To ensure Etihad Airways Cashback and promo code eligibility.
DOs
Use only promo codes featured on ShopBack
DON'Ts
Bookings not made on www.etihad.com
Bookings via the Etihad Guest Loyalty programme
Etihad Airways Mobile App bookings
Changes and cancellations made to booking
Ancillary services (Eg. Car Rental, Preferred seats payment, etc)
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
2 day
120 days
Notes
Tracked at RM0 initially and readjusted to the correct amount within 60 - 75 days after travel Cashback applicable on total fare including any related taxes, fees, services charges and other surcharges
Terms & Conditions
ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon and deal websites) If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active Return to ShopBack and click through to the merchant every time you are making a new transaction....
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More about Etihad Airways
Access Etihad Airways promo codes, coupons and more on ShopBack
Etihad offers customers numerous promo and coupon codes to make their trip more exciting and cost-effective. However, when booking online via ShopBack, customers can not only find all these deals well-organised and visible at glance but can also earn cashback with each booking.
Follow the brand on Facebook, Twitter, Instagram and/or YouTube for instant updates on deals and travel destinations.
lar services you can also check out Emirates and Expedia.
The current ongoing deals include:
Offer
Deal
Terms and Conditions
Etihad flights
Up to 1.0% cashback
Enjoy Cashback when you book flights from Etihad Airways via ShopBack today!
Etihad Airways
Etihad Airways is the national airline of the United Arab Emirates. The vision of the airline is to be the best in the world while connecting the globe via Abu Dhabi. Etihad Airways seeks to reflect its values of Arabian hospitality and warmth- as well as enhance the reputation of Abu Dhabi as a world class business and leisure destination.
The Etihad flight experience is inspired by its Emirati values and benchmarks itself against the world s best hospitality establishments, not just other airlines. The airline has introduced a number of signature travel experiences with world-class products and innovative service offerings such as the Inflight Chef, Food & Beverage Managers and Flying Nannies.
History of Etihad Airways
As an airline, Etihad has come a long way in a short time – just like its home Abu Dhabi. The airline was established by Royal (Emiri) Decree in July 2003 and is wholly owned by the Government of Abu Dhabi with a mandate to operate safely, commercially and profitably.
For the airline, the Etihad guest is at the heart of everything it does. The airline is in a perfect geographical position and offers its guests a network of over 110 passenger and cargo destinations across six continents, with a young and environmentally friendly fleet of more than 120 aircraft.
Etihad is also one of five key business divisions of the Etihad Aviation Group (EAG). The diversified global aviation and travel group also includes Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners.
Services offered by Etihad Airways Malaysia
Travel enthusiasts can plan their entire trip easily with Etihad Airways special offers and deals. The brand offers numerous services taking into account the needs of all travellers everywhere. In addition, Etihad Airways coupon codes and discounts on specific classes such as Etihad Airways economy class enable additional savings on every Etihad Airways booking. The services offered by the airline include:
Service Categories
Flights
Multi-Flights
Hotels
Cars
Travel the world with Etihad Airways
Etihad makes it extremely easy and affordable for everyone across the world to book their travel. Whether you opt for the Etihad Airways business class or Etihad Airways first class ticket, you can enjoy a seamless travel experience with Etihad Airways promotion offers. To book tickets, simply click on the flights tab on the main page.
Step 1: Enter your departure city, arrival city and travel dates to build your itinerary. You can either book a one-way trip or round-trip as per your plan. In case you have an Etihad promo code or coupon, don t forget to enter it in the box provided.
Step 2: Search for the best airlines and remember to check if you are booking business class or economy class, especially in the case of connecting flights.
Step 3: Request a particular seat, special meal or other services.
Step 4: Pay online by credit card using the secure server. An offer or code during an Etihad Airways sale can reduce your expenditure here.
Step 5: Once your payment is confirmed, you will receive a confirmation e-mail from Etihad. In case you are an Etihad guest, be sure to log in to account before booking your flight for exciting Etihad Airways deals and other offers.
Book your stay with Etihad
To book your hotel for your vacation, simply go to the hotels section on the main page.
Step 1: Enter your destination and the travel dates to start searching for the best deals on hotels. In case you have an Etihad Airways voucher code, enter the same in the box provided.
Step 2: You will be redirected to a page showing you all the available properties at best prices and promotions for your holiday. You can even list them by price, review score, bestsellers etc. by choosing from the header section. In addition, the filter menu on the left allows you to customise your search for properties based on location, budget, facilities and a lot more.
Step3: Click on the room you like and review the information given. In case you would like to reserve the room, click on the Select button. Review the package options and select the one you like best. The Etihad Airways review section also consists of experiences of other travellers to help you make a better decision.
Step 4: Enter all your details to confirm the booking. In case you have any special requests, you can add the information here. Once confirmed, click on final details for payments and other information. You will soon get a confirmation e-mail for the same.
Travellers can also get access to Etihad promotion codes and offers, especially around the holidays, for an exciting and affordable trip.
Pre-book your car with Etihad
Etihad Airways allows customers to pre-book their airport transfer before-hand. You can opt for a car from the list available and Etihad will do the needful well in time before you arrive.
Step 1: Enter your destination and the travel dates to start searching for the cars available. In case you have an Etihad Airways discount code, enter the same in the box provided.
Step 2: You will be redirected to a page showing you all the available cars at best prices and promotions for your holiday.
Step3: Click on the car you would like and review the information given. Enter all your details to confirm the booking. Once confirmed, click on final details for payments and other information. You will soon get a confirmation e-mail for the same.
How to book on Etihad using ShopBack
ShopBack offers up to 1.0% cashback if you travel using Etihad Airways. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Etihad store at the bottom of the homepage. You can also use the search box to find the link to the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: If you are interested in finding an attractive Etihad Airways discount code, check out the coupon code, promo and voucher section.
Step 4: You will be redirected to the Etihad website to browse and book your travel.
Step 5: When you confirm your booking, you will be eligible to earn cashback from ShopBack.
Payment options for online bookings on Etihad Airways
With an extended selection of new payment options, Etihad now offers you even greater choice and flexibility when it comes to paying for the tickets you have booked online. Please note that not all payment options are available for all Etihad departure points.
Credit and Debit Cards
● MasterCard, Visa, Diners Club, American Express (Credit card) and UATP
● Pay by instalments (Visa and MasterCard only)
● JCB credit (Credit card)
● Carte Bancaire (Credit card and debit card)
● China Union Pay (Credit card and debit card)
● Debit Cards
eWallet
● PayPal
● Alipay
● eNets
● Master Pass
● Visa Checkout
Real-time bank transfer
● iDEAL
● Sofort Banking/Sofort Uberweisung
● Giropay
● NetBanking
● POLi
● Sadad
● KNET
Offline payments
Offline bank transfer
● Konbini
Join Etihad Guest for added benefits
You can either enrol online or fill out an enrolment form available at check-in desks, on-board, at Etihad Airways lounges and at ticketing offices.
Rules to apply for membership to Etihad Guest programme:
● Only individuals can become members of Etihad Guest, not companies or organizations.
● Individuals must be over the age of two to qualify for the membership.
● Application for Etihad Guest membership is open to residents of any country.
As soon as the enrolment is completed, member receives a verification email. Once the email is verified, members can start earning miles. Note that a Welcome Pack (including a permanent Etihad Guest card and a Welcome letter) will be sent only to members who request for the card either online by confirming the postal address or through the Global Contact Centre.
Etihad Guest welcome pack contains:
· A welcome letter
· Etihad Guest card
When a member is upgraded to a higher tier, the welcome pack will be sent as per the respective tier. (Etihad Guest Silver, Gold and Platinum).
Etihad Guest
· A membership card
· A welcome letter
Etihad Guest Silver
· A membership card
· A welcome letter
Etihad Guest Gold
· A membership card
· A welcome letter
· 2 luggage tags
· 2 luggage straps
· 3rd Party nomination form
Etihad Guest Platinum
· A membership card
· A welcome letter
· 2 luggage tags
· 2 luggage straps
· Gold Discretionary nomination form
· 3rd Party nomination form
Cancellation and modification of flight bookings
When the refund is made through Etihad Contact Centre or local offices, Guest Service Fee (GSF) will apply.
Refund rules of the original ticket will always apply. Most restricted refund fare rule applies in the event that different fare choices are combined. Refund fee may apply as per the fare rules of the sector you are making changes to. Date change fees/policy varies by route. Specific details will be shown in the Fare Rules section at the time of booking.
If you re going to miss a flight, please advise Etihad in advance to avoid cancellation of your return or onward reservations. In such instances, a no show fee and change fee will apply. For cancellations made within 96 hours of departure, an additional 10% will apply to the applicable cancellation fee. The refund fee will be waived in the unfortunate event of the death of a guest, or an immediate family member. Official documentation required.
Cancellations and Refunds
When the refund is made through Etihad Contact Centre or local offices, Guest Service Fee (GSF) will apply.
Refund rules of the original ticket will always apply. Most restricted refund fare rule applies in the event that different fare choices are combined. Refund fee may apply as per the fare rules of the sector you are making changes to. Date change fees/policy varies by route. Specific details will be shown in the Fare Rules section at the time of booking.
If you re going to miss a flight, please advise Etihad in advance to avoid cancellation of your return or onward reservations. In such instances, a no show fee and change fee will apply. For cancellations made within 96 hours of departure, an additional 10% will apply to the applicable cancellation fee. The refund fee will be waived in the unfortunate event of the death of a guest, or an immediate family member. Official documentation required.
Online cancellations and refunds through Manage my Booking
If you purchased a ticket using a credit card through the Global Contact Centre, mobile app or website, you can cancel and refund your ticket through Manage my Booking. Before you cancel and refund your booking online, please make sure that tickets:
● Have not been used, and are refundable (with or without cancellation fees);
● Were issued more than 5 days ago;
● Are no less than 2 hours before departure;
● Were purchased using a single credit card;
● Have not been exchanged.
Please note:
The refund amount will be calculated based on the fare rules applicable to your ticket at the time of booking. While Etihad will refund the entire amount shown to you upon cancellation, there may be additional processing fees collected by your card issuer/bank. Refunds will be automatically processed to the same credit card that was used for the purchase of the ticket.
Once you proceed with the “Cancel and Refund” option, your tickets will be cancelled and refund process initiated. This process cannot then be reversed. Credit card refunds can take between 14 to 30 working days to appear on the cardholder s card/bank statement.
Bookings with special assistance or extra services
Please contact the Global Contact Centres and local offices after modifying your flight to confirm your requested services:
● Wheelchair, bassinet and special meals
● Extra legroom and excess baggage
● Unaccompanied Minor (UM) service
● Medical needs
● Ground or onboard assistance
Etihad Airways check in
For travellers flying by an airline operated by Etihad Airways (not a partner airline), they have the option of an Etihad online check in from 48 hours to 1 hour before departure.
Contact Etihad customer care for additional queries
In case you have any additional concerns or queries such as details about the Etihad flight status, you can check out their Help section or contact the support team at their Global Contact Centres, 24 hours and 7 days a week. Customers in Malaysia can reach out for support on +60 377244340 from 09 am to 5 pm, Monday to Friday.