To ensure unifi Fibre Cashback and promo code eligibility.
DOs
Ensure you are a new unifi Fibre Broadband subscriber
Make successful installation and submit forms
Documents and installation must be submitted and completed within 30 days of submitting the form
DON'Ts
Resellers/fraudulent behaviour determined by Unifi
Existing unifi Fibre Broadband subscribers
Incomplete installations/Cancelled installations after form submission
unifi Fibre Broadband subscription plan changes
Required documents not submitted 30 days after installation
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
2 days
90 days
Notes
- Excludes taxes, fees & service charges - B Infinite points are not earned for unifi Fibre Broadband purchases - Documents and installation must be submitted and completed within 30 days of submitting the form
Terms & Conditions
- Free standard installation included and customer is required to fill in complete address as subscription is based on availability of address - Cashback applicable for new applications only. Plan changes for existing customers are not eligible for Cashback - 2-year contract applies for each application and a penalty will be imposed by unifi Fibre Broadband, subject to unifi Fibre Broadband T&Cs...
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More about unifi Fibre
Super speed and increased bandwidth with Unifi
A seamless and dependable communication service has become the need of the hour with the rise in global connectivity. With more information being looked up while on-the-go and an increased dependence on the internet for all data, individuals are constantly on the lookout for a communication service that offers them dependable connectivity.
Unifi is one such service by Telekom Malaysia that offers internet access, VoIP (Voice over Internet Protocol and IPTV (Internet Protocol Television) to all customers in Malaysia. The plans are customised to meet the needs of business and homeowners and bundled in a manner that is economical yet sufficient. What sets Unifi apart from other internet providers is its use of an optical fibre core network for enhanced speed. The word ‘fi in the brand name is a reference to fibre optics and is often associated with a quicker network.
How Unifi came to be – A background
Unifi was launched in March 2010 and is a HSBB (High-Speed broadband) project by Telekom Malaysia in partnership with the government. The roots of this project began in 2008 and was culminated with an investment of RM8.9 billion by Telekom Malaysia and RM2.4 billion by the government.
This leading HSBB project was pushed for by the National Broadband Initiative (NBI) in an attempt to make Malaysia as competitive in the broadband arena as other countries such as Japan and Singapore that offered high-speed broadband services at economical rates.
Unifi soon took the nation by storm owing to Telekom Malaysia s extensive global connectivity, network infrastructure and collective expertise. The company has been a market leader in communication services and broadband solutions due to its superior coverage and innovative solutions.
The tagline of Telekom Malaysia, “Life and Business Made Easier for a Better Malaysia”, speaks volumes of the work done by the company in offering individuals in Malaysia a comprehensive data and voice plan for smoother connectivity.
Choose the perfect Unifi plan for your home
Unifi offers several package solutions for voice, internet and TV, suitable for private home use. These plans are across budget ranges ensuring that everyone can find a plan suitable for them. The Unifi plans for home use include:
Unifi pro plan™ 100Mbps:
This plan offers speed, entertainment and more, at an unbeatable value of RM329 per month. With speed up to 100Mbps, users can stream and download multiple high-resolution movies, view an entire web album instantly and keep their games connected, at the same time. Features of this plan:
· Download speed up to 100Mbps and upload speed up to 50Mbps.
· 600 min talk time to all mobile and fixed lines nationwide. Beyond 600 min, flat rate call at 10sen/min.
This broadband experience is available for just RM129 per month with several features such as:
· Download speed up to 10Mbps and upload speed up to 5Mbps
· Flat rate 20sen/min to all mobile and fixed lines nationwide
· HyppTV Everywhere access on 2 devices
· Free Wireless Router
Broadband 8Mbps:
This subscription plan is available at just RM160 per month and offers an “always-on” service at a competitive price without any requirement for a physical TM fixed line. Features of this plan include:
· Download speed up to 8Mbps and upload speed up to 512Kbps
· Free HyppTV Set-Top-Box with basic channels
· Free Wireless Router and DECT Phone
Broadband 4Mbps:
Available for a competitive price starting at RM140 per month, this plan comes with:
· Download speed up to 4Mbps and upload speed up to 512Kbps
· Free Wireless Router and DECT Phone
Broadband 2Mbps:
A budget solution for the casual usage homeowner, this plan can be availed for a starting price of RM130 per month.
· Download speed up to 2Mbps and upload speed up to 384Kbps
· Free Wireless Router and DECT Phone
Broadband 1Mbps:
Another option for Malaysian households, this plan offers basic solutions at just RM110 per month.
· Download speed up to 1Mbps
· Upload speed up to 384Kbps
· Free Wireless Router and DECT Phone
Student Discounts for the Youth
Unifi also caters exclusively to the student segment by curating specific plans based on student needs. These plans cater exclusively to a Malaysian student between the ages of 18-25 years with a valid student ID. These include:
Unifi edu pro plan™ 100Mbps:
· Download speeds up to 100Mbps
· Inclusive of HyppTV Set-Top-Box (STB) and HyppTV pack
· Inclusive of 600 minutes call
· Unlimited wifi@unifi access at over 5,800 hotspots across Malaysia
Unifi edu advance plan™ 30Mbps:
· Download speeds up to 30Mbps
· Unlimited wifi@unifi access at over 5,800 hotspots across Malaysia.
· Inclusive of HyppTV Set-Top-Box (STB) and HyppTV pack
· Inclusive of 600 minutes call
Unifi edu lite plan™ 10Mbps:
· Download speeds up to 10Mbps
· Comes with HyppTV Everywhere and HyppTV pack
· Unlimited wifi@unifi access at over 5,800 hotspots across Malaysia
Build your business with Unifi
The Unifi subscription plans offer complete business solutions that can be customized to create the best experience for the business and their customers. A successful business needs to connect with multiple people at the same time to ensure smooth functioning. These can include clients, vendors and customers either in domestic or international locations. An extensive bandwidth and consistent speed is critical to run the operations without any problem. Available at unbeatable values for reliable connectivity, these plans are completely flexible and include:
Unifi biz pro plan™ 100Mbps
· Price starting at RM399 per month
· Download speed up to 100Mbps and upload speed up to 50Mbps
· Simple Voice Plus 70 (Limited time only)
· Free DECT Phone, Wireless Router
· Restoration up to 12 working hours
Unifi biz advance plan™ 30Mbps
· Price starting at RM299 per month
· Download speed up to 30Mbps and upload speed up to 10Mbps
· Simple Voice Plus 50 (Limited time only)
· Free DECT Phone, Wireless Router
· Restoration up to 12 working hours
Unifi biz lite plan™ 10Mbps
· Price starting at RM199 per month
· Download speed up to 10Mbps and upload speed up to 5Mbps
· Flat rate 20sen/min to all mobile and fixed lines nationwide
· Free Wireless Router
· Restoration up to 12 working hours
Business Broadband 8Mbps
· Price starting at RM268 per month
· Download speed up to 8Mbps
· Upload speed up to 512Kbps
· Simple Voice Plus 70 (Limited time offer)
· Free Wireless Router and DECT Phone
Business Broadband 4Mbps
· Price starting at RM248 per month
· Download speed up to 4Mbps
· Upload speed up to 512Kbps
· Simple Voice Plus 50 (Limited time offer)
· Free Wireless Router and DECT Phone
Business Broadband 2Mbps
· Price starting at RM228 per month
· Download speed up to 2Mbps
· Upload speed up to 384Kbps
· Simple Voice Plus 50 (Limited time offer)
· Free Wireless Router and DECT Phone
Business Broadband 1Mbps
· Price starting at RM198 per month
· Download speed up to 1Mbps
· Upload speed up to 384Kbps
· Free Wireless Router and DECT Phone
Ebiz packs by Unifi exclusively for online business owners
Why pay rent and overheads when the entire business can be carried out online? This has become the motto of the new generation that can be seen carrying our all their operations in a hassle-free manner through their computer and mobile phone. The plans created for these users include:
Unifi biz pro plan™ 100Mbps
· Download speeds up to 100Mbps
· Free monthly calls worth RM70/month
· Unlimited wifi@unifi access at over 5,800 hotspots across the country
Unifi biz advance plan™ 30Mbps
· Download speeds up to 30Mbps
· Free calls up to RM50 monthly for local and national calls
· Unlimited wifi@unifi access at over 5,800 hotspots across the country
Unifi biz lite plan™ 10Mbps
· Download speeds up to 10Mbps
· Free calls up to RM30 monthly for local and national calls
· Unlimited wifi@unifi access at over 5,800 hotspots across the country
Stay connected at all times with Unifi app
Not just for your home or business, the Unifi internet connectivity is available for Malaysian customers at all times with their innovative mobile solutions. Users can simply download the new mobile@unifi app that offers seamless connectivity and freedom, anywhere and everywhere. The newly introduced Unifi mobile Bebas plan lets users create moments that matter to them. Adding to the excitement of this app, users are being offered a complimentary 20GB LTE data with the Bebas Plan. With this plan users no longer have to worry about expiry dates or data wastages as long as they keep their account active. The app also enables easy reload to the account, option to purchase add-on services instantly along with a Live Chat with the support team.
i-foundit! App for Unifi wifi hotspots
While on the move, people in Malaysia no longer have to accumulate their mobile data cost to search for information. Instead, the i-foundit! App allows users to seamlessly connect to over 8,000 Unifi wifi hotspots near them. Simply use the app to find and access any Unifi wifi hotspots, be it in shopping malls, airports, and even eateries.
Steps to connect to a Unifi wifi hotspot
Step 1. Download and open the i-foundit! app.
Step 2. Log in using Facebook or Google account. For those who prefer to log in through email: Create a Unifi wifi account using your email and a “My Wifi PIN” will be sent to you after you ve created your account.
Step 3. Tap on the orange wifi marker pin nearest to you to find Unifi wifi hotspots in your location.
Step 4. Once you ve found a Unifi wifi hotspot, tap on “My Wifi PIN” to copy your PIN.
Step 5. Open your device s wifi setting and select “wifi@unifi”.
Step 6. A landing page will pop-up, key in your My Wifi ID (your email) and paste your My Wifi PIN to get connected.
As of September 2017, all users regardless of being Telekom Malaysia customers or not, can enjoy wifi@unifi services at 10sen/hour.
Save more with ShopBack
The subscription plans offered by Unifi are available for every budget and need. Promo deals and offers especially around the festive season further add to the savings for customers in Malaysia. However, along with Unifi promotion offers, customers can also save a lot more with ShopBack. To avail additional benefits via this website in the form of cashback of one month subscription and other exciting vouchers and promotion deals, simply follow the steps given below.
Step 1. Visit ShopBack and search for Unifi merchant page.
Step 2. Choose the package you want and submit the form.
Step 3. Receive a call from an authorized agent within 24 hours of a business day.
Step 4. Complete the thumbprint and verify E-form as advised by the agent.
Step 5. Schedule the installation within 5 working days.
Step 6. Make the relevant payment to Telekom Malaysia at the time of installation.
The cashback will be credited once all the formalities are completed by ShopBack allowing you to save more.
There are two offers for new subscribers of UniFi. They are given below:
Unifi Offers
Deal Description
Terms & Condition
TM UniFi Business Plan
Up to RM379 cashback
Get one month s subscription fee as Cashback
Available only for new UniFi subscribers
TM UniFi Residential Plan
Up to RM379 cashback
Get one month s subscription fee as Cashback
Available only for new UniFi subscribers
Pamper Yourself this November with Black Friday Cyber Monday Deals
e Black Friday Cyber Monday sales is coming back in full force, bringing exclusive deals and cashback to ShopBackers. When it comes to the holiday season and the season of giving, we often forget to reward ourselves for the year s hard work. Thus, during the Black Friday sales, treat yourself to an internet upgrade by making use of Black Friday deals.
an for shopping in advance, which is understandable. However, during the Cyber Monday sales, there are coupon codes, vouchers and other awesome Cyber Monday deals up for grabs so be sure to make use of this opportunity to seize them.
Connect with Unifi
Customer service has always been the prime focus at Unifi. Whether it is creating the perfect broadband plan, introducing wifi hotspots at convenient places or being present as a support for any customer query, Unifi does it all. For any queries or concerns customers can also seek help from the customer support team through a variety of channels.
Live Chat: Malaysian customers can log in to unifi.com.my and chat with the customer support team daily from 8:00am – 12:00am
ustomers that prefer to connect via email can write to the team at help@tm.com.my
Social media: Staying updated with latest subscription plans and offers is also extremely easy via the brand s social media accounts. Here customers can engage directly with the brand while also offering them any feedback.