To ensure Etsy Cashback and promo code eligibility.
DOs
Use only promo codes featured on ShopBack
DON'Ts
Gift card purchases
Returns, exchanges & cancellations
Etsy mobile app purchases
When will I get my Cashback?
Purchase
Tracked In
Claim In
Today
2 DAYS
40 DAYS
Notes
Excludes taxes, fees & service charges Excludes store credits & voucher code
Terms & Conditions
ShopBack must be the last link you clicked in order to get Cashback. If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. coupon and deal websites) If for some reason your payment made on merchant page has failed, do click through ShopBack again and re-do your purchases to ensure tracking is still active Return to ShopBack and click through to the merchant every time you are making a new transaction...
Read more
More about Etsy
About Etsy
Etsy is the global marketplace for unique and creative goods. It is home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures. The company aims to keep human connection at the heart of commerce. That s why they built a place where creativity lives and thrives because it s powered by people.
They help their community of sellers turn their ideas into successful businesses. The Etsy shop connects them with millions of buyers looking for an alternative — something special with a human touch, for those moments in life that deserve imagination. The platform empowers sellers to do what they love and helps buyers find what they love.
History of Etsy
The company was started in 2005 in Brooklyn when Rob Kalin, Chris Maguire, and Haim Schoppik came up with the idea to set-up an online platform for creators to sell their goods. Within 2-3 years of its launch, the company saw almost 500,000 registered users on its platform.
Continuing with its success, the Etsy store also allowed the sale of manufactured goods on their site instead of only handmade goods. This policy change allowed for a wider user base and increased marketplace activity.
Products sold on Etsy
Etsy is home to several vintage and unique goods. These include:
Jewellery and Accessories
Accessories
Bags and Purses
Necklaces
Rings
Hats & Caps
Backpacks
Pendants
Stackable Rings
Hair Accessories
Handbags
Chokers
Statement Rings
Headbands
Clutches & Evening Bags
Charm Necklaces
Bands
Fascinators & Mini Hats
Shoulder Bags
Crystal Necklaces
Signet Rings
Sunglasses & Eyewear
Diaper Bags
Monogram & Name Necklaces
Multistone Rings
Scarves & Wraps
Luggage & Duffel Bags
Beaded Necklaces
Solitaire Rings
Belts & Braces
Phone Cases
Chains
Midi Rings
Keychains & Lanyards
Bib Necklaces
Wedding & Engagement
Sun Hats
Tassel Necklaces
Engagement Rings
Umbrellas & Rain Accessories
Wedding Bands
Promise Rings
Bridal Sets
Earrings
Bracelets
Body Jewellery
Dangle & Drop Earrings
Beaded Bracelets
Anklets
Stud Earrings
Bangles
Hair Jewellery
Hoop Earrings
Charm Bracelets
Nose Rings & Studs
Chandelier Earrings
Woven & Braided Bracelets
Arm Bands
Ear Jackets & Climbers
Cuff Bracelets
Nipple Jewellery
Cluster Earrings
Chain & Link Bracelets
Belly Rings
Cuff & Wrap Earrings
Shoulder Jewellery
Clip On Earrings
Toe Rings
Lip Rings
Clothing and Shoes
Women s
Men s
Kids and Baby
Girls Clothing
Dresses
Shirts
Dresses
Tops & Tees
Jumpers
Skirts
Skirts
Shorts
Tops
Trousers & Capris
Shoes
Jumpers
Shorts
Swimwear
Boots
Boys Clothing
Girls Shoes
Boys Shoes
Tops
Home and Living
Home
Home Décor
Wreaths & Door Hangers
Office
Wall Décor
Rugs
Lighting
Decorative Cushions
Furniture
Kitchen & Dining
Picture Frames & Displays
Bedding
Food & Drink
Candles & Holders
Bathroom
Spirituality & Religion
Clocks
Outdoor & Gardening
Vases
Storage & Organisation
Bath and Beauty
Pet Supplies
Bath Accessories
Pet Collars & Leashes
Makeup & Cosmetics
Pet Furniture
Skin Care
Pet Clothing & Shoes
Hair Care
Pet Bedding
Essential Oils
Pet Carriers & Houses
Fragrances
Soaps & Bath Bombs
Wedding and Party
Party Supplies
Invitations and Paper
Wedding Decorations
Wedding Gifts
Party Décor
Invitations & Announcements
Centrepieces
Bridesmaids Gifts
Baking & Cake Decoration
Wedding Invitations
Cake Toppers
Wedding Favours
Wedding Invitation Kits
Serving & Dining
Gifts For The Couple
Wedding Templates
Cake Servers & Knives
Groomsmen Gifts
Save The Dates
Table Décor
Guest Books
Stationery
Candles & Holders
Portraits & Frames
Greeting Cards
Baskets & Boxes
Albums & Scrapbooks
Gift Wrapping
Ring Bearer Pillows
Plants
Wedding Accessories
Something Blue
Cover Ups & Scarves
Fascinators & Mini Hats
Cummerbunds
Bouquets & Corsages
Hair Accessories
Hair Jewellery
Neckties
Veils
Barrettes & Clips
Hair Pins
Umbrellas
Bags & Purses
Decorative Combs
Wreaths & Tiaras
Hats
Wedding Clothing
Wedding Jewellery
Dresses
Earrings
Bridal Gowns & Separates
Rings
Bridesmaid Dresses
Engagement Rings
Flower Girl Dresses
Wedding Bands
Mother of the Bride Dresses
Bridal Sets
Lingerie & Garters
Necklaces
Suits
Bracelets
Jewellery Sets
Toys and Entertainment
Toys
Electronics & Accessories
Books
Movies & Music
Baby & Toddler Toys
Cell Phone Accessories
Blank Books
Musical Instruments
Dolls & Action Figures
Gadgets
Calendars & Planners
Instrument Straps
Stuffed Animals
Video Games
Book Accessories
Recorded Audio
Games & Puzzles
Decals & Skins
Children s Books
Sheet Music
Learning & School
Cameras
Art & Photography Books
Kids Crafts
Computers & Peripherals
Comics & Graphic Novels
Craft & Hobby Books
Literature & Fiction
Poetry
Guides & How Tos
Zines & Magazines
Art and Collectibles
Prints
Watercolour
Drawing & Illustration
Collectibles
Photography
Acrylic
Mixed Media & Collage
Figurines & Knick Knacks
Painting
Sculpture
Fibre Arts
Memorabilia
Oil
Glass Art
Dolls & Miniatures
Coins & Money
Craft Supplies & Tools
Home & Hobby
Jewellery & Beauty
Sewing & Fiber
Woodworking & Carpentry
Jewellery Making & Beading
Knitting
Home Improvement
Beads
Crochet
Electronics & Circuitry
Cabochons
Sewing
Framing
Charms
Quilting
Doll & Model Making
Jewellery Findings
Embroidery
Candle Making
Pendants
Cross Stitch
Food & Fermenting
Makeup & Face Painting
Floral & Garden Crafts
Gardening & Plants
Floral Arranging
Papercraft
Visual Arts
Sculpting & Forming
Card Making & Stationery
Painting
Ceramics & Pottery
Scrapbooking
Printing & Printmaking
Metalworking
Bookbinding
Drawing & Drafting
Carving & Whittling
Stamping
Photography
Origami
Collage
Party & Gifting
Calligraphy & Pens
How to shop on Etsy
Step 1: On the homepage, browse the category and then select the subcategory to locate your product. You can also use the search bar to find a specific product.
Step 2: Click on the product you like best for important information and product details. If you would like to buy the product, choose your colour and size (if applicable) and click on ‘Add to Cart.
Step 3: If you want to add more products to your cart, you can continue shopping. To buy the products click on the cart icon at the top-right corner of your page and click on the ‘Checkout button. To know the top Etsy sellers, you can even read reviews by other people on the site.
Step 4: Enter your delivery and billing details in the next form. From there, you will be redirected to the payment page. In case you have an Etsy coupon code or Etsy promo code, don t forget to enter it in the box provided to claim your discount. Enter your payment details and once confirmed, you will receive an order confirmation via email.
Payment options on Etsy
Customers can pay via the following methods:
Credit card
Visa
MasterCard
American Express
PayPal
Etsy deals and discount offers
Buyers on the online Etsy shop also have several opportunities to get their products at a discount based on deals offered by the sellers.
Each seller on Etsy offers their own discount codes and offers for their shop. They might share an Etsy coupon code, or they might advertise a sale on particular listings.
If a seller shares a coupon code with you, you can automatically apply it to your account by clicking a link provided by the seller. You can also manually apply it to your purchase during checkout. If a seller has items on sale, you ll see the discounted price displayed across Etsy search results and on the shop s homepage.
You can filter your search results by Free shipping and On sale. Some listings may contain both types of discounts.
Important information
Some sellers may offer multiple discounts for the same item. You can apply a maximum of two discounts to an eligible item, but one of the promotions must be for free shipping.
If a shop is running multiple promotions at the time of your purchase, Etsy will automatically apply the best discount to your order.
Some sales may require you to purchase a minimum quantity or amount in order for the discount to apply to your purchase.
If you re having difficulty redeeming a coupon code, please contact the seller to make sure the Etsy code is still available.
Etsy promotion offers and cashback on ShopBack Malaysia
Customers shopping from Etsy in Malaysia can enjoy several additional discounts and cashback benefits when they buy via ShopBack. Some of the Etsy discount vouchers and offers have been listed below:
Offer
ShopBack Deal
Terms and Conditions
Handmade goods
Up to 1% cashback
Find handmade, vintage, and unique goods that express who you are on Etsy Etsy T&Cs apply
How to shop on Etsy using ShopBack
ShopBack offers up to 1% cashback on various items if you shop from Etsy in Malaysia. Here are the steps you need to follow to earn cashback from ShopBack:
Step 1: Visit the ShopBack website and click on the Etsy store at the bottom of the homepage. You can also use the search box to find the link to the store.
Step 2: Click on “Activate Cashback” button on the top left corner of the page.
Step 3: Look for the latest Etsy promo or Etsy voucher code in the Etsy discount codes and coupons section.
Step 4: You will be redirected to the Etsy website to browse and select the items.
Step 5: When you place the order, you will be eligible to earn cashback from ShopBack.
Order cancellation on Etsy
To cancel an order look for a Request Cancellation link by the seller. If you don t see that link, click ‘Contact The Shop to ask the seller directly. If you need to cancel your order, check the seller s policies and contact your seller for help.
Note: Accepting your request is up to the individual seller. Submitting a cancellation request does not automatically cancel your order.
To get in touch with the seller:
Click You > Purchases and reviews.
Look for the order you want to cancel.
You may see a Request Cancellation link. This opens a conversation to the seller with an auto-generated message. You can edit as needed before sending.
If you don t see a Request Cancellation link, click Contact The Shop to the right of your order to open a new conversation.
To request a cancellation this way, you must have an Etsy account. If you checked out as a guest, find the receipt that was emailed to you after purchase. Click the order number, and you ll be taken to Etsy where you ll be prompted to create an account. Then, follow the instructions above.
If you don t want to create an account, you can contact your seller by replying to the receipt email.
Refunds, returns, and exchange policies
Etsy is a venue made up of independent sellers who run their own shops. This means that each seller is responsible for their own policies regarding refunds, exchanges, and returns. Individual policies will vary from shop to shop.
Before purchasing, it is best to locate and get familiar with the shop s Returns & exchanges policy. You can view this information by clicking the Policies link at the top of their shop homepage. You can also go to the shop policies link in the listing overview on an individual listing page.
Specific questions about a shop s policies are best answered by the seller. You can use Conversations to contact the seller before ordering to get clarification.
Returning an item
It s important to have a return agreement with the seller before you ship an item back. This includes:
Confirmation from the seller via Conversations or Etsy s case system that they ll accept the return
A return shipping address provided by the seller
The timeframe in which the seller expects to receive the returned item
An agreement determining which party is responsible for the cost of return shipping (the buyer or the seller)
Refund timelines
If You Paid with a Credit Card Directly on Etsy:
After your refund has been issued, it may take 3-5 business days to appear on your credit card statement. Occasionally, refunds issued to non-US credit cards can take up to 30 days to appear.
A credit card refund can only be issued to the card used for the original purchase. It s not possible to have your refund issued directly to a different card.
If the original card used for payment is no longer valid and a replacement card has been issued, the refund should appear automatically on your new card. If a replacement card hasn t been issued, please get in touch with your credit card provider for more information about how to receive your refund.
If you have an Etsy account and want to review your order s refund history, click You > Purchases and reviews and then the View Receipt button next to the transaction.
If You Paid via PayPal:
If you re waiting for a refund through PayPal, double check your PayPal account and ask your seller directly about the refund.
If you paid using a credit card without signing in to a PayPal account - using PayPal Guest Checkout - the money will go back to your credit or debit card. It can take up to 30 days for the refund to show up on your card statement.
If the transaction is over 60 days old, the seller has to use PayPal s Send Money feature to send the refund to your PayPal account.
Contact the Etsy team
Etsy offers English language phone support 24 hours a day, 7 days a week. To request a call from the team:
Sign in to your account and choose Contact support
Choose the best description of your issue.
Select “We ll call you”. You ll see this if Etsy offers phone support for this particular question.
Provide your phone number and a brief description of your issue. You should receive a call back within 15 minutes of your request at the number you shared.
In addition, you can also follow the brand on social media to stay tuned to the latest updates.