request a refund
If your host cancels a reservation you used a coupon or Airbnb promo code on, your coupon code will remain active and can be used toward another reservation. If you received an additional rebooking credit because of the cancellation, this amount will automatically be applied to your next reservation.
Note: You can’t apply more than one coupon or credit at a time, so if you want to use your original coupon to book a new place, you’ll first need to remove the additional credit.
Changing or cancelling a reservation as a guest
If you need to make a change to a confirmed reservation, you can submit a change request to your host.
To change your reservation:
· Go to Your Trips on airbnb.com.
· Next to the reservation you want to change, click Change Reservation.
· Choose Change Reservation.
· Change the dates of your stay or the number of guests.
· Click Submit Alteration.
If the host accepts your request, your reservation will be updated and you’ll be charged or refunded if necessary. If the request is declined or you don’t receive a response, your reservation will stay the same.
Guidelines to change a reservation
● If your reservation has already ended, you won't be able to change it.
● If you want to update the details of your change request, you’ll have to repeat the steps above, remove your request, then submit a new one.
● If the host altered their pricing for the added dates before you requested the change, your new reservation will reflect this pricing, unless you booked a Special Offer.
● If your reservation qualified for a weekly or monthly price discount, changing the reservation dates may affect whether or not you're still eligible for the discounted rate.
Cancel a reservation
You can cancel a reservation any time before or during your trip. To cancel a reservation:
● Go to Your Trips
● Next to the reservation you want to cancel, click Change or Cancel
● Choose Cancel Reservation
● If you cancel, your refund will be determined by your host’s cancellation policy. Airbnb will show you your refund breakdown before you finalise the cancellation.
Contact the Airbnb customer care team
For travellers in Malaysia, you can connect with the customer care team via the following methods:
Call: +603 7724 0164 or 1800 889 814 (toll-free)
Online help: Sign in to your account and click on the ‘Contact Us’ in the help centre
For latest updates and offers, be sure to follow the brand on social media.
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